I contacted this stylist on the weekend to arrange an appointment for hair services. Silvia the stylist and owner I've known of for years and didn't think there was an issue with servicing me but apparently there was. we were in gross contact regarding styles and price and when I mentioned I do not have a card but cash only, the communication stopped. I even went as far as requesting a FB connection. I have been at a couple of salons in town and wanted a mature drama free environment to walk into. I assumed Innovative was the opposite. when I followed up the next day on the lack of response, you would think I would get a reply of apology and "let's make an appointment" and a "yes it no cash is accepted." inst I received digs in regards to my "Issues with Brunswick" which I had to remind the stylist of her history with Brunswick as well. As a professional, it is never appropriate to go back and forth negatively with a seeking customer who sees your establishment as one they would feel safe and com going into. Behavior, timely responses, and pricing acceptance are paramount in reputable business establishment. if you are negative and have hidden jealousy and issues with someone who's done NOTHING to you or ya son's dad "that wasn't me that was my former coworker," you probably shouldn't be in business servicing women. Maybe it was God's protection for me, maybe my tips, relationship, promoting and support is not for this one. Who knows, I probably would have had a bad hair experience. I want to keep mine, bald is not for me. I'm a thick girl, what works for you doesn't for me and I won't be convinced otherwise. 0 rating from me on Response Time, Customer service, Professionalism and all around, RESPECT. Where are the non-bitter women in the beauty industry out here? read more