If there 10 stars to rate Dustbusters that would be what I would put. We are in a relatively new…read morecondo, that was suppose to have had ducts cleaned. The dust was black and we were have allergy problems. Called Dustbusters in Ludlow, MA and set of a time. They were on time and got right to work. They talked to us about our problems and what needed to be done, including dryer vents.. Good thing we did because we could have had a fire caused by the ducts. They had to come twice and still didn't overcharge us. I would recommend them in a heartbeat. Professional, Friendly, Cooperative, and Informative. Good for you Dustbusters. Marilyn C.

Wonderful attentive staff will be in touch for further duct needs. Owner ran and operated by family…read morecannot be beat!

Ed and his crew do excellent work. They are professionals in…read moreevery respect, and operate with care and thoroughness in my home. My wife & I are repeat customers and such will continue. Bottom line: when Ed & his crew are here your home is safe, your wife is safe and your possessions are safe. Well Done.

From the owner: Please check out our website "www.ReilClean.com" for all of the services we offer.read more

My first time using this company was terrific! Arriving at 9:00 on the dot as promised, the two…read moreservice people introduced themselves, explained step by step what they would be doing, and started the job. They were friendly and efficient, showing me before and after photos of my ducts, giving tops suggestions to me on how to minimize vent dust accumulation and how to choose a more effective filter. It was a pleasure having them do work in my home.

If I could give it a zero star I would! They were cleaning my hood system for years, and when my…read morelandlord decided to redo the roof we then realized that this company was not cleaning up on the roof Shute....at all ever! So the grease had collected so much so that there were piles of grease on the roof! That could've caused a fire! Never again!

They did a great job. They are NADCA members, as recommended by the EPA and their prices are…read moreappropriate ($450 for two story house). Not the cheapest but not the most expensive either. Their process is to use a cannister vac to clean from inside your house and then use a shop vac to clean out the ductwork in the basement, after cutting holes. They do not attach a vacuum to your system and suck it all out from one location (for better or worse). The two techs were very nice, although I expected them to try a little harder to clean the insides of the vents on the vaulted ceilings. Also, as it turned out, the ducts we're quite clean (even after 20+ years), so it seemed less worth it (through no fault of their own)

very disappointed-they had said they were to be here at 8 am ( was never given a window) - called…read moreafter 20 minutes and was told they were on the way and said they should have called me to let me know they were running late - they finally came and went to the wrong address and even went by my home after I told them my address - so I cancelled - would not give me back my deposit as they claim I cancelled after they say they came to my home - seriously- they did not come to my home and they keep the deposit!!!!

I gave them a "1" but only because they did not have a "0". I stayed home waiting for them for two…read moredays and they never showed. I corresponded through Yelp with someone named Ivan. He kept messaging saying he would see me later in the day for two days and finally never showed or called or messaged me anymore. I would not recommend them to anyone based on their non-existent customer service and care. Not a way to run a business if you want to be successful, in my opinion.

From the owner: Our Mission: Our mission is simple – to deliver thorough,…read morereliable, and affordable air duct cleaning services that improve indoor air quality and contribute to a healthier living environment. We believe that clean air ducts are essential for a comfortable and safe home, and we take pride in our ability to make that a reality for our customers. Why Choose Us? Expert Technicians: Our team is composed of highly trained and experienced technicians who use advanced equipment and techniques to ensure a comprehensive clean. We adhere to the highest industry standards and are committed to continuous education to stay at the forefront of air duct cleaning technology. Customer-Centric Approach: At [Your Company Name], we put our customers first. From the moment you contact us to the completion of your service, we are here to address your needs and answer your questions. We offer personalized solutions tailored to your specific requirements and strive to exceed your expectations. Commitment to Quality: We take pride in our work and are dedicated to delivering the highest quality results. Our meticulous cleaning process ensures that every part of your air duct system is thoroughly cleaned and inspected for optimal performance and air quality. Transparency and Integrity: We believe in honest and transparent communication. Our pricing is straightforward with no hidden fees, and we provide clear explanations of our services and recommendations.

Ryan responded to an Angie's List request within seconds of posting it. We made arrangements to…read moremeet and he was prompt. He assessed the job, described the costs and then we made a date to get started. He worked very hard, got the job done very well, and even did a few things that needed to be done without charging us (don't know if I should put this in, but it's true!). We will have our 3 chimneys inspected and treated as necessary, now that everything is in great shape. I would highly recommend Ryan to anyone looking for his services.

From the owner: Smoked out chimney specializes in clean affordable work. We offer dryer vent cleaning, safety…read moreinspections, chimney rebuild, Flashing and Crown Seal, waterproofing And estimates are always Free...

We paid extra to be a "Premier Customer" which supposedly would put us ahead of regular customers…read more A Tech (Jose) was here yesterday for a seasonal checkup. We had had no problems with the heat. He said we needed a capacitor so we paid an extra $110. He left and didn't flip the switch to turn the furnace back on. We didn't realize it until the heat didn't come on this morning. I called at 6:30 AM and got a call back at 7:45 AM. The heat didn't come on after flipping the switch. The best they could do was to send the same guy out between 2:00 - 3:00. I heard nothing by 3:30 so I called the office. I was told a different Tech would be out, who had two customers IN FRONT OF US! I called back at 4:00 because I hadn't heard anything. I was told he should be here by 4:30. We then called at 5:00 and was told he was on his next to last call and he would be here when that was finished. Jimmy came and took care of the problem. Jose had not only left the switch off, but he didn't turn the gas back on. Overall, except for Jimmy, it was less than a great experience the last 30 hours. I would have expected to have a Tech here before 5:30 PM today.

Absolute perfection in service. The tech, Dakota, arrived on time, was very professional, thorough…read more, knowledgeable and friendly. The prices are fair. So fair, we signed up for a service contract, something we don't normally do. We've been searching for a reliable, trustworthy company to take care of our HVAC system. We hit a homer when we went with Berkshire

Johns the best ,friendly,helpful & very knowledgable ,if he doesnt have he'll make it & if he cant…read moremake it he'll find it ,wish i could give him more stars

Every time I go into Palmer Superior Plumbing Supplies, John usually has 2-3 people all waiting…read morepatiently for his help/advice on what failed at their home and to ask him what parts they need to fix it!! And if by chance he doesn't have the part he will get it for you the next day!! Everyone in Western MA knows he is one of the best places to go to get expert help and "hard to find parts" you need! He sure knows his stuff!