Incredible staff, top tier care, and knowledgeable physical therapists. Highly recommended!!read more

I've been to numerous physical therapists in the area over the last 15 years, and McLaughlin…read morePhysical Therapy is, by far, the best place I've gone. I'm a special case due to having the genetic condition Ehlers Danlos Syndrome (EDS). When I saw a PT location in Jarrettsville on the referral list from Johns Hopkins Genetics I was so happy, since it's unusual to find someone familiar with EDS in a rural area. Kevin McLaughlin is amazing! He's been working with me over the last 18 months and I'm feeling better than I have in a long time. Since my condition isn't curable, I go regularly for symptom relief and help getting things "back in place." I receive personal & hands-on treatment at every visit. All of the office staff are kind and helpful, and the business has a relaxed and fun, yet completely professional atmosphere. I have, and will continue to recommend McLaughlin's to friends & family in need of great care.

Great people and great help! A really nice office environment that's run very efficiently and on…read moretime. It's a pleasure doing business with them.

Completely satisfied with the amazing care and service I receive at Perry Hall Chiropractic. Dr…read more Dennis is AWESOME and always takes the time and care in listening to you. And from the moment you walk in, you can tell they care for you. I recommend them to everyone I know.

I can't say enough good about this organization from start to finish. I have been going,…read moreunfortunately, for close to two decades many times over the years, due to a deteriorating spine and multiple surgeries. The main physical therapist, Jim Groschan is the ultimate professional always trying to make my self as independent as possible and pain-free. His staff is excellent from the minute you sign in. If you can trust somebody with your spine, you can trust him pretty much with your life. Highly recommend this organization.

Great therapy but office staff lack training and accountability…read more I received excellent care from my therapist, Emily, who was knowledgeable, conscientious and personable, but ultimately, I decided to cut my therapy short due to unsatisfactory customer service and lack of resolution of a billing issue by the billing manager. I did not receive a bill for the first encounter until several visits had passed, when I discovered my insurance only covered $77 of a $220 charge, leaving me an out of pocket charge for the balance of $243, with several followup visits pending insurance. It was only then that my therapist informed me they were out of network for me and that the scheduler should have let me know that upon scheduling. She suggested I speak with the billing manager, indicating that this had happened a few times in the past and that an adjustment might be possible. The billing manager made me speak to her about this personal financial issue through the window in the full waiting room. She offered no adjustment whatsoever and only argued with me that in fact I had been told before scheduling that it would be out of network and at any rate "it's on the papers you signed." I was not upset or confrontational in the least, simply asking for clarification and consideration for an adjustment considering I was not informed of the out of network status upon scheduling. One can only ask, and if the answer is no, no problem. But the billing manager infuriated me by arguing back and forth with me that I was told, I "had to have been told, we tell everyone." I said no I wasn't, and I just wanted to make sure they knew to inform people in the future. All I was looking for was an I'm sorry that happened and we'll be sure to do that in the future, but she continued to argue with me that I had been informed. I said no I wasn't. They talk to dozens of people a day. I talked to them one time. I know I wasn't told, because if I had been, I would not have scheduled. And yes, I am certainly guilty of signing papers without looking at them, but I hardly think that I am the only one who has done that. At that point, a patient is already presenting for their scheduled appointment. Not informing them on the phone and allowing them to schedule an appointment and burying that with other papers to be signed hardly makes them look good. Of course oversights happen and I'm sure that was the case in this instance, but the billing manager took my comment that they really need to make sure they tell every person, every time, personally, and escalated the conversation. I declined at that point to schedule any further appointments. To reiterate, the standard of professional care I received was impeccable. But a little customer service training and accountability for the office staff would not go amiss. Make sure to question them carefully about your insurance reimbursement before scheduling, if that is a concern for you. Otherwise, I recommend therapy here without reservation.

I wish the staff will discussed price of the equipment before providing to the patient. I was given…read morewalker later I was billed for $61.00 which cost $23.00 on Amazon they also provided a new removable boot I wonder how much this will cost me. I guess I should asked

I had elbow surgery with Dr Shiu. I am happy to say that it was a complete success. My elbow is…read more100% as good as new now! The whole process went smoothly and the pre and post surgery care I received was excellent!

Love love love the crew at Timonium Spine and Sports! I started going here in June for tension-type…read moreheadaches, not sure how this would ever help my situation. Boy, was I wrong! I work primarily with JC, who has been great at explaining the purpose behind everything- exercises, massage therapy, etc. Nancy and the other technicians are excellent too! Every time you walk in, the ladies at the front desk are friendly and helpful. Honestly, the very first time I called to make an appointment I was impressed- not sure who I talked to, but she was absurdly nice (unusual for many doctors office receptionists I've dealt with), and SUPER flexible working to try to find appointments to fit my busy work schedule. I can't say enough about the awesome people here, and bonus- my headaches are far less frequent now!

I went to Josh Renzi from referrals from three different people! They said he was the BEST and I…read moreconcur!! I went to Josh with a bad back! He took the time to evaluate the problem . He took 45 minutes of the first one hour initial appointment evaluating me then readjusting me and reevaluating! He was compassionate and extremely knowledgeable and his techniques were very effective! As I am a golfer, he personalized the majority of my stretches to the golf swing and gave me a daily routine which accelerated my progress ! After just three visits, I was able to swing a golf club again! My therapy with Josh is over but I feel equipped to stay a step ahead of any future injuries thanks to the knowledge he imparted to me! I highly recommend Josh if you want a most effective yet efficient resolution to an injury!

Went to this physical therapy center for some additional help with my spine…read more My first impression was it was small and didn't have much equipment. After speaking to Stephanie my physical therapist I understand exactly what the plan was. She explained what dry needling & what to expect. We started on the bike to warm up, then went back to a private room where another PT came in and did the needling into some muscles that were strong trigger points. Surprisingly the needling was not any more painful than a mosquito ....but wait a few hours and then the severe throbbing ,aching, burning in back and 100x more painful than usual. At this point I have only been to pt 2x due to scheduling problems. And I missed one due to illness. Friendly staff 5/5 Cleanliness 5/5 Handicap accessible & parking 5/5 I will update my review as sessions progress.

I recently completed my Physical Therapy with Optimum. After seeing a chiropractor for several…read moremonths my back was not improving. I'm so glad my primary care Doctor referred me to Optimum. Jeff listened to my concerns and I was feeling better just after two visits. Appointments were always on time and one on one, which was great having no interruptions with other patients. The treatment and exercises have helped tremendously. Also, the entire staff was very friendly and welcoming. I can't say enough about how much they have helped and will make sure to send referrals there way.

This is the third time I have been to the Nottingham location. I would like to say that I had a…read moregreat experience again and would recommend this facility to anyone.

I have been a patient /Client/ for the past few months. I love the service at this location. The…read morestaff is friendly, pleasant, warn and very professional. I have traveled from Baltimore City to go this office. I love every session at that center. I highly recommend Gold Medal PT. They are great. They work you hard to get the best results. The are the best!!!

Office staff is amazing, very experienced doctor that actually gives recommendations of products…read morebased upon her experience

Is everyone there depressed? it's like zombie land.. No smiles, no engagement, just complete…read moreawkwardness, couldn't wait to leave.