I give this one star based on customer service and first impression of what to expect based on the employees. First, when we drove up it does look well maintained, especially for being an older place. This hotel is a little ways outside of town, it's a little north yet of the casino so you do have a little jaunt into town. Went into the lobby/check-in area to see if they had vacancy and what price range. I was a little leery walking in as when I drove up to the office you could see two guys at a table drinking beer so I thought maybe I was going into the bar and had the wrong area. Nope.. it's the office. Ok, small town not thinking anything of it even though they are sitting 5 feet from the check in desk. A young, girl comes to the counter and I had a flash-back to the 70's. She's wearing the satin shorts we wore back then that have the piping and the little rounded edge with the slit on the sides and a tank top. She was very nice and friendly though. I asked a question she couldn't answer and she looked over my shoulder and said, Jerry... and asked the question. So, the manager is one of the guys drinking beer across from the check in desk. I'm fun, I'm a partier - but seriously - in a business that's not a bar! He just so happened to look like hell and not at all like he was a manager running a business. I'm not saying he has to be in a suit and tie but if you could have seen what I saw... try a nice pair of jeans, a nice shirt (not a t-shirt you would paint your house in) and definitely, go to another area of the hotel or outside on the patio to chum it up and drink. Maybe once people got settled they may join you out there but it's just plain inappropriate how he handled it and especially being a national brand hotel - not a small mom/pop. We never stayed there because their price was way to high for who they are and where they are located. read more