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San Francisco, CA

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Inn at the Opera

3.4 (139 reviews)
Open • Open 24 hours
Updated over 3 months ago

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Outside
Theresa P.

Located less than 0.5mile from SF City Hall, this cute boutique hotel is upscale and sophisticated. The foyer is expertly decorated in royal blue, gold and deep green hues with a shimmering chandelier as the room's center piece. Check-in was a breeze and service was polite and friendly. Complimentary macarons and cookies are offered in the afternoon and fresh coffee, hot cocoa and teas 24/7. Rooms are located on 7 floors and can be accessed with the elevator or stairs. Our room was tiny which can only fit a queen size bed with no additional seating area. Room amenities include a mini fridge, microwave, toaster, dinnerware and glassware. Street parking can be difficult but there is a parking garage around the corner within walking distance. Definitely would stay here again and am highly recommending for anyone looking for a classy place to stay in SF!

Lobby
Shanelle S.

Quaint inn in Civic Center. Stayed here for a long weekend with my boyfriend while we were in town for a wedding, and it was a comfortable stay. We weren't able to check in early but they were able to store our bags securely. The room was cozy and they have a TV that you can connect to your phone. They gave us macarons as a little snack on Friday afternoon and they have hot water/teas in the lobby. WiFi is free and it's a fairly short walk to the BART station. The employees were all very nice and the entrance is secured by keycard at night for security. Overall, it's a good place to stay for a reasonable price.

Robert G.

This is a beautiful little boutique hotel with under 60 rooms from what I remember. It's located in the heart of the opera district and right across from city hall, the opera house, and orchestra hall. There's tons of restaurants and bars around the area and easy access to any part of the city being near the main streets with busses that run across town. It's also super safe and never felt unsure walking around here late night. As for the hotel, the elevator is small, but it's super old and cool. The rooms are relatively small but not bad considering this is a very old hotel. They are laid out very efficiently and the windows provide a nice breeze with a ceiling fan that keeps you cool. The front desk service and housekeeping were very good. They even have coffee and a ton of different types of tea bags in the lobby 24 hours a day. For the price, this place is a real great spot to stay in.

Purified water on the first floor.
Aga O.

The Inn at the Opera is beautiful! Lots of updates including our bathroom, the lobby, and stairwell is so pretty! Definitely a much older hotel and a smaller Ballerina Room, but it was just me and my daughter and we had a blast. Always the coffee maker, microwave and mini-fridge that make it perfect to order-in and store left-overs and reheat! Von, Christian, & Elizabeth who worked the front desk were so pleasant and helpful, housekeeping was happy to provide towels and room touch ups and also super friendly. I loved that everything was within walking distance from Hayes Valley, cute restaurants, and cafes. Parking is about 40bucks overnight and just a block away, but plenty of street parking if you're feeling lucky and not leaving anything in the car. Japantown is just a drive over as well. We had a good time and the room was small but fit well for the two of us! Can't wait to re-stay!

11/23/2018:  Inn At The Opera Hotel Suite.
Shirley M. F.

11/24/2018: The complimentary breakfast served this morning was remarkably disappointing . . . It's 8:45 AM-The breakfast buffet platters and bowls served on the table were almost empty; the restaurant opens for breakfast at 7:00 AM and stops serving breakfast at 10:00 AM. First, I began serving myself: Coffee, OJ-very little OJ was left in the glass pitcher, and iced H2O; afterwards, I noted from a distance from where I was sitting how empty the bowls and platters were on the buffet table . . . I approached the right side of the buffet table where this thoughtless woman began heaving the remaining strawberries and the other selections of fruit onto her plate: I began glaring at the woman so, she "thoughtfully" left me ONE strawberry! WTH!!!! As a result of this woman heaving the majority of the fruit onto her plate, I managed absconding a meager clump of red grapes, one cube of watermelon, one cube of pineapple, one cube of cantaloupe-that's all I could get (!!!!); I shifted to my left, grabbed a half of an "everything" bagel, a piece of smoked Canadian (medallion size) bacon-there were only three minuscule pieces of Canadian bacon left! I couldn't believe my eyes: I saw that thoughtless woman take at least, FIVE PIECES OF CANADIAN BACON PLACING ONTO HER PLATE-GRRRRRRR~WHY are you doing THAT, Woman, eh???? I began sighing, shaking my head, glaring at that woman heaving the remaining portions of buffet piled high onto her plate . . . leaving me a slice of American cheese, the four remaining slices of tomatoes left on the platter were water-logged~definitely passing on the tomatoes, and a meager dollop of cottage cheese because the yogurt bowl was empty, and a few remaining cupcakes were left from that woman's buffet spree so, I took a small, blueberry cupcake. EYE ROLL . . . Regardless, I gave a $3.00 gratuity for the male waiter who upon my request, I asked if, he would melt the cheese and Canadian bacon on the half bagel left from the buffet table I managed absconding from that woman grabbing the majority of the buffet, breakfast selection which he graciously complied. The melted American cheese with the Canadian bacon underneath was the highlight of my remarkably disappointing, the Inn At The Opera's breakfast~ho-hum.

Dale S.

Checked in Sunday for a two night stay...checked out Sunday an hour later. Room was small with no heat and no air. They put an old space heater in the corner for you. Please see the pictures so you can understand what you are getting. I spent 30 minutes of that hour being hassled by staff about being a Shell Owner and going to a Timeshare update, etc. When I said no repeatedly and finally walked away, the girl had the nerve to tell me she was downstairs every day and would be checking back with me to try and get me to go throughout my whole stay! When I finally got to the room I got 4 calls from staff on the land line.... We checked out to stay somewhere we wouldn't be harassed. This location is close to the opera house but really nothing else and the parking is a nightmare; you wait for the valet forever. I have stayed here half a dozen times in the past and the hotel is ok as long as you won't be spending much time in it... Now that Shell is going under they have apparently unleashed their high pressure sales people to sick everyone who reserved a room. It's sad really. I will not be back.

Andrea V.

#550 Inn at the Opera is a nice, smaller hotel with very friendly, personable service. It is newly renovated (some floors are currently undergoing renovation) and features a popular restaurant (Plaj). Located behind City Hall and next to the Opera, the location of this hotel is ideal for anyone visiting the opera, ballet, or symphony. Located at Franklin and Fulton, it's a short walk from McAllister and Van Ness, which have major bus routes. It's also just a few minutes away (walking) from the Van Ness and Civic Center Muni/BART stations on Market, so it's really easy to get around from here. Pros: Small hotel (48 rooms) so staff remembers you Very friendly service (greeted every time we went in or out) Free wifi Computer in lobby for guests to access internet Kitchenette with fridge, microwave, coffeepot, dishes, silverware, and sink (great for having a drink or heating up leftovers) Free breakfast (varies slightly daily: cereal, yogurt, hard boiled eggs, muffins, breads, bagels, English muffins, cream cheese, jam, tomatoes, fruit, coffee, tea, oj, etc.) Otis Spunkmeyer cookies at 3pm and apples in the lobby Daily basic cleaning for timeshare owners (other timeshares may only offer a single midweek cleaning) Quick heater in room Duvets that get washed (no yucky reused comforters contaminating the bed) Makeup remover wipes/cloths in bathroom Windows that open (love that fresh air!) Street parking may be available, but use caution Cons: Wifi's weak signal makes it practically useless Only one small elevator (holds 4 people) Although they are renovating, there are some areas clearly needing repair (like the baseboards in our room, or the walls of the elevator) Parking is valet only Rooms are on the small side (but this is typical for an old SF property) Walls are on the thin side Overall, the pros greatly outweigh the cons. I would definitely stay here again. We stayed in one of the remodeled rooms (top floor-7th)and while it is small, it was enough room for two people to comfortably spend a week. One of the biggest perks of staying here is the free breakfast, which can really save money and start the day off right. And the best part of that? They have fresh blueberries and raspberries every morning. Breakfasts aren't always very vegan friendly, but this one was 100% vegetarian with a lot of vegan options. Seriously awesome.

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3 months ago

Our weekend stay was excellent everyone was so nice. I will definitely staff her again.

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11 months ago

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9 years ago

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2 years ago

Best service! Staffs are very friendly. We love the European style of the rooms and suites.

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4 years ago

Great place to stay right in the city. Booked from AirBnb. Nice front desk. Cozy room. Like a sanctuary for the night.

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Page 1 of 4

Ask the Community - Inn at the Opera

Review Highlights - Inn at the Opera

“I recently stayed at Inn At The Opera for attending a performance at Davies Symphony Hall.”

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$$$

Union Square, Lower Nob Hill

For those used to staying at JW Marriotts or similar level of luxury or higher, this property will…read morelikely feel underwhelming to you. Those that a hotel of this level is an infrequent splurge, or stay here with tempered expectations, may find it satisfying depending on the rate/perks you got. We paid a little over $300 a night including all fees/taxes but as AMEX Platinum members got extra credit and perks so our total credits/perks were worth about $300 total for the two nights including an $80/day breakfast credit. So it was about like staying for $150/night with no credits/perks. Given location/amenities, I think up to around $200/night would be a fair discount rate (as of Summer 2026) Location: is good for tourists and the area in general feels safe and clean as the city has cleaned this area up a bit from previous years. Parking: $94 a day for valet (no self park.) Yep, welcome to Downtown San Francisco. You could valet park in the small garage across the street for $32 but no in/out privileges. Lobby/Check-in: It's an atrium style hotel with lobby on the 3rd floor. Check-in was easy. Lobby is nice with a bar and lots of seating with a whole other seating area to the side and behind the bar. They have their climate control too cold though in the Lobby. Dining: There's only one restaurant at lobby level with just a view of the building next door. Prices are very high but short of outrageous considering you are in a JW in the middle of San Francisco. We thought it would be hard for 2 people to use the $80 credit for breakfast. Not so when average breakfast entrees are in the $33-$38 range. We also ate dinner in the restaurant. The food for both breakfast and dinner was excellent. Not Michelin Star level of course, and overpriced, but actually pretty quite good for a hotel restaurant. Note there is a setup for a Buffet Breakfast (were told it is $52/person when open) but they didn't run it on Saturday or Sunday so there was a bit of a wait to get a seat in the restaurant for breakfast. Rooms: Rooms are decent size and well-furnished in good condition but although they don't feel outdated, they feel a little 'tired around the edges' so to speak. If you want that freshly renovated feel, you won't get it here. Bathroom size is going to vary as our large corner room with a sitting area with table had a very small bathroom and our neighbors had a smaller room but with a decent size bathroom. Street noise was minimal on the 12th floor but if you are sensitive to the noise, I wouldn't go any lower than floor 10. Views will vary but likely will be of the side of another building through what I call 'prison windows' which is a smaller than average window opening inset within a concrete looking surround. Bed was comfortable, mattress was good but felt slightly stiff/tired as though it was probably getting near then end of its lifespan but still quite comfortable. Linens very good. So overall good beds but nothing to write home about. I had read the reviews and although I typically stay in this level of a hotel I had tempered my expectations and so the stay was satisfying and served its purpose with no unpleasant surprises. If you want to be less prone to having an overcharged feeling: a) Use valet across the street or SpotHero app to find cheaper in/out parking nearby (if you have a car) and b) don't bother eating/drinking in the hotel -- go elsewhere to non-hotel restaurants to eat and drink.

To all Marriott members from Silver, Gold, Platinum, Titanium, etc…read more Do not stay at this Marriott, find another one, for the following reasons. - They do not have a concierge - They do not have a pool - They will charge full price for breakfast, I paid $240.00 for breakfast (please see attached) These are all facts, I am also a "Lifetime Titanium" Member, And they treated me like crap. I asked for reimbursement regarding my breakfast. They refused. Obviously, I love Marriotts, stay away from this place!!! When they respond, revert to my invoice and remember I'm a "Lifetime Titanium" member. Arnie

Inn at the Opera - hotels - Updated November 2026

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