I have had the great pleasure of being treated by physical therapists Bret (whom I have dubbed "The Dr. House of PT") and Chrissy (an incredibly knowledgeable PT), as well as the massage wizard Jenny (I honestly don't understand how she can figure out so much of what's going on in my body just with a simple touch!). Like many patients, I came to Dr. Bret due to a series of complex and persistent medical issues that weren't getting better with other approaches, including rheumatoid arthritis (chronic), whiplash (acute, from a car accident), costochrondritis (inflammation of where the rib meets the sternum), thoracic outlet syndrome (nerve compression causing numbness/tingling down my left arm), and an overall very deconditioned state due to some other issues. I first arrived at his office feeling overwhelmed, tired, scared but vaguely hopeful. In just over 6 months, Bret, Chrissy, and Jenny (ok, along with some other MVP providers in other disciplines) have helped reduce SO many of my symptoms (pain, numbness, tingling) and have taught me how to problem solve a lot of different ways I approach tasks in my life so that I'm putting my body in the best position for success long term. Regarding Bret, YES he has a long wait list, and YES it's worth it. I've been a chronic illness patient for 15 years and I'm also an occupational therapist (a field somewhat similar to PT) so I feel I have a little more of an expert lens through which to provide this review than perhaps the average person who only has one or two health issues. I have had many wonderful health providers, but I know how rare it is to behold a person who is 100% present and clearly in their element, and Bret is definitely in that category. Bret thrives on the complicated, unusual cases and knows his discipline inside and out, yet he also respects the psychosocial dimensions of care, which isn't always the case with people in his field. One last thing: if you get evaluated by Bret, you might then get seen weekly by another therapist. Don't be afraid of that! Bret appears to oversee all the other therapists, and also a brief review of various review sites will show you that he has an absolutely fabulous team of therapists under his wing. I cannot recommend this facility highly enough! read more

I highly recommend this physical therapy office if you have hyper-mobility or hyper mobile Elhers Danlos syndrome! The physical therapists all have a lot of experience in dealing with HSD and hEDS, which is very difficult to find. They don't accept insurance, but I think the quality of care makes it worth the investment. read more

After 18 years of physical therapy and chiropractic care following a car accident, Innova PT, and Brett specifically, is the best care I've ever gotten. Unlike previous PTs who focused on generic strengthening exercises that only made my pain worse, Brett identified the exact cause and location of my injury and created an integrative, personalized treatment plan. I leave each session with both pain and stress relieved because I finally understand my condition and the plan for recovery. Each session is structured and meaningful: I share an update, we learn new techniques, he provides extensive hands-on release work to relieve pain, and then he explains everything clearly using models, diagrams, and even whiteboard drawings. My partner is welcome at every appointment so he can learn how to support my care between sessions, which has been invaluable. Brett is professional, compassionate, and makes me feel completely comfortable. His care is far more thorough and thoughtful than anything I've experienced in nearly two decades--I can't recommend him, and Innova PT, highly enough! read more

Best PT I have experienced. I have been in PT more than I would have liked due to injuries, car accidents and some hard use. This team is all about fixing you not just tossing you some exercises to do. read more

My therapeutic care was just ok. A lot of time was wasted on idle conversation. Therapist insisted on treating me for muscular issue when the Dr. ordered care for osteo-arthritis. Bottom line, I was not getting any better, so told them I would be stopping my treatment. They calendar out visits for their patients weeks in advance, so it is VERY difficult to get any quick help or find times that work for you. ONE YEAR after my treatment, I received my first bill. Evidently they had a record problem, but I had disputes regarding the bill and could not get anyone to talk to me. It looks like they added the exact same service codes for each visit and possibly "reconstructed" my bill. You can call their number at ANY time of day and they do not answer. You leave a message and do not get calls back. I am more than happy to pay an accurate amount for the services I received. Innova knew that I had disputes over the amount that I was billed and still sent my account to collection. I would highly recommend you do not use Innova, but look for other therapy companies like STEM in Kirkland. read more

Bret and team give the highest quality of care. I've been seeing Bret for 15 years and he is an extremely talented, compassionate and fun guy which extends to all his staff. Shoutout to Colleen for her excellent work and all the help she's given me. Wouldn't go anywhere else. read more

They're quite overpriced in my opinion. My 45 minute PT ended up costing me 200$ after insurance adjustments :( Also signed up for a 1 hour massage - the massage was great, but if I'm paying 95$ for a 1 hour session, the expectation is it's 1 hour on the table? My massage ended ~15 mins earlier. read more

I was a strong skeptic as regards physical therapy. No more, thanks to Kristin Howe. My current doctor referred me to physical therapy after other treatments had failed. Kristin was the therapist at Innova with whom I met. She was able to quickly identify the cause that had eluded so many doctors. Thanks to her work during approximately 12 visits over 3 months, I have been liberated from the pain in my right elbow/forearm and have been able to return to activities I had gradually given up over many years. This includes weight-training, doing yard work without pain, manipulating heavy cooking pans, and much more. 98% improvement. Incredible! read more

Our daughter is a ballet dancer in pre professional program. She had an ongoing ankle and achilles problem which we tried to get treated with the Orthopedist and physical therapists we had in LA without any good result. We moved to the area in summer, found a new Orthopedist who focuses on dancers and recommended to Innova for PT by ballet dancer friends here. PT sessions with Bret, Desiree and Megan have been amazing. As they are very knowledgeable of dance/ballet kinetics, they have been able to articulate the sources of the pains/problems and communicate well with our daughter to understand them. They have given many useful not only the exercise to get better but also injury prevention exercises for the future. She's been to Innova for 4 weeks and we've seen the immense progress in strengthening and alleviating the pains. We look forward to many more sessions at Innova. read more

As a transgender individual, I've had a really difficult time finding providers who stand by me. When even putting in effort to vet providers before seeing them and being told they are inclusive over the phone, I've turned down in person until I "become a woman again", or straight up being told lies, like getting on hormones will melt my organs. I don't trust providers. After getting into a head on collision, I found myself panicked with the idea of finding a PT. (Finding a safe, educated and compassionate provider should not be on the forefront of someone's mind just after a life altering accident.) The thought of not only finding a provider, but one I was comfortable moving my body with and talking to regularly while I recover terrified me. After I came across Innova, I was curious what they had to offer. It blew my partner and I away when we saw a "Intersex, Transgender and Non-Binary" section and support options on their website, which they unapologetically went into details on how they help the gender diverse community. These web pages aren't seen in most general healthcare websites, let alone PT. After making my appointment, I felt my decade and a half of concern melt away. My first appointment with Eddie rocked! :) He listened, knew the terminology, listened, asked consent, and related to me. The front office people were also just as rad! The fact that an Eastside clinic not only has this fabulous webpage of support up, but follows through with actions from every provider, receptionist, manager and owner, is a high level of care that is too often taken for granted, and has already brought about so much peace in me. I'm ready to recover, and I'm so glad I found Innova to help me. :) read more

I've been going to a chiropractor weekly for 25 years. I decided a few months ago out of sheer desperation to try physical therapy (again). I have been to see Bret three times in the last month, and I haven't been to the chiropractor once since our first visit. He gave me simple exercises and ways to loosen my neck muscles, and for the first time in 25 years, I am not having headaches. Bret was also a huge help with my daughter who had a traumatic brain injury. She's mostly recovered, but needed help with some balance issues and knee pain. Bret was instrumental in her healing and ability to exercise without pain. If you have chronic pain or annoyances, go see Bret so he can work his magic on you! read more

It is amazing when you meet someone who is master at his craft. It is clear that Innova owner, Bret, truly has a passion for improving his clients lives. I am dealing with severe feet issues and Bret looks at the whole body as a system. He is the first pt I have ever worked with that has asked about my depression/anxiety/irritability levels since acute symptoms. Bret is compassionate, healing, confident, and a teacher. He is down-to-earth, funny, and says "we will fix this." Just what you need to hear when dealing with debilitating issues. I cannot recommend more highly. read more

I am not particularly satisfied with this place. I have been going for 3 months and see no signs of improvements. The management here is not good. They have this hidden policy of charging if not showing up which they don't say on the day of sign up. read more

Brett was the first person to diagnose me with extra mobility in my cervical spine. This extra mobility lead to C2 nerve damage which in turn tightened all muscles in the back of my head and neck. Due to this muscle tightness I had eye pain from reading and watching tv as well as some cognitive issues. Bretts'therapy greatly reduced my symptoms however due to the nerve being extremely damaged I had to resort to prolotherapy and nerve ablation to experience full relief read more

Kristin is the best. Very knowledgeable, super easy to talk to and knows PT from the inside out. I had a couple issues going on and she was the only one who could figure it out. Even after multiple trips to different doctors, Kristin was able to pin point the issue and I was able to see the right doctor. Will the massage therapist is also very good. Very understanding of patients needs and works to really test those areas needing attention. Thanks Innova!!! read more

I was not impressed. Each time I went I met with a new physical therapist that had to start from scratch again. I feel like each therapist had their pet diagnosis that they find for all patients. I went to a different physical therapy shop and got immediate help right away. read more

I have been to Innova twice and both times they have helped me restore use. Both therapists I worked with were patient and supportive. They also gave me tools to improve core strength and overall wellness. Thank you, most recently, to Chrissy for her support and for working with me to get rid of pain and numbness. read more

I had been suffering with face/tooth/sinus pain for 3 years. Dentist, ortho, neuro and ENT could't help. In a single PT visit with Pam I had relief- talk about life- changing!! Once that issue was managed I asked my Doctor for help with thoracic mobility issues and pelvis/hip/ right leg. Even though I live in Edmonds she said the only providers she wanted me to see were Megan and Kristin at Innova in Redmond. I have had 5 visits total and am already seeing improvement in those areas. I am sure with their care I will get back most of the mobility I had lost. They both listen carefully to my feedback and I truly feel they have my health and welfare in mind...I have appreciated the customized treatment plan and homework (which I do). Thank you Megan and Kristin - absolutely worth the drive from Edmonds for your professional expertise and care! read more

Had a very bothersome back problem from 2015. Tried numerous professionals to help alleviate/fix the problem. Saw 3 different chiropractic offices for various adjustments; had deep tissue massages from 4 different massage therapists; did physical therapy at 2 different locations - all without any success at either reducing, let alone eliminating my problem. Until I met Kristin at Innova Physical Therapy in Redmond. She does incredible therapy - after 3 months of therapy, not only was she able to alleviate 90% of the pain in my back, but also pains in my legs as well. I am confident that another month or two, the back pain will be eliminated. In addition to the in-office therapy, she also have given me the necessary exercises, movements and daily stretches that help maintain this level of pain-free. I am once again able to actively participate in the activities that I have been unable to do for the past 2 years. Kristin's professionalism, education, knowledge and experience surpasses any other physical therapist I have seen in the past 30+ years. read more

I am so thankful I found Bret and the staff at Innova because I am on my way to recovery and feeling better than I have in years. When I walked into Innova PT a few months ago, I was in bad shape. I had visited more PT offices than I can count and done all the exercises under the sun for excruciating lower back pain--no progress. Visiting Innova was my last ditch effort before I considered injections. My only goal when I started working with Bret was to be able to dance at my wedding without feeling a crap-ton of pain, but I am so hopeful about my progress that my new goal is to get back to running(!), which I haven't done in a long time because of the pain. I am 32 and otherwise healthy, but the lower back pain I had was a riddle--no amount of scanning by a lot of doctors revealed any immediate problems. Bret spent so much time and patience learning my pain, my posture, how my body loaded, where the trigger points were, and created a customized plan that has me feeling better than ever. If you've tried every PT under the sun and nothing works, go see these amazing people. read more

Jenny Pastore is a massage therapist at Innova. Jenny is a truly gifted healer. She finds what needs to be worked on and takes care of it. I suffer from chronic pain and Jenny is the one person who has helped relieve my pain on a regular basis. She allows me to enjoy my life by freeing me from pain on a regular basis. What a blessing she is. read more

Kevin was my doctor and worked with me for over 2 months on neck, shoulder and posture issues. He is great in his approach making certain to explain things to you so you understand your own body and how to treat/manage it moving forward. He is super patient, inquisitive, knowledgeable and genuinely cares about his patients. Highly recommend him. read more

I have worked with Innova for the past 6 months and have been very impressed with the individualized care and support of the staff. In other PT offices you are often passed on to an exercise tech to do the exercises, it felt impersonal and not very thorough. Desirée is my main provider and was quick to seek consultation from Bret the owner when she wasn't positive about the direction to take. They worked together and kept an open mind to mainly sources of the problem until we found the main trigger. Only challenge can be availability of appointments with the providers, by they do try their best to make it happen when possible. Wouldn't recommend anywhere else! read more

Went here about 8 times or so through June/July/Aug. I don't feel ring therapy really helped me that much, but wanted to give it a try. My back is still in the same exact shape it was in when I started, the orthotics they gave me seemed to have bad effects on my hips (and possibly injured my hip in response to wearing them). So, now on to trying to find somebody else that might be able to help. They were a nice crew and tried to help to best of their ability, but didn't really help me make any type of permanent change. I tweaked something in my back again, and the ring approach did not alleviate. read more

Over the past two years, I have seen 5 different PTs, acupuncture, chiropractic, rolfing, bowen, ayurvedic, and even surgery for chronic pain. No one could fix me except Kristin Howe at Innova. She helped me with arm, shoulder, knee, hip, and back pain. My injuries have unraveled like onion rings as she finds the seemingly disconnected root cause of issues. I feel progress with each session and she is teaching me how different parts of my body work together. Her work prevented me from having the same surgery on my left arm as I was forced to have on my right. Definitely see these experts, even if you've tried everything else. read more

Will Merrick is my primary therapist at Innova. He can do wonders and help me climb mountains I want. Just climbed Mt Baker and couldn't have done it without his help. The Innova support staff is also super helpful, understanding and accommodating. All around, great people, experience and results. read more

Bret is amazing. I have chronic pain and have been to doctors, chiropractors, physical therapists, etc.. Over many years with little help. My doctor sent me to Bret who specializes in challenging cases. After several appointments and work on my part, I can now manage my pain. Ring therapy seemed odd at first but it worked for me. Also, Bret is always improving his skills. After a year I went back and he had a few changes that worked even better. read more