I had an appt with Carl Wilson, PA-C on March 10th at NV ER and Sinus Institute. I had been going…read moreto Urgent Care with Sinus Issues and I mentioned to Carl that I kept getting sinus issues plus my ears havent been cleaned in a while. Before I knew it he cleaned my ears, checked ear pressure, scoped my nose and asked if they ever gave me an antibiotic shot along with prescription. I said no. I was given antibotic shot told to keep taking prescription and if I wasnt better to make another appt. Thank you so much Carl Wilson, PA-C. Im feeling so much better.

I saw Dr. Dawn for unilateral tinnitus, ear fullness, sound sensitivity, and hearing loss confirmed…read moreon testing. Very early on, she raised concern about a possible brain tumor, which caused me a significant amount of anxiety and stress while waiting for the MRI. After the MRI came back negative, I felt completely dismissed despite continuing symptoms including ear pain, fullness/clogging, vibration/fluttering sensations, and sound sensitivity that were affecting my daily life. Very little additional investigation or explanation was offered, and I was simply told to use Allegra-D and nasal spray despite not having allergy symptoms. These treatments did not help. What upset me most was the drastic change in attitude after the MRI was clear. I understand serious conditions need to be ruled out, but I did not feel heard, supported, or taken seriously afterward. Completely careless and guess what? MY EAR IS STILL MESSED UP A YEAR LATER !!!!!

When I lost some hearing due to Covid, it was urgent I get a hearing test right away so I could…read morebegin treatment with steroids. I'd missed that window last time this happened and the loss was permanent. I'd left that information by email with half a dozen companies hoping one would fit me in- right at the holidays, no less! I could not believe they called me back that same day with an appointment for the next day! The office was professional and spotless. Everything seemed new and state of the art. Dr Joseph Raymundo was wonderful. He explained things clearly, did not seem rushed at all, and put me at ease. Luckily, my hearing was within the normal range and this information helped my prescribing doctor in Boston determine my course of treatment. I can't thank them enough for seeing me right away.

Even though I was a little nervous about the procedure; the moment I walked into the office the…read morestaff greeted me and made me feel welcome. The young lady that administered parts of the testing, along with Dr. Paul, was so gentle and encouraging with her comments to me during and after testing. She was very engaged and very helpful. She did her part of the testing with professionalism. Dr. Paul was an absolute pleasure to work with. He continually took the time to talk me through the various procedures and kept me informed of the outcome. His bedside manner is so refreshing and sincere. His credentials are very impressive and yet, he treated me like a "friend". The tests did take over 2 hours; but the team always tried to see to my comfort.

Holly is super caring, careful and professional. I'd recommend her to anyone. She's knowledgeable…read moreand thorough as well. She still practices really safe protocols and is respectful of her clients. Side note: Come for the service and expertise, stay for the cool fashion

Holly is a delight to work with, but what I didn't know is that she cleans ears by curette only…read more Had I know that she didn't offer irrigation or some additional type of cleaning, I would not have wasted my time. She works alone without ancillary staff.

Staff should be educated the use of insurances and a little education in manners wouldn't hurt. As…read morea veteran I utilize both VA benefits and Medicare so to try to get $200 out of me because YOU decided which is a primary insurance definitely comes off as a scam. Neither are primary, I earned the right to utilize both.

I have an appointment with Tenaya, verbally Carla shared over the phone 12/30/24 was available so i…read moretook it. just be emailed 12/31/2024 confirmation. I call and know one answers so I responded to the email mentioning how i was verbally told 12/20 and to please check the appointment for 12/30 because i do not want to miss my appointment and i do not want to go down there for nothing! Carla received the email and computer confirmed that. she was so professional that she decided to ignore my email. Later I sent her another email letting it be known that she should have responded to my email. That alone was being messy and UNPROFESSIONAL! Who hired her? Who ever it is is crap. I said in the email since you emailed me 12/31/2024, that is when my date and time is so if you are wrong that is a grievance because she had enough to fix this problem. i am not happy that she ignored me email looking for help. I missed there call today 12/30/2024 and at 11 am pst i tried calling and the voicemail kept coming on. during business hours they get to choose if they want to take your call or not. So I called the Henderson, NV location and spoke to Elizabeth. i asked her what her next available appointment is but she didn't want to check until she could verify my account. I told her there is nothing to see, I have not been seen yet and I still need to get the next available appointment. ELIZABETH sounded frustrated that she was asked to do something. I personally cannot stand any stank attitude from anyone answering a business line!!! She finally gave me a date being 1/20 and that is too far out and I am for sure not doing business at the Tenaya location. Since they don't want to answer there phones then their phones shouldn't ring anymore! So I asked if she's able to cancel my appointment for 12/31/2024 at the Tenaya location and she said yes with the nasty attitude. I wouldn't have minded if she said no. BUT SHE DIDN'T. She said, yes so therefore she need to do what she agreed to do. CANCEL MY APPOINTMENT instead of lying knowing you don't plan on it. That is ignorant and evil. Because taking me off the schedule allows others to take that appointment but she was to unprofessional to think like that... and then she quickly said, is there anything else? I need an email confirming the cancellation. She said, I cannot give you an email but I can send a cancellation text, is there anything else? I needed her name and Elizabeth asked if there was anything else IF YOU CANNOT SPOT THE STANK ATTITUDE, IT'S OKAY BECAUSE I DID! If she had a mental issue it's being rejected! I REQUESTED FOR A CANCELLATION. A GRIEVANCE is being put in because everything that I have gone through is because of someone's ignorance. If you choose to do business with a patient then someone should have told you, TO BE PROFESSIONAL. If I call and want my appointment canceled and you agree to do it, ANY MENTALLY SANE PERSON WOULD HAVE DONE IT. Most offices charge a fee for no shows and Elizabeth is making sure that I get charged. Her carelessness has lost a patient for life and gained a grievance for lying. Elizabeth said she will cancel my appointment SO SHE NEEDS TO DO JUST THAT!!! HER INSTANT IGNORANCE IS REJECTED... I called them back to see why she didn't cancel my appointment. But before 12:00 PM they decided not to answer. NOT A PROBLEM! Do not trust this company since they hire MENTAL UNSTABLE PEOPLE WHO RACIALLY PROFILE IN ADDITION TO BEING IGNORANT OVER THE PHONE... That is a waste of any patients time! You will have an appointment and waste your time going on that day, when they scheduled your for another day. You may cancel and think you are canceled but I asked for confirmation and nothing was sent meaning nothing was canceled. The other office confirmed that ELIZABETH CHOSE TO NOT CANCEL ANYTHING! I do not like when people are next to a ringing phone and choose to not answer. Before GETTING A CHANCE TO BE SEEN FIRST, this company has already proven to me that they cannot be trusted and have entirely TOO MUCH STANK ATTITUDE that I am never going to accept! Carla at the Tenaya location gets to give me a date and time, and change it later and thinks that it stands if she chooses to ignore my emails and phone calls. SHE'S WRONG BECAUSE ALL I HAVE TO DO IS CANCEL DUE TO HER IGNORANCE! Elizabeth at the Henderson location answered the call with the wrong attitude. Every question that I asked had to be asked again because she wasn't listening! At the end she agreed to cancel my appointment and I am not accepting any excuses on why she DECIDED NOT TO CANCEL. I AM REPORTING THIS TO THE FTC DUE TO BAD BUSINESS PRACTICES. I called the Tenaya location again someone confirmed SHE DID NOT CANCEL. i rather relax and go to a better Company with ZERO BULLSH**.. Grievance filed 12/30/2024

If you need an Audiologist, Dr. Heppler is THE one to go to in Las Vegas. I have been to a few…read moredifferent audiologists in the Vegas area over the last 20 or so odd years, and this place is by far the best. Hearing aids and your personal insurance can be a gray area with some places as far as what your final out of pocket costs will be. Advanced Audiology were great with contacting my insurance, so I will know exactly what my costs will be out of my pocket. Also, the hearing aids that they had me try were absolutely the best I've EVER heard.

Great staff and caring audiologist. I've been a patient for…read moreover 15 years. Wouldn't go anywhere else.

WARNING: Do NOT utilize this facility. They have changed ownership and have changed many policies…read morewithout informing current patients. This has severely impacted the way they do business, the customer service and overall offerings. Many of us requiring hearing aids are very dependent on these for work and everyday life activities. I purchased one of the top tier hearing aids and their selling point was that it is under warranty and if anything should happen they would send it out and provide me with loners until they are fixed. I am a single black mom, with a child who relies on my income. This was the main purpose I purchased from them as they believed in standing behind their product and supported me in not having any disruptions to provide for my child. This morning one of my units stopped working. They had me come in and said they would send it out to repair and to come back in an hour for a loner set. Once I left, they called me to say I was misinformed and that they no longer offer this service. Confirmed they never made patients aware but that the corporation HEARING LIFE purchased them and is enforcing this no matter the harm done to its patients. Is this the company you really want to get your hearing aids from? Someone who won't care what is currently happening in your life and what precious moment you could miss? They are business through and through and only care for your money. There are plenty of audiologist. I suggest going with one whom cares about your well being, not one that lies to get your hard earned money.

We've been seeing Britney Barber at Anderson Audiology for so many years! We called last week and…read morewe're told she's no longer with them. My 82 year old dad is heartbroken. Britney advocated for him to receive hearing aids that he could never have afforded on his own through insurance and Medicare. She's a wonderful caring person. Of course the business will not give me any information, which is unfortunate. If anyone knows where she moved to, please respond.

I had mistakenly gone to the wrong location for my follow-up visit to get a hearing aid but they…read morewere extremely accommodating and got me in as soon as they opened at 8:30 a.m. Doctor Groesbeck was welcoming, helpful, and professional. He took a lot of time to explain everything and did a thorough orientation with me of how to use the hearing aid and the app. I just had my follow-up visit and it went wonderfully as well. It is so nice to be able to hear in a restaurant or watching television without the volume way up, and I know my wife and family are going to appreciate this very much like I do.

From the owner: Looking for the most trusted hearing aid providers? Our team of expert audiologists is proud to be…read morerecognized as top-rated hearing aid providers near me serving communities across Utah and Nevada! Thousands choose us as their go-to hearing aid providers thanks to our commitment to the highest audiological standards and personal care from experienced audiologists. With locations in Henderson and Las Vegas, you can always find quality hearing aid providers near me as well as specialized support from dedicated audiologists. Unlike other hearing aid providers, we offer access to every level of hearing technology, ensuring you find the best fit for your needs. Physicians and local organizations consistently trust our team of professional audiologists. Discover why so many recommend us as their leading hearing aid providers near me—book your consultation with our expert audiologists today!

Where do I start, have nothing but positive things to say about Ryans Hearing Center. My 88 year…read moreold mother thought she needed her hearing checked, inquired with others who were already wearing hearing aids, the most popular answer was Ryan's Hearing Center. First off, the entire staff is kind, caring, compassionate and knowledgable. If you have a need, this is your place. Easy to make appointments online, which was the biggest reason for me to select Ryans Hearing. Listen to me, and go here - they are terrific in all aspects of their business.

If your looking to get hearing aids by all means give Ryan's Hearing Center a call and make an…read moreappointment. They are amazing! Honest friendly professional !!! I have had my hearing aids for 3 years ! What a difference they made in my life! Ryan is very professional and listens to your needs! They will make such a difference in your life give them a try!!!!!

Dr. Andrea T. Is amazing. I have been treated with nothing but respect. The staff @ the Tenaya…read moreWay site knows how to treat clients, solve the symptoms and my medical coverage met all my needs. I can finally hear clearly again and I wğouldn't recommend any other Audiology group other than Desert Valley. Great customer service. Reminds me of how Vegas used to be.

Dr. Emily Romberger is an amazing doctor of audiology. Very knowledgeable and a pleasure to speak…read morewith. I have a 14 year old who wears hearing aides and we were patients of Anderson Audiology prior to switching. They have stopped taking children. But we have found Dr Emily and are very happy with her services . The staff is also fantastic! Highly recommend!

Prior to my son leaving for the Military, Dr. Murphy was able to clear a buildup of cerumen in both…read moreof his ears. Great professional and front office staff.

Every single person who works here deserves praise. From the moment you call to when you are…read more"discharged," you are treated with exceptional care. I was lucky enough to find them when my tinnitus was driving me crazy, and now I barely notice it. Thank you Robyn, Dr. Amy and Lionel!