If you need to do business at a hardware store in the Old Forge/Inlet area, I strongly suggest that you go to the ACE Hardware in Old Forge rather than the one in Inlet. Even if you live closer to Inlet it will be worth your gas and time. The customer service in Inlet is terrible. We purchased a Peerless fauet in July 2012 nad the knob cracked in less than 6 weeks. We were told in Inlet it could have been "undue stress" and the Inlet store would not take it back. While in the Old Forge store, I was looking at the units to try to get the model number so I could contact Peerless direct and an employee approached me to see what I needed. To make as long story short, he gladly processed the return, gave me a new unit and told me to return the useless repla,cement knobs to the Inlet store which we did. Today we needed a thermostat. We had received a 20% off coupon for being ACE Rewards members in the mail but it was only good yesterday. Do you think ACE in Inlet would give us a break and offer the discount today? Of course not~! I will never do business there again! read more