One of the best hotel experiences I have had in a long long time. The concierge system is top…read morenotch, the staff was incredible and the room was to die for... medium price bargain in the heart of Anapolis.

Charming, unique, quiet spot just off the main streets. Friendly service and welcoming overall.read more

We loved this hotel and are so glad we stayed there.... The decorations were cool and even fun for…read moreour teenage kids who would rather look at their phones. We checked out different areas of the hotel and got us excited to walk around and explore outside and the local area. My sister-in-law was in from South Africa and she enjoyed it too. They were very comfortable rooms and we were happy with service and enjoyed breakfast at the restaurant downstairs. We would stay here again!

Nicely decorated room with Navy special touches such as a goat lamp and nautical colors and…read morefurniture. TV didnt work connecting to the antennae or cable. Very comfortable. Restaurant was good minus the walking cockroach during dinner, burnt pretzels and out of salmon issues. Manager happily picked up tab (we didnt ask) and gave us additional credit. Breakfast was excellent. Service was awesome; very friendly people. Gym was nice. Great location!

This hotel is starting to very much show its age. While the location is terrific, that doesn't…read morechange that the beds are old, floors are creaky and it's certainly not worth the sticker price anymore. This may have been Annapolis' flagship hotel in the past but those days are gone

My husband and I stayed at the Annapolis Waterfront Hotel for two nights, September 18-20, for a…read morefamily wedding. We booked the room months in advance and were looking forward to the stay. Unfortunately, this was one of our more disappointing Marriott experiences. We arrived Friday afternoon and immediately noticed several problems with the room. Part of the ceiling drywall paper was hanging down, the material around the light fixture was coming off, and there was hair and residue in several places on the bathroom wall looked as if the person cleaning used the rag from cleaning the shower then the floor. It wasn't the condition we expected from a hotel at this price point. Saturday morning, the toilet wouldn't flush. We reported it to the front desk, someone came up with a plunger, and we were told it was working. Unfortunately, the same problem happened 3 more times during our stay. Then Sunday morning, while we were getting ready to leave, the bathroom sink started filling with water instead of draining properly the floor in the room sounded hollow when you walked on it. We also had an issue with the breakfast benefit. We are Marriott Titanium Elite members, and at check-in we were told we could choose the breakfast benefit or points. I specifically asked whether we needed a voucher and was told no, that the breakfast would be taken off when we checked out. At other Marriott properties, the breakfast benefit has always been clearly explained, whether it's a specific dollar amount or a voucher. When we received our final bill, we found that it was a set amount each morning had been credited, leaving additional breakfast charges. Had we been told there was a limit, we would have understood and ordering differently. I also have concerns about the room rate. When I booked through the Marriott app, the total displayed for the two nights w/tax and fees was just over $1,400. The final room charges were considerably higher, and I am currently trying to understand why. Unfortunately, once the stay was completed, I could no longer go back into the app to see the original rate I had booked. I had also attached two room-upgrade awards to the reservation, but was notified before arrival that the upgrades could not be honored. I understand upgrades are subject to availability, so that by itself wasn't a issue we loose them often. However, combined with everything else that happened, it added to the disappointment. At checkout, I explained everything to the front desk. The employee helping me was very nice and actually said she couldn't believe how many problems we had experienced with the room. She spoke with her manager and initially offered 25,000 Marriott points. I explained that wouldn't even provide a free night at this hotel, so she increased it to 35,000 points. I accepted, assuming that she knew what a night at this property required. Once I got home and checked the Marriott app, I found that a weekend night at this hotel was costing more than 75,000 points. I want to be clear that the hotel is very nice other employees have been great beds were comfortable and the front-desk employee who helped us at checkout was very pleasant and I thought she was doing what she could to give us a free night and find out its not even close. My frustration is with the overall stay and the way the problems and charges were handled. We have stayed at many Marriott properties and generally have very good experiences. Unfortunately, this stay was quite different. Between the condition of the room, repeated plumbing problems, the confusion over breakfast, and the unexpected difference in the final room charges, this was simply not the experience we expected from the Annapolis Waterfront Hotel. I hope management takes these issues seriously and uses them as an opportunity to improve the experience for future guests.

This is a truly beautiful Westin from the lobby to the rooms - great for a romantic getaway or a…read morewedding. Hotel is modern, luxurious looking. .75 miles to downtown, waterfront Annapolis. 2 hours, 15 minutes to Ocean City, MD. Room: Spacious with a little couch. Refrigerator and coffeemaker with Starbucks coffee filter packs. Microwave near the ice machine. Luxurious White tea smelling bath products which reminded me of the Bulgari bath products we used to get in Celebrity suites. I took the soap which lasted me a week and still looks good - non-drying. One bottle of complementary water. Amenities: - Indoor pool and hot tub (felt hot). Nice gym - Stunning circular bar and fireplace. Drinks were pricy. - Shuttle to downtown can be picked up outside the hotel and to the right. Runs every 20 minutes on the hour. - Restaurants on-site but we went across the street to Carpaccio Tuscan Kitchen & Wine Bar which was fantastic - make reservations. Things to Note: - City garage for parking and you will need to pay by scanning the QR code with your phone to start the timer for your car (remember your license number). It took several tries to connect to the website and get it to work. When you leave, you just drive out and it recognizes your car. - Our room had a connecting door. I could hear the parents and child's talking while I were in the bathroom. This is a beautiful, comfortable hotel, and I would stay here again to visit Annapolis or on my way to Ocean City.

Amazing experience and customer service. After a very hectic day of another hotel cancelling our…read morereservation with no notice, they were able to accommodate us. The rooms are beautiful as well as the hotel in general. Special shout out to Selena at the front desk for taking care of us and making our terrible day better. She was amazing!

This place really need to invest in some sound insulation for their rooms. The walls are apparently…read morepaper thin because you can hear everything that's going on around you. We paid a very reasonable price for our room here so I don't want to complain too much. The location is fantastic, staff are friendly, room was clean. Sheets on the bed felt cheap but again, you get what you pay for. When we arrived though we could very clearly hear a couple in a nearby room in the throes of passion. That was good for a chuckle, but around 2 in the morning someone started pounding on a nearby room door (drunk I guess?) and the noise was really annoying while trying to sleep. Please spend a bit of money to make this hotel a bit less noisy. If that issue were fixed it would be fine for its purpose.

DO NOT STAY HERE.. as someone who's stayed at hotels all over the world this was one of the worst…read morehotels I've ever stayed at. We stayed the 24th-25th of July.. We completed the Pre-Check in on the Hilton App (Gold Member) it allows us to select rooms and run your credit card thru. Then sends a digital key.. we hand selected 2 rooms. What went wrong: We arrived and the front desk clerk seemed bothered that we approached him. Told him I completed the digital check in and wanted a physical key for the second room (my father's 80, and wanted a physical key) he asked me for ID.. then asked for the credit card.. no problem. Then he asked me to swipe my credit card, which I informed him. I've already done the check in, just needed a key. He said I have to swipe the card.. I obliged.. he does the same for the second room. This whole time im challenging him bc this doesn't sound right. During this time, I notice 4 charges for the room come thru on my banks digital app.. weird but he insisted nothing to worry about they will drop off.. As a gold member you usually get a credit for the gift shop or credit towards breakfast.. nothing was said or no sort of welcome to the hotel.. just awful customer service Now the fun part, I get to my room. And I pull up my Hilton app.. I notice a TOTAL OF 4 rooms checked in... when I only booked two.. I call the front desk.. this doesn't seem right.. I also notice 4x the amount of money for room charged to my card.. over 1300 taken out of my account.. didn't seem right I go downstairs, composed but frustrated.. he explains that HE MADE A MISTAKE and will fix it.. keep in mind the 2 rooms I never got.. then he asked if I knew another guest with my same last name. Which I said I do not.. This made me worried and stressed during my stay due to him checking in extra rooms under my name.. Again, someone who travels for work and stays at hotels all over.. this was one of the worst customer experiences..from the unwelcome check in, to the over charges to asking me if I knew someone else staying there.. nobody ever called to apologize or said sorry. The only thing the front desk agent did was have the charges reversed quickly.. If you are staying in Annapolis spend a few more dollars and go elsewhere..

I've stayed at the Governor Calvert House four times in the last two years. The location can't be…read morebeat for proximity to downtown Annapolis and the Naval Academy. The historic aspects of the Inn are outstanding. The cleanliness is on point. Until my last visit, I would have sworn I'd stay there every opportunity I had. The only consistent complaint I have in all four visits was the AC either stopped working completely (requiring multiple engineer visits but the plus was complimentary wine) or was near broken and not cooling predictably. Other than that, this place was like my dream home away from home. However, there has been a significant drop in service by the front desk and reservation staff starting in fall of 2025 which has accelerated in spring of 2026. Over a four night stay in May, three mornings there was either no sugar, cream or coffee available during reasonable coffee times (7:30am) and I had to go to the desk to request restock. Also, someone reported to the front desk that a large roach was in the men's lobby restroom sink...the women at the front desk (also day shift) laughed and said they weren't dealing with it. These same employees made fun of some visitors who accidentally came to the wrong business by mimicking them after they left. I've received a few emails promoting an incentive for a return visit, but it has "?errors" all over it even when I open in different browsers. When I call about what it entails, I am told they don't know. And that's if I can get them to answer the phone. I've tried emailing and have received no reply after more than a week. Regretfully, I've booked another Inn for my next visit...I truly enjoyed most of my stays at the Governor Calvert House, but I don't like the direction its service has headed and it's too much money to spend for poor service. THIS DOESN'T APPLY TO HOUSEKEEPING OR THE NIGHT SHIFT EMPLOYEES-they continued to be outstanding.

The location is awesome, walkable to everything nearby which is hard to beat. The woman at the…read morefront desk seemed a bit confused on the check in process both in a call before arriving and once arrived, which was a bit frustrating. The room was mostly clean. However, the windowsills and shades are caked in dust. A bit disappointing especially since we stayed in the pure wellness room which is supposed to be allergen friendly and with an air purification system. The furniture with outlets basically all do not work, making it harder to find places to charge anything. The window by the bathroom is broken and was taped back together with painters tape. The bathroom wallpaper was coming off the walls and the shower curtain was falling out of the wall. We tried to twist it back up in place but the wallpaper and wall where it is screwed in appears pulled away from the wall and needs more serious repair. Lastly, $50 per day for valet when there are basically no other parking options is pretty steep and they don't openly share the cost upon check in... just beware of the cost in case you want to make alternate arrangements! If they took a little more care to clean less trafficked areas and ensure things are repaired and in working condition prior to guests staying in the room, this would be a really awesome place to stay.

Go here for a clean comfortable convenient stay if you are in the area…read more ***Special shout out to Leslie at the front desk who was SOOOOO kind to go out and close the hood of my car which was accidentally opened while I was over one hour away! Thank you Leslie for going above and beyond! You were gone by the time I got back to the room and I had wanted to personally tell you how much I appreciated your willingness to help out a customer and step out into the brutal cold to do that! Sometimes the little things are the big things! And while I love the Marriott brand it's employees like you Leslie that go above and beyond that keep me loyal to the brand. Keep up the good work! My room was 434 and had a nice modern mirror with back lighting which was perfect for applying makeup. There was plenty of natural light and artificial light options. The shower was clean but the water pressure was just a tad lower than I would have liked. They do provide the ability to change the pressure on the shower head so that helped with rinsing out the shampoo and conditioner. This was probably one of the cleanest bed spreads from a hotel. The place was co-designed by West Elm and is clean and has all the amenities you need. There was free breakfast I didn't take advantage of as it ended too early! They also accommodated a request for a later checkout and had an electric charging station available. Super convenient and reasonably priced and employees like Leslie!

Great service by Leslie. Also Sonia came from housekeeping…read moreto help with a laundry problem. I definitely will use this hotel again

We were in Annapolis for the weekend for a wedding. The rate we got was $109 which seems reasonable…read morefor downtown Annapolis. We had a room on the backside that looked over rooftops to Main St. The room was on the smaller side but not bad. The bathroom was very narrow but functional. It would have been nice if there was one more mirror in the room besides the one over the sink in the bathroom. The bed was very comfortable. Amazing location. Walking distance to everything in historic Annapolis. Just a few steps off Main St. with all its shops and restaurants. Easy walks also to the Naval Academy and the Annapolis Yacht Club and Ego Alley (the inlet where the boats come in to show off). Despite being so close to the action, it is very quiet because State Circle is so narrow that there isn't that much traffic. It is part of Historic Inns of Annapolis which has 3 old inns (of which Robert Johnson is one). You check in at the Governor Calvert House which is on the other side of State Circle which is mildly inconvenient but not bad. You can do valet parking for $20 a day. They also tell you about a parking garage which is free on the weekends and about 4 blocks away. So we dropped our bags at the room and I parked at the garage, saved $40 and had a nice walk through an old part of town.

The location is awesome, walkable to everything nearby which is hard to beat. The woman at the…read morefront desk seemed a bit confused on the check in process both in a call before arriving and once arrived, which was a bit frustrating. The room was mostly clean. However, the windowsills and shades are caked in dust. A bit disappointing especially since we stayed in the pure wellness room which is supposed to be allergen friendly and with an air purification system. The furniture with outlets basically all do not work, making it harder to find places to charge anything. The window by the bathroom is broken and was taped back together with painters tape. The bathroom wallpaper was coming off the walls and the shower curtain was falling out of the wall. We tried to twist it back up in place but the wallpaper and wall where it is screwed in appears pulled away from the wall and needs more serious repair. Lastly, $50 per day for valet when there are basically no other parking options is pretty steep and they don't openly share the cost upon check in... just beware of the cost in case you want to make alternate arrangements! If they took a little more care to clean less trafficked areas and ensure things are repaired and in working condition prior to guests staying in the room, this would be a really awesome place to stay.

First time reviewer. Several issues with this place…read more 1: please call ahead if you are checking in early or want to leave your bags here. We arrived at 1 to drop off our bags and had to call to be let in. The on site person wasn't on site and we waited about ten mins then decided to leave our bags in the lobby. 2: the on site person was not there at 3:00. We had to wait until about 3:10 then the on site person didn't have their computer to check us in. The on site person didn't know our code for the front door and it took us asking about 4 times to finally get a code to the front door. 3: the house is cold. There are space heaters everywhere in the house, which helps, but I am not paying $400 a night to stay in a cold house. I will not be staying here again.

Our first time in Annapolis! The Flag House Inn is the perfect location to walk around the naval…read moreacademy and to take in the beautiful downtown area. Our room was lovely and accommodating and the breakfast was delicious. I highly recommend!

If you want historic Annapolis vibes, this is it. Prime location. Walk everywhere. Classic…read morearchitecture. Now... arrival. In 39° Atlantic rain with no designated unloading zone, we executed what felt like a small urban logistics operation: four suitcases across Main Street while one of us checked in and the other relocated the vehicle to Hillman Garage. Adventurous? Yes. Convenient? Not exactly. Once inside, though -- payoff. Room 1310 is spacious but maze like. High ceilings, historic presence, dignitary energy. We approved. Street noise is part of the package. Drivers in Annapolis are not shy with their horns. Not constant chaos, but noticeable. Bed: adequate. Shower pressure: mid. Hot water: solid. Towels: softer than expected -- 4 on my personal ZERO to BRILLO pad scale. Generous, but not Costco-level luxury. Historic charm delivered. Arrival logistics could use refinement. 3/5

First off, I am reading the reviews to see if anyone else had an experience like me but all reviews…read moreare several years old. Not sure why! I stayed here as part of a business meeting. My company booked it so I had no choice. Initial impression is a cool historic place. Yes, you check in at the other location and walk a few blocks, but that's part of the historic charm. You walk in and it's all cool antique furniture. The musky smell adds to the historic charm. I noticed the closed off front desk area and thought "that's odd". I went to my room (1402) and noticed first off that the door was warped. I had to use my body to bump it open once the key was accepted. Once inside it was small but nice. The ac unit was a little loud but expected in such an old place. The closet was huge, but something told me to keep the door closed (it gave a spooky feeling). One of the activities that my company booked was a haunted tour that we did the second evening there. First red flag is that it starts in front of the Maryland inn. On the tour they explain why the front desk is t staffed...the hotel is haunted and they can't get anyone to work there at night. I rolled my eyes, yeah right. Then they told a story about a bride who died there in the 1700s who haunts the hotel. She stayed in room 1405 (the same room my boss was staying in). Turns out that my boss heard the famous sounds of her pacing in the room, her high heels clicking on the wooden floors (the floors are now carpeted). On the 3rd night I was texting my boss around 1am because I started hearing noises. He heard them too. The noises got louder and louder until it was the sound of someone pounding on my door. That got harder and harder u til I could see the bottom of the door come in about 3 inches every time it got hit.when it stopped I looked outside the door and saw a giant man (about 6'6", 300+ lbs). I asked if he heard that noise, he just looked at me and the started coming at me. I yelled "dude, wrong room" and slammed the door. A mi Ute later my boss was at my door and said he heard this guy fall down the stairs. My boss and I the. Grabbed out luggage (uber was taking us to the airport at 4am anyway) and walked to the other building to report the incident. In the end, I got a call from the hotel manager saying that the guy (a drunk guest apparently) wanted to pay for my last night in the room. I have more questions than answers, but I can say that I'll never be returning. Look up the ghost stories, apparently they are well documented and are consistent with what I experienced (I'm not including all details here).