If there 10 stars to rate Dustbusters that would be what I would put. We are in a relatively new…read morecondo, that was suppose to have had ducts cleaned. The dust was black and we were have allergy problems. Called Dustbusters in Ludlow, MA and set of a time. They were on time and got right to work. They talked to us about our problems and what needed to be done, including dryer vents.. Good thing we did because we could have had a fire caused by the ducts. They had to come twice and still didn't overcharge us. I would recommend them in a heartbeat. Professional, Friendly, Cooperative, and Informative. Good for you Dustbusters. Marilyn C.

Wonderful attentive staff will be in touch for further duct needs. Owner ran and operated by family…read morecannot be beat!

Tom from TMS responded to my phone request the same morning. He gave me a very fair price. He…read morearrived on time and explained everything he needed to do and did a thorough job. He is professional and personable. I will be calling him for yearly maintenance. I have already recommended him to a friend and will continue to do so.

From the owner: We are a family-owned and operated company specializing in providing top-notch cleaning services…read morefor all types of dryer vent systems with years of experience in the industry I am dedicated to keeping your dryer vent clean, safe, and efficient. At our company, we understand the importance of maintaining a clean dryer vent to avoid potential hazards such as dryer fires and poor performance. I use state-of-the-art equipment and techniques to thoroughly clean and remove lint, debris, and pollutants from not only your dryer vent but also the internal areas of your dryer, ensuring optimal air circulation and reducing the risk of fire. We pride ourselves on delivering exceptional customer service, always going above and beyond to meet your needs. I will guide you through the entire process, answering any questions and providing expert advice and dryer vent maintenance. Whether you’re a homeowner, property manager, or business owner, our dryer vent cleaning services or Taylor to suture specific requirements. We offer flexible scheduling options to minimize disruption to your daily work environment, ensuring a hassle-free experience. By choosing our Dryer Vent Cleaning Company, you can enjoy peace of mind knowing that your dryer vents are in the hands of an expert to prioritize safety and efficiency. I am committed to delivering superior results and exceeding your expectations every step of the way. We also provide radon mitigation, indoor air quality control & mold remediation.

Don't waste your time calling these people. They don't answer the phone and don't return calls (I…read moreleft a msg with their answering service at least a month ago). I've heard that they only want to do huge, lucrative jobs where they'll be paid by insurance, which would not be the case for me.

FRAUD! This co. committed Fraud to me. THEY R IN CLOTHES! I can provide copies of papers to…read moreeveryone that asks! ‍ I NEED A LAWYER! ‍ The manager Deborah bullied me. They packed my contents & NEVER cleaned soot off of 95% off of anything. Broke many items. 4 of their employees saw this. The inside of the house was left with soot webs on ceiling, walls & contents. They moved my contents in front of vents to cover filthy floor verse clening them. Their employee left a flashlight in my furnace. The house filled with smoke, almost 40 min. I was left homeless. Catamount REFUSED to put me, a DISABLED lady in a hotel. Dan, (owner) refused to file an insurance claim. He promised to take care of it. LIES He seems so nice. Fooled me! wouldn't clean my dirty covered clothes, blankets or replace filthy food. I had to sleep on a bench & chair. I BEGGED FOR HELP. I have ALL of this conversation in text & will show anyone that asks! I told Deborah NOT to pack my TENS of THOUSANDS of $$$$ worth of Jewelry. She did anyway! I told her NOT to pack specific rooms unless I was on video with her. She did it anyway. She also went through ALL of my personal drawers, cabinets & properly without my consent. Being disabled, I wasn't able to get there 2 days. I feel violated. This is in text, proving what I'm saying. It's not ok. U see, she wanted to pack quick when I wasn't there so she didn't have to clean. Everything was thrown in boxes. Nothing was wrapped. They kept blowing me off for other jobs.i didn't matter. It took them FIFTEEN MONTHS to finish my house. I had to pay rent & utilities over there & couldn't live there because after they finally cleaned up the flashlight incident, Deborah had packed every. Heavy boxes 5 feet high! I couldn't get those down. The pain of sleeping on a bench with my disability was excruciating. I would cry to the manager Deborah. Beg for accommodations. I would have taken an air mattress. They offered NOTHING & though this was their fault from the flashlight. I was living there fine with the soot. If Catamount filled an insurance claim, I would have been taken care of immediately. Are you ready for the kicker? Then, someone, NOT ME, FRADULENTLY SIGNED MY NAME on the completion forms. He was granted over $9,440 of my $20,000 insurance money. The adjuster Steve Mendrek allowed the claim to go through WITHOUT my initials on this bogus form. Plus it was so obviously a fraudulent signature. I believe Steve let I go through before he even had this fake completion form! Dan put fake dated of forms. Luckily, I have texts from Dan proving otherwise. When I told Dan (owner) he needed to clean the basement & rethink the $$$ amount of my money he took or I'm going to social media & BBB, He told me he did clean everything & to not threaten him! I said "I would never threaten you. I have over 200 photos, videos & boxes of my contents with soot on them. It speaks for itself. Plus broken items. 4 of ur employees can attest to how my house & contents was still covered in soot. I'm simply asking for you to rethink that number. You are taking HALF of my Insurance $$$." He was rude again. That was it. I've been so stressed. I landed in the hospital 3 times. Also had 2 see a therapist for the first time in my life. I've had panic attacks. Chest pains. Pain on the upper rt side of my head causing a short bout of the right side of my face to droop. Please contact me if Catamount Response has also done you wrong. I'm a Christian woman & only want what's right. I for justice. God is on my side. I've posted some random texts & pics that will corroborate my review. The boxes that look full of junk, is how my contents were packed under Debs watch. CHECK this out!!!! DEB leaves a vmail that she's sending guys to moms for me to sign off on that house. Even though I hadn't seen it.WE donknow if it's clean." Deb screams I SAY IT IS! I held out for abt 3 wks for Dan to come to that house & see those boxes. He came, yelled & Scared me. Then wrapped boxes in lvng rm only. My bedroom & upstairs rooms were never addressed. When I saw them, everything had soot on it. In the end, on 3/24/23 Dan sent a Payment form for me to sign, where he will get paid directly. I did. However that was the only form. He stopped communicating with me practically immediately. Certainly stopped doing any & everything he had agreed to do for this JOB. Then as I said earlier, fraudulently took almost HALF of my Insurance monies. It's in the air if my Google review on Catamount Response has been somehow removed or not. I know Yelp will keep it up! WANT A REAL EYE OPENER?! Catamount Response isn't listed anywhere as a company that handles Soot removal. Isn't that Quite interesting! These are some shady mofos!!! With Daniel Kenney owning it. Just my opinion based on this experience.

I would highly recommend Rodrigez Plumbing & Heating. They…read morewere professional and went above and beyond what they had to do. They are genuinely nice people who are very good at their job. They also explained everything about what they had done & gave me some good advice on how to prevent any further issues. They will always be the first people I call if I have any problems.

Had an plumbing estimate done did not get anything in writing no contract and that was a grave…read moremistake , initially $600-800, bounced to $1800, dropped to $1500 as he was unable to install a garbage disposal. none of the valves were installed as requested . We had three leaks contacted Angi's list, sent in a complaint/ photos and nothing was done . I had to get a licensed plumber in to repair the leaks and install the valves . What took him 15hrs , took my licensed plumber 4-5 hrs to repair the leaks and install the valves . Tried to contact Mr Rodrigues both he and Angi's list were not interested in resolving the issues.

My first time using this company was terrific! Arriving at 9:00 on the dot as promised, the two…read moreservice people introduced themselves, explained step by step what they would be doing, and started the job. They were friendly and efficient, showing me before and after photos of my ducts, giving tops suggestions to me on how to minimize vent dust accumulation and how to choose a more effective filter. It was a pleasure having them do work in my home.

If I could give it a zero star I would! They were cleaning my hood system for years, and when my…read morelandlord decided to redo the roof we then realized that this company was not cleaning up on the roof Shute....at all ever! So the grease had collected so much so that there were piles of grease on the roof! That could've caused a fire! Never again!

We have been customers of Berkshire Heating & Air Conditioning for several years, and have had very…read moregood service in the past. However, today I would like to highly commend the visit for a PM that Jayson performed. He provided a 2 1/2 hour service inspection which was extremely thorough and comprehensive. His knowledge is outstanding and his professionalism is to be noted. He answered questions so that I could understand them and he truly explained everything he was doing throughout the inspection. The company is certainly lucky to have a technician of his caliber. Vicki S.

My autistic daughter is a longtime customer of Berkshire, with an expensive plan. Her Lennox gas…read morefurnace needed a new fan motor at a Berkshire quote of $2400. There was no negotiating on that price, even mentioning the price of gas to travel to Springfield,MA from West Springfield! Seriously! We sought out a separate quote with a local company, and the job was done quickly for $1600 including the new fan ordered from Lennox. I see a big problem with Berkshire 'abusing' the trust of longtime customers who expect they are in good hands. Other people at the Hampden East complex Nassau Drive have reported dismay with Berkshire and urge customers to go elsewhere. Thought you should know. Barbara Dautrich Carol Dautrich 98 Nassau Drive Springfield, MA. 01129

The overall experience with the weatherization team was not good. The first crew made the Keystone…read moreCops look organized! I had an inspector come look at the work and it failed. It took a long time to negotiate for a second crew that never showed up. The third crew came and were professional and the work passed, but they still did not seal everything the inspector told them to seal. ON THE OTHER HAND, Dean who came to fix the ceiling crack created by the first crew was awesome. Professional, efficient and communicative, he did GREAT work and deserves a raise!! Ashley Foster who ultimately was the person communicating with me to get this work done was also very professional and helpful. I do not recommend this company though. Only 60% of weatherization work is inspected which means they can do a partial job for full pay and most of the time nobody knows.

My saga began with a letter from the Mayor of Springfield, promoting energy program services…read morethrough "HomeWorks Energy". The evaluation was fine. They hired a local Electrical Company, a roofing company, and an insulation company. The Electrical people tore up and destroyed the attic flooring. They said it would not be replaced. I had the house insulated previously. They made me sign an agreement about damage, BUT that was NOT a free pass to destroy the wood, tossing it all to the far side, then having it covered with insulation. Roof, I pleaded to send someone first, to match roof color, and repair area. Roofer hired a sub-contractor, they never notified me, AND they could not speak English. The "new" roof leaks, wrong color tiles, sagging front area not addressed, NO roof vent. Homeworks sent two people, both promising to to fix the problems. That was over two months ago. Horrible/NO communication. BEWARE!! I TOTALLY REGRET THIS. My house is NOT warmer or better, it is DAMAGED! At age 77, this is not as promised or described.

Our furnace decided that it was time to quit. No notice! I have a home daycare and needed heat in…read morethe brutal cold snap that was happening. I called MANY heating contractors and no one had an opening- especially since we were not prior customers. Finally, my luck changed, and someone referred us to Hurley Mechanical. So glad that they did! When the company heard that we had no heat, they were at our home in a few hours. They installed a new furnace as quickly as they could get one. The team was courteous, professional, clean, and efficient! I consider the pricing of a brand new furnace and labor costs very fair. Right now I'm finally warm and content :-)

Excellent service. They came on the same day that I called. Service was fast, friendly and…read morepainless. No hesitation to use them again.

Do not hire for mold remediation, 10/10 do NOT recommend…read more Jason and Brian talked a very big game, and they completely over promised and under delivered. We hired NEDS to fix water damage after a fridge leak. They did the work in half the time they said they would, and they did half the job. They actually created a mold problem in my house and I had to pay another company to come in and do the job right. The impact their negligence has had on our lives is substantial. Mold has to be physically removed, not just sprayed with bleach/MMR nor fogged. FYI I tried contacting the owner to right the situation instead of writing this review, but he didn't want to accept responsibility/do the right thing. Do not hire NEDS for any water damage, they are negligent.

We had the pleasure of working with Jason. We called about water damage caused by our washing…read moremachine. He came over, checked out the situation, and explained how to remedy the problem. He and and a couple of their employees fixed what needed to be done. They do a great job for a reasonable price

Requested a price over the phone and they were rude. I wanted the air ducts and dryer cleaned and…read moreended up calling another company to take care of the service. Not recommended.

Our chimney hadn't be swept in 5+ year after heavy use and Nick did an excellent job. Would highly…read morerecommend. Mike. Wayland.