Beautiful entrance. Single rooms are very nicely done but a bit small. Not having parking on premises or closer is a disadvantage for single women but the Inn is a dream. Every amenity, except parking, is available. The staff is unreal - kind, knowledgeable, patient and caring. read more

Close to shops. Very quaint little hotel. Served coffee and desserts in the afternoon. Very helpful and attentive employees. Didn't eat at the restraunt but the bar was hopping at night. The sofa couch and bed was comfortable. Bathrooms where huge. Very quiet. Only thing the AC didn't work in the room so it was kinda hot and stuffy. :) read more

This property was added to the Wyndham club in San Francisco. It looked like a good area at Civic Center near City Hall. We pulled up and were buzzed in. As soon as you walk in, you see the beautiful Decor, Chandelier and seating area. We are welcomed in and checked into our room. They allowed us to take our luggage for our car to the room before taking it to the parking garage. They gave us a pass that allowed in and out privileges in the public parking garage Around the corner. That was pretty convenient. The hotel felt like I was transported back in the early 1900s, well restored and lovely decor. The elevator was neat where you pull the door and enter the small elevator. Good for about 5 to 6 people. Our accommodations were on the fifth floor with views of City Hall. The room was nicely updated, and it had all the amenities needed for a quick getaway. Includes a refrigerator, microwave, glassware, and plates. The area is very walkable. It's close to City Hall, the Asian art Museum, Opera House, and Hayes Valley, which is pretty cool on a Saturday evening to stroll around. They had live music. They block off two streets to allow for walking. There are several restaurants and bars within walking distance in that area. There's an ice cream shop there on Hayes for a sweet treat. There's also some really cool Brunch spots around the hotel. We actually walked to brunch at Son and Gardens, which was about a 15 minute easy walk. There's also Peacock Pansy for good food. The hotel attendance are really nice. Always say hello and goodbye as you enter exit. They have self serve complementary coffee and tea by the front desk. And don't forget to ask for a fresh baked cookie. They are so good! read more

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Located less than 0.5mile from SF City Hall, this cute boutique hotel is upscale and sophisticated. The foyer is expertly decorated in royal blue, gold and deep green hues with a shimmering chandelier as the room's center piece. Check-in was a breeze and service was polite and friendly. Complimentary macarons and cookies are offered in the afternoon and fresh coffee, hot cocoa and teas 24/7. Rooms are located on 7 floors and can be accessed with the elevator or stairs. Our room was tiny which can only fit a queen size bed with no additional seating area. Room amenities include a mini fridge, microwave, toaster, dinnerware and glassware. Street parking can be difficult but there is a parking garage around the corner within walking distance. Definitely would stay here again and am highly recommending for anyone looking for a classy place to stay in SF! read more

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Quaint inn in Civic Center. Stayed here for a long weekend with my boyfriend while we were in town for a wedding, and it was a comfortable stay. We weren't able to check in early but they were able to store our bags securely. The room was cozy and they have a TV that you can connect to your phone. They gave us macarons as a little snack on Friday afternoon and they have hot water/teas in the lobby. WiFi is free and it's a fairly short walk to the BART station. The employees were all very nice and the entrance is secured by keycard at night for security. Overall, it's a good place to stay for a reasonable price. read more

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Great location with good restaurants close by. Rooms are small as to be expected but has everything you would need. The staff is very nice. I would stay here again. read more

This is a beautiful little boutique hotel with under 60 rooms from what I remember. It's located in the heart of the opera district and right across from city hall, the opera house, and orchestra hall. There's tons of restaurants and bars around the area and easy access to any part of the city being near the main streets with busses that run across town. It's also super safe and never felt unsure walking around here late night. As for the hotel, the elevator is small, but it's super old and cool. The rooms are relatively small but not bad considering this is a very old hotel. They are laid out very efficiently and the windows provide a nice breeze with a ceiling fan that keeps you cool. The front desk service and housekeeping were very good. They even have coffee and a ton of different types of tea bags in the lobby 24 hours a day. For the price, this place is a real great spot to stay in. read more

Inn at the Opera - Hotels Near Me - San Francisco, California

The Inn at the Opera is beautiful! Lots of updates including our bathroom, the lobby, and stairwell is so pretty! Definitely a much older hotel and a smaller Ballerina Room, but it was just me and my daughter and we had a blast. Always the coffee maker, microwave and mini-fridge that make it perfect to order-in and store left-overs and reheat! Von, Christian, & Elizabeth who worked the front desk were so pleasant and helpful, housekeeping was happy to provide towels and room touch ups and also super friendly. I loved that everything was within walking distance from Hayes Valley, cute restaurants, and cafes. Parking is about 40bucks overnight and just a block away, but plenty of street parking if you're feeling lucky and not leaving anything in the car. Japantown is just a drive over as well. We had a good time and the room was small but fit well for the two of us! Can't wait to re-stay! read more

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Classic and Formal. A nice experience. Decors are excellent. Room is very nice. Elevator is very interesting. Front Desk and service team very helpful. No A/C and a bit hot when we were there. read more

Smallest room I've ever stayed in. Nice location but not worth it. No AC and you are located by a parking garage that makes a super loud sound every time a car enters or leaves. They also charged me $40 per day for parking in the garage when online and in person they told me $35 a day. Honestly I see why they don't have good reviews. Staff was friendly but I never had my room cleaned once and I was there a week! read more

Gorgeous interior and wonderful staff. Christian was very welcoming and provided great service and assistance when needed. The AC isn't the best in our room but having an open window takes care of that. Also, really good cookies at the front desk. read more

Mind you, this is a review from someone who's stayed here 30 plus years in a row. This will be the last one. This place began deteriorating before the pandemic and now it's in free fall. To be sure, the front desk people are wonderful, but management gives them nothing to work with. First, we tried to make a reservation through Wyndham. No one answers the phone and the website gives incorrect information. We reserved through Bookings.com which, according to the hotel, absolves them from all responsibility. Last year, we paid extra for housekeeping.EVERY SINGLE NIGHT we had to beg for towels, cleaning, etc. This year, we asked about housekeeping six different times. We got six different answers. We had to fight for towels and to get garbage picked up. We were told " housekeeing only makes the bed every four days." Not "change" the bed MAKE the bed." it's up to the housekeeper" we were told. HUH? We asked for a written statement of what housekeeping does but it doesn't exist. We've asked to speak to the housekeeping manager. Last year, she waved a hand in my face and yelled "I'm busy. I don't talk to guests." Apparently this year, there isn't one. Customer loyalty clearly doesn't matter nor do standards. We'll stay elsewhere after this trip. Note to Wyndham: DONT answer with a phone number or email you don't answer. I'm too old for that foolishness UPDATE: see the reply below. Not even an apology. read more

11/24/2018: The complimentary breakfast served this morning was remarkably disappointing . . . It's 8:45 AM-The breakfast buffet platters and bowls served on the table were almost empty; the restaurant opens for breakfast at 7:00 AM and stops serving breakfast at 10:00 AM. First, I began serving myself: Coffee, OJ-very little OJ was left in the glass pitcher, and iced H2O; afterwards, I noted from a distance from where I was sitting how empty the bowls and platters were on the buffet table . . . I approached the right side of the buffet table where this thoughtless woman began heaving the remaining strawberries and the other selections of fruit onto her plate: I began glaring at the woman so, she "thoughtfully" left me ONE strawberry! WTH!!!! As a result of this woman heaving the majority of the fruit onto her plate, I managed absconding a meager clump of red grapes, one cube of watermelon, one cube of pineapple, one cube of cantaloupe-that's all I could get (!!!!); I shifted to my left, grabbed a half of an "everything" bagel, a piece of smoked Canadian (medallion size) bacon-there were only three minuscule pieces of Canadian bacon left! I couldn't believe my eyes: I saw that thoughtless woman take at least, FIVE PIECES OF CANADIAN BACON PLACING ONTO HER PLATE-GRRRRRRR~WHY are you doing THAT, Woman, eh???? I began sighing, shaking my head, glaring at that woman heaving the remaining portions of buffet piled high onto her plate . . . leaving me a slice of American cheese, the four remaining slices of tomatoes left on the platter were water-logged~definitely passing on the tomatoes, and a meager dollop of cottage cheese because the yogurt bowl was empty, and a few remaining cupcakes were left from that woman's buffet spree so, I took a small, blueberry cupcake. EYE ROLL . . . Regardless, I gave a $3.00 gratuity for the male waiter who upon my request, I asked if, he would melt the cheese and Canadian bacon on the half bagel left from the buffet table I managed absconding from that woman grabbing the majority of the buffet, breakfast selection which he graciously complied. The melted American cheese with the Canadian bacon underneath was the highlight of my remarkably disappointing, the Inn At The Opera's breakfast~ho-hum. read more

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Post pandemic they did not reopen the restaurant but there are plenty of walkable options in the area. Rooms are pretty tiny (somewhat standard in San Fran) but very clean, the staff is friendly and they give snacks upon check in. And if your stay includes a Friday, they have complementary wine and cheese as well. Good value overall, highly recommend! read more

Stayed here recently with my wife while visiting San Francisco. The hotel was clean and well kept, the staff was friendly and helpful. The location is excellent and there are plenty of good places to eat and things to do within an easy walking distance. The building is older and like most in San Francisco lacks air conditioning, but this probably won't bother you. The bathroom was small but well updated and very adequate. I would stay here again. read more

Best service! Staffs are very friendly. We love the European style of the rooms and suites.

We stayed here last night via RCI points, and it was the most uncomfortable place for a pregnant woman. The heat is being pumped in the hotel when it is 67 outside. There is NO way to fix the temp in your room despite the knob saying it exists. A "suite" is not suitable enough to put a full-sized inflatable mattress on the floor for my toddler since there is zero space. I could have dealt with the small room if we were able to fix the temperature, but couldn't. It was the most uncomfortable night's sleep I have had in a very long time. If you are just a couple looking for a place to crash, then it's great. A family with a kid, or pregnant? Forget it. I was so disappointed. Good thing we didn't spend actual money on this place. read more

This is part of our timeshare network, so is a good deal for us. Not sure if you book it as a normal hotel if it's a good deal or not. The building is old. Tiny old-style elevator. Decor may be updated, but the building does have the feel of being almost a century old (which it is). Staff is friendly and helpful. Breakfast not as good as last time. I remember last time having a few more options. Somewhat disappointing. The room was comfortable. There is no view from any of the windows, they just allow light in. The location is reasonably convenient to dining, and not far from the civic center (where there is a BART station, buses, and an electric street car). We've never had issues getting around from here, though heading towards Chinatown you would have to walk through an area with lots of homeless and/or drugged-out people (the area is called "Tenderloin"). Just don't walk that direction, but instead get a bus or ride-share. Every other direction appears to be OK. The area around the Inn feels fine, nobody sleeping on the sidewalk, clean, safe. It's nice. This will continue to be our preferred accommodation when we visit San Francisco. read more

Checked in Sunday for a two night stay...checked out Sunday an hour later. Room was small with no heat and no air. They put an old space heater in the corner for you. Please see the pictures so you can understand what you are getting. I spent 30 minutes of that hour being hassled by staff about being a Shell Owner and going to a Timeshare update, etc. When I said no repeatedly and finally walked away, the girl had the nerve to tell me she was downstairs every day and would be checking back with me to try and get me to go throughout my whole stay! When I finally got to the room I got 4 calls from staff on the land line.... We checked out to stay somewhere we wouldn't be harassed. This location is close to the opera house but really nothing else and the parking is a nightmare; you wait for the valet forever. I have stayed here half a dozen times in the past and the hotel is ok as long as you won't be spending much time in it... Now that Shell is going under they have apparently unleashed their high pressure sales people to sick everyone who reserved a room. It's sad really. I will not be back. read more

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#550 Inn at the Opera is a nice, smaller hotel with very friendly, personable service. It is newly renovated (some floors are currently undergoing renovation) and features a popular restaurant (Plaj). Located behind City Hall and next to the Opera, the location of this hotel is ideal for anyone visiting the opera, ballet, or symphony. Located at Franklin and Fulton, it's a short walk from McAllister and Van Ness, which have major bus routes. It's also just a few minutes away (walking) from the Van Ness and Civic Center Muni/BART stations on Market, so it's really easy to get around from here. Pros: Small hotel (48 rooms) so staff remembers you Very friendly service (greeted every time we went in or out) Free wifi Computer in lobby for guests to access internet Kitchenette with fridge, microwave, coffeepot, dishes, silverware, and sink (great for having a drink or heating up leftovers) Free breakfast (varies slightly daily: cereal, yogurt, hard boiled eggs, muffins, breads, bagels, English muffins, cream cheese, jam, tomatoes, fruit, coffee, tea, oj, etc.) Otis Spunkmeyer cookies at 3pm and apples in the lobby Daily basic cleaning for timeshare owners (other timeshares may only offer a single midweek cleaning) Quick heater in room Duvets that get washed (no yucky reused comforters contaminating the bed) Makeup remover wipes/cloths in bathroom Windows that open (love that fresh air!) Street parking may be available, but use caution Cons: Wifi's weak signal makes it practically useless Only one small elevator (holds 4 people) Although they are renovating, there are some areas clearly needing repair (like the baseboards in our room, or the walls of the elevator) Parking is valet only Rooms are on the small side (but this is typical for an old SF property) Walls are on the thin side Overall, the pros greatly outweigh the cons. I would definitely stay here again. We stayed in one of the remodeled rooms (top floor-7th)and while it is small, it was enough room for two people to comfortably spend a week. One of the biggest perks of staying here is the free breakfast, which can really save money and start the day off right. And the best part of that? They have fresh blueberries and raspberries every morning. Breakfasts aren't always very vegan friendly, but this one was 100% vegetarian with a lot of vegan options. Seriously awesome. read more

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Great place to stay right in the city. Booked from AirBnb. Nice front desk. Cozy room. Like a sanctuary for the night.

The Inn at the Opera is a hidden gem at the amazing price of $125/night. It's in a great location within walking distance of public transportation, some good shopping, museums, courthouse and restaurants. The rooms were pretty spacious (compared to other hotels in the city) and had everything we needed: kitchenette, outlets and a wardrobe. We had two rooms for two nights (my spouse and I and my in-laws in the other room). It was neat to see the different layouts and views. Our room was bigger, but there was a temperature problem. It was musty so they kept the window open. The window made it too cold! Other than that, we were really pleased with our room. The hotel is pretty quiet (it's a time-share) and it's on a side street. Our local friends were able to get metered street parking out front pretty easily. One of our friends is a paralegal and often makes travel plans for attorneys. She commented that she'll have to keep this hotel in mind when her attorneys have trials at the nearby courthouse. The hotel staff were incredible. They were friendly and accommodating. There were freshly baked cookies every afternoon. There was tea and coffee throughout the day. We took advantage of the free breakfast every morning (I ate cottage cheese mixed with fresh tomatoes and a croissant on the side). read more

Inn at the Opera - Hotels Near Me - San Francisco, California

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I am calling for the second day in a row to sort out the issue below and the hotel is still not answering. "Due to heavy calling we cannot complete your call at this time." read more

Lovely boutique hotel, feels straight out of Paris. Was completely remodeled a few months ago, from the rose carpeting, to the floral wallpaper, to the marble and gold bathrooms. The mini kitchen was great for storing and reheating leftovers, and the large pitcher made it easy to bring up filtered water from the lobby. Very comfortable stay in the fun Hayes Valley neighborhood with delicious restaurants, great shopping and steps from the SF Ballet at the Opera House. Also easy and affordable Ubers to all the SF sites. read more

My wife and I stayed here recently with our two young grandsons while in SF. There were problems, and pros and cons with this place. The problems with this place is that they did not have the room we reserved (we are Wyndham Vacation Resorts owners and had reserved this place for a three day weekend for the four of us). The room they said we were *supposed* to have was not available and they tried to put us in a room that clearly would not have fit four people. Three at best, and that would be cramped. After pointing this out to them they actually gave us a second room, which we put our grandkids in. Problem solved. Another issue with this hotel is that be prepared to be around a lot of homeless people. On top of that, if you are walking here from the BART, be prepared to walk through a portion of the Tenderloin, which is like skid row and the WORST part of town. We witnessed people smoking crack and making drug deals, peeing in public, whores, and poop on the streets. On the other hand maybe this was a good lesson for our grandkids on what life can turn out to be if you're not careful, which especially poignant for them since their mom died of an OD. I kid you not. On the plus side, the smallish room was pretty nice, and the staff was very friendly and helpful aside from the faux pas of sticking us with a bad room at first. Also, there are lots of great restaurants within easy walking distance, and the San Francisco Opera, Ballet, and Symphony are a very short walk away. Anyway, if you can deal with the warts, this place is a-ok. read more

Made a reservation online, never received a confirmation email. Wanted to call to ask about parking, but their phone has been disconnected. Happily, I still had the confirmation tab open in my browser, so I had my confirmation number and could use their system to cancel my reservation (at least, hopefully--no confirmation email of the cancellation either). Save yourself the frustration--book elsewhere. read more

Not a bad hotel. I'm not sure the price because I staying here for work and I didn't choose the place so this is a total honest review. When I first walked in it was meh was giving very much trying to be fancy but not quite there yet. Check in was pretty smooth especially considering it was a check in after 11pm. My first impression of the room was awful which looking back, im just used to more upscale places smh, I need to humble myself but I'm an LA girly so yanno lol, to be honest it's a small room with the necessities. The bathroom was super nice and upgraded though. The room was very clean so was the whole establishment in general. The staff was above and beyond great. Von and Mary helped me out and they were the best ever. The rooms come with a microwave, mini fridge, coffee maker a sink, a tv that uses chrome cast which was amazing and there is a safe in the room. When you check in they give you such a cute little snack bag. I forgot my key in the safe in my room after 11pm and Von was so helpful and gave me new keys. The staff at this place was incredible they really hold it down. There is not complimentary breakfast here or balconies here. There is also not a designated smoking area and the rooms are no smoking. read more

Really great location for this cute hotel. We stayed her for three nights. The staff was super friendly and the room was clean and large. The only complaint is that the bed was too hard for my liking. Other than that we had a great time! read more

Whenever I stay in San Fran, I stay here. My timeshare makes it so easy to set reservations. Whenever I call to schedule a stay, it's always available. It's also in the perfect location just one street from City Hall. It's actually the view walking out the door. And every planned visit that we had during this visit, was just a very short walk away, so it felt like it was right in the middle of everything. The staff is also great and very friendly. They always greet you when you walk in & walk out, and wish you a nice outing. I love the little continental breakfast spread every morning until 10am. But the reason for the 4 stars is that there is no AC. There is heating though. And the rooms are homey: the 1 bedroom gives you all the space you need. The restroom is spacious & provided with all the extra toiletries included shampoo, conditioner, and mouthwash. There's also a mini fridge in the unit, a kitchen sink, coffee maker & microwave. I hope to set up another stay here again soon. read more

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They posted a response 4 months later on TripAdvisor to contact them once again at InnAtOpera@wyn.com.. when they never responded to my email sent there on Fri, Jun 21, 4:27 PM. What a joke. Seems like a tactic to act like they'll actually do something about it. read more

We've stayed here for a week as an exchange with our Interval International and this is our last night. It's a quaint, older building that seems to be kept up. Our room was very small with only one chair. You can stream your own Netflix, etc to the Chromecast, but that doesn't work while running a VPN. We weren't willing to turn it off, so we didn't utilize that feature. They had a welcome event with complimentary wine and appetizers on Friday night. It sounded like they do this every Friday evening. Housekeeping leaves a note on a pad each day asking if you need any maintenance or have requests. The linens were changed every day, but I am annoyed that I asked to have 3 bath towels instead of two. Every day (except the day that I wrote the request) I had to go down to the front desk to get my third towel. If you want ice, you can take your bucket down to the desk or call down to ask for some to be brought to your room, as they access it from a back room not open to guests. A big shout-out to Cesar at the front desk, who was personable and friendly. In fact, everyone at the front desk was friendly and helpful. Our major complaint was the noise level from the office directly below our room. If you are in Room 21, you will not need an alarm clock, because the office staff will wake you up. Likewise, they will keep you awake at night as well, so bring your earplugs. I kid you not, it sounds like they are in the next room with the door open. I needed to make a conference, so my husband went down to ask them to be a little more quiet. The response he got was, "Well, they are in a meeting too." Apparently, the guests don't come first here. Even after our request, one guy was singing...in their meeting...LOUDLY! If we were as loud as they were, they would most likely knock on the door to tell us to tone it down. read more

The website shows a bar/restaurant- there is none. Very nice staff but lacking any services- no housekeeping- wash your own towels or pay $5.00 for clean ones- any trash hangs around in your room. Need coffee refills- need to get at front desk. Close to symphony and good restaurants around the corner. read more

We booked this room via booking.com. The described room "Queen Studio" was not the room pictured as per web page. BEWARE OF THIS ESTABLISHMENT!! THIS IS BOGUS!! read more

BEWARE! If you are thinking of buying into a timeshare at Inn at the Opera, please think twice. Once they have you they disappear out of the picture leaving you holding the bag. We owned a week at the Inn at the Opera for many years. We are getting on in age and do not travel much anymore so we decided to deed it back to Shell Vacations (now also known as Wyndham Vacation Resorts). The transaction was completed in March 2020. When we received the annual property tax bill from the City of San Francisco, we sent it to Wyndham/Shell to accepted ownership of the property. Apparently, they ignored it. Now we receive a penalty notice for not paying. When I called Wyndham/Shell, I just get the runaround. They cannot tell me what they did once they took our property back. They have no proof that they sent it to the title company to transfer the title. It's been a nightmare and we're in a bind. If we don't pay the property tax bill, they will not only penalize us, but they will eventually place a lien. Shell/Wyndham sells timeshares at the Inn at the Opera. Timeshares are very seductive but please learn from our mistake and know that Shell/Wyndham is a huge rip off. read more

Small European style hotel off the hip (foodie and shopping haven of the) Hayes Valley neighborhood and directly next to City Hall... the Ballet ... and Davies Symphony hall . There are a few different room types ranging from small to large. If you have done any travel outside the USA this is a typical and standard/lovely hotel ( think pensione ). The one thing that is NOT small about this location is the service provided by the staff. They are connected, communicative , concerned for your comfort and treated us like family during our stay... I wish I knew all their names but Tashi, Brenda, Vandy, Tsering and of course the amazing Mary (!!!) were what any manager could hope for in representing a property. It may not be a place for a large family but if you are a couple looking for a romantic musical night or a week in the city of San Francisco "The Inn at the Opera" gets my recommendation. read more

Let's keep this simple: 1.Crappy service 2.Over priced rooms 3.room service sucked 4.don't trust them with your car Their staff needs to take responsibility if they cause damage on a car. read more

Inn at the Opera - Checked in car on a Friday night, got it back on Sunday with atleast $300 worth of damages. Take responsibility Opera. - Hotels Near Me - San Francisco, California

Overall, we very much enjoyed our stay at the Inn at the Opera, and we'd definitely stay here again. Location-wise, it was perfect. Right by city hall, within walking distance of the BGCA (which is where we were seeing some shows and the reason for our visit), and within walking distance of all public transit. The hotel itself is small and very historic. It's not big, but it is really nice. I love the elevator, which had a max capacity of 4 and was more like a closet. It was even behind a normal door on each floor. In general, the staff was super great. Since the hotel is so small, they really get to know you. They all recognize you on sight and do just about anything they can to help you. There are also lovely little touches, like fresh-baked cookies available in the lobby every day at 3. Room-wise, they are small. Hey, it's a historic hotel! Deal. But despite the small room, we had a microwave, mini fridge, armoire with a few drawers (no closet), small table with two chairs, etc. I felt like they tried their hardest to make the rooms as comfortable as possible given the space restraints of the room. Bathroom wasn't huge but wasn't too tiny. There wasn't a very large area to put your toiletries (there were some small glass shelves mounted on the wall). Shower water pressure and temperature were good. I absolutely adored that you could actually open the windows at night, and we never had to use the in-room thermostat. There was a little coffee maker and an actual set of dishes, glassware and mugs. Nice touch. The free continental breakfast was better than most hotel continental breakfasts. It generally consisted of bagels, pastries, a fruit selection, yogurt, cottage cheese and cereal. A bit carb heavy. I love carbs, so that's OK, though. Coffee, juice. To go cups. Pretty fine really. We did have two minor complaints: -There was mold on the grout in our bathroom. I did feel like it was cleaned, but the bathroom just needed a re-grouting. -There was no full-length mirror in the room... you had to go down to the lobby if you wanted to look in one. Also we had one major complaint: We arrived due to an early flight around 11 a.m. Checkin isn't till 3. We called and asked about an early checkin and were told they couldn't promise us one. When we arrived, we were told they could hold our bags but that our room was not ready. They could not give us an estimate of when it would be clean, but they would call us when it was ready. We left our bags. We never received a call. And we finally just went back after 3 and checked in at the normal time. If they were going to not let us check in early, it would have been better to tell us so to begin with. And, if they really just do not offer early checkin, they should not pretend that they do. If that's the case, I would encourage them to reevaluate how they handle this request. It's fairly common and (in my opinion) not unreasonable at all for a guest to request and receive an early checkin. But overall, we had a lovely time and found this hotel met our needs in a very satisfactory way. We would definitely stay again. read more

Pros: good location, nice complimentary breakfast, free WiFi, free cookies, free apples, friendly service and overall good bang for your buck. Cons: Thin walls, clean sheets every 7 days (ahhhh), can be a noisy location. I stayed here just as the Giants won the world series so it may have been an off time for crowds and noise level but overall a good deal. Also the rooms could definitely use some TLC as there were scuff marks and dings on the walls and bathrooms etc. read more

I booked a last minute trip to San Francisco this weekend and decided to try Hotwire.com for a good deal on a room. What I got was a GREAT deal on a FANTASTIC room at the Inn at the Opera. Then I Yelped it for results as you never know exactly what you're going to get when you do a Hotwire booking . I trust the reviews on this site over those of the booking site any day. Larry, Ed to the M and Gourmet were right on target with thier ratings - the Inn at the Opera pretty much rocks. Easy to find (for someone with limited knowledge of San Francisco) the Inn is located in a nice safe, very clean area. You can even avoid the overnight parking fee if the Parking Karmaforce is with you and you happen to score one of the street parking slots. It's located within steps of the stunning Opera house (I'm not even a fan of Opera - but the building is an architectural glory). The Inn itself is beautifully appointed, the staff was exceptionally prompt, curteous & very sincere. One of the things I appreciated most was the fact that they didn't look down their noses at me for being a "Pre Pay" and showing up in hoodie and baseball cap direct from my tow-in surf session (as some staffers at other properties have when I've stayed in the Nob Hill section of SF). My room, though small, was very well appointed and comfy. In fact, I slept too well, I snoozed right through the free breakfast on Sunday (I should have asked what sort of mattress' they use as my bed was heavenly ) About the only suggestion I could make for the room was some sort of bed tray for working on my laptop as there was no desk space. But the wireless worked well, there was a mini fridg, microwave, coffee maker, a plush terry robe, lots of hot water (love my super long hot showers) and plenty of fresh white towels. This property would make for a sweet romantic weekend getaway, a nice place to stay on business, or, as in my case, a great place to call home when mixing business with pleasure - not sure how well it would work for families though due to space constrictions. I will definitely be booking back at the Inn at the Opera for my future stays - even if I can't score the 50% discount by booking online through Hotwire (59 bucks per night - down from $120.00+) . read more

This is our fourth time staying here. The first time we stayed in a studio and it was super tiny. The only advantage of it was that it had windows to the street. All other units have windows to an alley, looking at another building. We learned that we need to book the 1 bedroom deluxe as it has two bathrooms and a separate dining room and living room area. So, we stayed in this unit several times now. I don't mind not having a view; the size of the unit totally makes up for it. The staff is always super nice, helpful and accommodating. The rooms will soon need an update, but they're always very clean. We don't use the kitchenette here a lot, because they offer free complimentary breakfast. (Since it's a kitchenette, it does not have a stove.) However, their free breakfast is better than most complimentary breakfasts you can find anywhere. It varies from day to day, but one day you find hard boiled eggs and the other day you find ham and cheese selection. They always have cereals, granola, fruit bowl, fresh bananas, all sorts of pastries, onion bagel with cream cheese and tons of condiments (even peanut butter). On Sundays, they even have pancakes. So, no matter what, take advantage of the complimentary breakfast! The hotel also hosts one of the better restaurants in town, Plaj, so you don't even need to go out. Recently, the neighborhood got gentrified and now there are quite a few decent restaurants in walking distance (Robin, August (1) Five, Barcino, Monsieur Benjamin, Jardiniere), so you still wouldn't need to get your car out of valet. It's a huge plus! You are right behind the Opera, the Symphony Hall, the City Hall and the Ballet Institute, so you're definitely in good company. :-) The only reason I'm not giving it 5 stars is because it is not a 5-star hotel. The rooms and bathrooms will need to be updated/remodeled a bit, but we're happy here. It hardly ever gets too hot in SF (it's July and we asked for another heater) so not having an AC was never an issue with us. Our bedroom does have a ceiling fan though. If anything, we needed a heater. Unfortunately, the old wall heaters are not functioning anymore, so they do put a revolving space heater in the unit. Since we have two separate rooms where we sleep, we asked for another one and they were more than happy to give us another one. The bathrooms do have a heater lamp in the ceiling, so you can always heat up the bathrooms with that. I see that some people are complaining about the AC and heater situation. Well, we did not have any problem with it, so that's why I'm not deducting more points for that. :-) We always have a 4-star experience here. read more