If you need an Audiologist, Dr. Heppler is THE one to go to in Las Vegas. I have been to a few…read moredifferent audiologists in the Vegas area over the last 20 or so odd years, and this place is by far the best. Hearing aids and your personal insurance can be a gray area with some places as far as what your final out of pocket costs will be. Advanced Audiology were great with contacting my insurance, so I will know exactly what my costs will be out of my pocket. Also, the hearing aids that they had me try were absolutely the best I've EVER heard.

Great staff and caring audiologist. I've been a patient for…read moreover 15 years. Wouldn't go anywhere else.

Staff should be educated the use of insurances and a little education in manners wouldn't hurt. As…read morea veteran I utilize both VA benefits and Medicare so to try to get $200 out of me because YOU decided which is a primary insurance definitely comes off as a scam. Neither are primary, I earned the right to utilize both.

I have an appointment with Tenaya, verbally Carla shared over the phone 12/30/24 was available so i…read moretook it. just be emailed 12/31/2024 confirmation. I call and know one answers so I responded to the email mentioning how i was verbally told 12/20 and to please check the appointment for 12/30 because i do not want to miss my appointment and i do not want to go down there for nothing! Carla received the email and computer confirmed that. she was so professional that she decided to ignore my email. Later I sent her another email letting it be known that she should have responded to my email. That alone was being messy and UNPROFESSIONAL! Who hired her? Who ever it is is crap. I said in the email since you emailed me 12/31/2024, that is when my date and time is so if you are wrong that is a grievance because she had enough to fix this problem. i am not happy that she ignored me email looking for help. I missed there call today 12/30/2024 and at 11 am pst i tried calling and the voicemail kept coming on. during business hours they get to choose if they want to take your call or not. So I called the Henderson, NV location and spoke to Elizabeth. i asked her what her next available appointment is but she didn't want to check until she could verify my account. I told her there is nothing to see, I have not been seen yet and I still need to get the next available appointment. ELIZABETH sounded frustrated that she was asked to do something. I personally cannot stand any stank attitude from anyone answering a business line!!! She finally gave me a date being 1/20 and that is too far out and I am for sure not doing business at the Tenaya location. Since they don't want to answer there phones then their phones shouldn't ring anymore! So I asked if she's able to cancel my appointment for 12/31/2024 at the Tenaya location and she said yes with the nasty attitude. I wouldn't have minded if she said no. BUT SHE DIDN'T. She said, yes so therefore she need to do what she agreed to do. CANCEL MY APPOINTMENT instead of lying knowing you don't plan on it. That is ignorant and evil. Because taking me off the schedule allows others to take that appointment but she was to unprofessional to think like that... and then she quickly said, is there anything else? I need an email confirming the cancellation. She said, I cannot give you an email but I can send a cancellation text, is there anything else? I needed her name and Elizabeth asked if there was anything else IF YOU CANNOT SPOT THE STANK ATTITUDE, IT'S OKAY BECAUSE I DID! If she had a mental issue it's being rejected! I REQUESTED FOR A CANCELLATION. A GRIEVANCE is being put in because everything that I have gone through is because of someone's ignorance. If you choose to do business with a patient then someone should have told you, TO BE PROFESSIONAL. If I call and want my appointment canceled and you agree to do it, ANY MENTALLY SANE PERSON WOULD HAVE DONE IT. Most offices charge a fee for no shows and Elizabeth is making sure that I get charged. Her carelessness has lost a patient for life and gained a grievance for lying. Elizabeth said she will cancel my appointment SO SHE NEEDS TO DO JUST THAT!!! HER INSTANT IGNORANCE IS REJECTED... I called them back to see why she didn't cancel my appointment. But before 12:00 PM they decided not to answer. NOT A PROBLEM! Do not trust this company since they hire MENTAL UNSTABLE PEOPLE WHO RACIALLY PROFILE IN ADDITION TO BEING IGNORANT OVER THE PHONE... That is a waste of any patients time! You will have an appointment and waste your time going on that day, when they scheduled your for another day. You may cancel and think you are canceled but I asked for confirmation and nothing was sent meaning nothing was canceled. The other office confirmed that ELIZABETH CHOSE TO NOT CANCEL ANYTHING! I do not like when people are next to a ringing phone and choose to not answer. Before GETTING A CHANCE TO BE SEEN FIRST, this company has already proven to me that they cannot be trusted and have entirely TOO MUCH STANK ATTITUDE that I am never going to accept! Carla at the Tenaya location gets to give me a date and time, and change it later and thinks that it stands if she chooses to ignore my emails and phone calls. SHE'S WRONG BECAUSE ALL I HAVE TO DO IS CANCEL DUE TO HER IGNORANCE! Elizabeth at the Henderson location answered the call with the wrong attitude. Every question that I asked had to be asked again because she wasn't listening! At the end she agreed to cancel my appointment and I am not accepting any excuses on why she DECIDED NOT TO CANCEL. I AM REPORTING THIS TO THE FTC DUE TO BAD BUSINESS PRACTICES. I called the Tenaya location again someone confirmed SHE DID NOT CANCEL. i rather relax and go to a better Company with ZERO BULLSH**.. Grievance filed 12/30/2024

Dr. Weingarten is professional from the jump, yet carries a sense of humor not unlike that of…read moresomeone akin to Robin Williams. He's always got a quip ready to go, and immediately made this patient feel very comfortable. Going to a new doctor is always intimidating, as one never knows what to expect. He's also got a super pro audiologist on his team, and I was grateful for the time he spent with us. Looking forward to our next visit with him.

Positional Vertigo has been an issue for me for about 20 years. Typically, I would just push…read morethrough each bout until the vertigo resolved on its own. Lately however, episodes had become more frequent, and it was harder to cope and function. I needed help and was referred to Dr Weingarten. The office reached out to me after receiving the referral from my PCP, and I was offered an appointment. Easy! The staff is very friendly and caring. I knew when I was being examined that my symptoms were understood, and I was assured the Epley Maneuver would give me relief. Dr Weingarten was easy to talk to and clearly explained that it may take more than one treatment to eliminate the dizziness. I left his office feeling confident that I would soon be feeling better. I had two treatments and the vertigo is gone. Meeting Dr Weingarten and his supporting staff was a pleasure. He is quite unique

WARNING: Do NOT utilize this facility. They have changed ownership and have changed many policies…read morewithout informing current patients. This has severely impacted the way they do business, the customer service and overall offerings. Many of us requiring hearing aids are very dependent on these for work and everyday life activities. I purchased one of the top tier hearing aids and their selling point was that it is under warranty and if anything should happen they would send it out and provide me with loners until they are fixed. I am a single black mom, with a child who relies on my income. This was the main purpose I purchased from them as they believed in standing behind their product and supported me in not having any disruptions to provide for my child. This morning one of my units stopped working. They had me come in and said they would send it out to repair and to come back in an hour for a loner set. Once I left, they called me to say I was misinformed and that they no longer offer this service. Confirmed they never made patients aware but that the corporation HEARING LIFE purchased them and is enforcing this no matter the harm done to its patients. Is this the company you really want to get your hearing aids from? Someone who won't care what is currently happening in your life and what precious moment you could miss? They are business through and through and only care for your money. There are plenty of audiologist. I suggest going with one whom cares about your well being, not one that lies to get your hard earned money.

We've been seeing Britney Barber at Anderson Audiology for so many years! We called last week and…read morewe're told she's no longer with them. My 82 year old dad is heartbroken. Britney advocated for him to receive hearing aids that he could never have afforded on his own through insurance and Medicare. She's a wonderful caring person. Of course the business will not give me any information, which is unfortunate. If anyone knows where she moved to, please respond.

Prior to my son leaving for the Military, Dr. Murphy was able to clear a buildup of cerumen in both…read moreof his ears. Great professional and front office staff.

Every single person who works here deserves praise. From the moment you call to when you are…read more"discharged," you are treated with exceptional care. I was lucky enough to find them when my tinnitus was driving me crazy, and now I barely notice it. Thank you Robyn, Dr. Amy and Lionel!

When I lost some hearing due to Covid, it was urgent I get a hearing test right away so I could…read morebegin treatment with steroids. I'd missed that window last time this happened and the loss was permanent. I'd left that information by email with half a dozen companies hoping one would fit me in- right at the holidays, no less! I could not believe they called me back that same day with an appointment for the next day! The office was professional and spotless. Everything seemed new and state of the art. Dr Joseph Raymundo was wonderful. He explained things clearly, did not seem rushed at all, and put me at ease. Luckily, my hearing was within the normal range and this information helped my prescribing doctor in Boston determine my course of treatment. I can't thank them enough for seeing me right away.

Even though I was a little nervous about the procedure; the moment I walked into the office the…read morestaff greeted me and made me feel welcome. The young lady that administered parts of the testing, along with Dr. Paul, was so gentle and encouraging with her comments to me during and after testing. She was very engaged and very helpful. She did her part of the testing with professionalism. Dr. Paul was an absolute pleasure to work with. He continually took the time to talk me through the various procedures and kept me informed of the outcome. His bedside manner is so refreshing and sincere. His credentials are very impressive and yet, he treated me like a "friend". The tests did take over 2 hours; but the team always tried to see to my comfort.

Great experience! Clean beautiful facility easy to find…read moreI'll update u as I progress on durability and ease to use. Also of any glitches in phone app or service Purchase made 6000

Very helpful answered all my questions,II had a problem with the hearing aids I had for the past…read morethree years, they were able to help me with my problems and more. Would definitely recommend

Horrible place. I saw one of their doctors for a nosebleed and she told me to put Vaseline in it…read more Fine. Fast forward a year when I had an emergent problem with my throat and was thrilled to find a spot on line with their nurse practitioner. When I arrived they tell me they cancelled my appointment and had called an hour and a half ago. The rule here is you may not see another provider, only yours. And I can come back I three weeks to see nosebleed lady. Be assured that this place does not work as a team for your health, the more important thing is they don't poach each other's patients. Terrible patient care philosophy. Stay far away.

Absolutely impossible to get an appointment with their preferred on line scheduling or to get an…read moreactual human to assist. The most frustrating part of this is that there is no answer other than to find a new audiologist and I really like my audiologist here. So sad

Where do I start, have nothing but positive things to say about Ryans Hearing Center. My 88 year…read moreold mother thought she needed her hearing checked, inquired with others who were already wearing hearing aids, the most popular answer was Ryan's Hearing Center. First off, the entire staff is kind, caring, compassionate and knowledgable. If you have a need, this is your place. Easy to make appointments online, which was the biggest reason for me to select Ryans Hearing. Listen to me, and go here - they are terrific in all aspects of their business.

If your looking to get hearing aids by all means give Ryan's Hearing Center a call and make an…read moreappointment. They are amazing! Honest friendly professional !!! I have had my hearing aids for 3 years ! What a difference they made in my life! Ryan is very professional and listens to your needs! They will make such a difference in your life give them a try!!!!!

Terrible front desk service. A lady walked in with her pet on my first visit I asked is it normal…read morefor people to bring their pets in the facility she said service animal yes. The dog was clearly a pet. I asked again for clarification because I don't want to be in a facility with untrained animals along with allergy concerns. She states that they allow animals in the facility. I asked was this consistent with all their locations and was told no only this location. The staff's extremely nonchalant and rude attitude had me request to be sent to the other facility location. Who still hasn't called all extremely unprofessional.

Beware of the facility on Pecos Rd. Beware of office staff…read moreYou cannot ask questions because they do not know and cannot refer you to anyone that does know. You will be okay if you sit down and shut up..just do as your told. Good luck on getting your overcharged money back anytime soon. i contacted the facility director and no response. I contacted corporate and no response.. the really sad part is what I have been allowed to see at the facility looked like a good fit for me.