Excellent experience from the helpful owner. Surprisingly extensive selection of attractive options…read morewith many styles. We have bought tiles from him for a few projects. Pricing is quite good and fair. No returns.

Beware of this place! They did not refund me for product I did not get, they hid the fact a…read moredesigner Kelly Tenorio works with them on cabinets on which they are the distributor so they could over charge me for cabinets and have been exceptionally rude, nasty and un-business like when I tried to resolve the matter. You can get better pricing on tiles in other stores as well.

They gave me a quote on yelp with pictures due to covid, which I appreciated. They came the first…read moreday to patch, the next day to finish the patch and paint. The patch looks good. The value for the estimate of patching and finishing my ceiling painting for me was great! The few different people that came by were all professional, nice, and communicated well. I would recommend them to anyone! Thanks!

I had my kids bathroom redone, and I am so pleased with how it turned out! It was a real pleasure…read moreworking with Ryan and Jim, they absolutely understood what I wanted, they delivered great quality work at a reasonable price. They are very reliable, friendly and work in a timely manner. We will definitely be using their services again. I would recommend doing all of your home renovations with them. My kids love their new bathrooms!

This is my second time using Julian's Floor LLC to refinish wood floors. I was very pleased with…read morehis work in a previous house; and just like fine wine, Julian got even better. Julian works very hard to please his customers. He custom mixed my floor stain because I was fussy about the shade. Then I did not think the satin finish was shiny enough so he buffed and put a second finish on the floor in semigloss. The floor was beautiful and he would not let me pay for the extra work. He also replaced the wood spindles on my staircase to metal ones at less than any quotes I had gotten. The staircase looks exquisite! You can NOT go wrong with Julian who is a friendly, honest and hard working contractor to deal with.

Fantastic flooring company in Silver Spring. We hired Julian to refinish our oak floors on our…read morefirst floor and to replace carpet with oak floors on our second floor. His team did a wonderful job. Julian was very responsive and answered all our questions. Highly recommended.

Fabulous!!! I worked with Mark to completely remodel my little kitchen. He is very knowledgeable…read moreabout kitchen design and has years of experience to assure great function and comfort. The work was on time and on budget. I made changes along the way. Of course my changes were upgrades that cost more than planned but my family loves the finished product. I have an old house which has been renovated top to bottom over 20 years. This was my best contractor experience. I highly recommend this company. P. S. I only made one mistake. I went to Porcellanosa first. They were dismissive with no customer service. Well, they lost a $90,000 client. I will not be back.

Well they do have a trifecta of sorts. Lousy service, unkempt showroom and limited products. I…read moreliterally had to beg the designer to answer a few questions. She allowed me to ask exactly one question per interaction. They had some product brochures, but the one by the quartz samples was from 2020 so even the written material wasn't of help. The admin person was nice enough, but really knew nothing about the products on the floor and had to confer with said disinterested designer. I was referred to this place by the son of a friend who had assistance from Daniel when he did a complete kitchen remodel. Unfortunately Daniel ran away from me as I entered the showroom (I knew who he was based on his photo on their website.) I wanted a place that wasn't as precious as some of the Bethesda showrooms are, but this place isn't it. Just go online instead of bothering to drive out to Rockville. You'll get much more information that way, that's for sure. Makes you wonder how they stay in business.

We had our roof, gutters, windows, exterior doors and siding all replaced. I was very happy with…read morethe options presented, the work done, the price, and the follow-up. Our next door neighbors were so impressed they used the company as well. Gary's suggestions were good, too. These folks are pleasant and professional, and don't give you a hard sell for some particular product, which I really appreciated. In fact when I decided I wanted something a little out of their usual line (recycled steel siding) they worked to make it happen - got me samples, pricing, options, warranty info, and then ordered and installed it.

When they installed windows at my house, in their written contract, Maryland Suburban promised:…read moreLifetime Glass Breakage Warranty, Manufacturer's Lifetime Warranty & Lifetime Warranty on its workmanship. A window cracked and when I asked Maryland Suburban to repair it, they engaged in every dodging strategy in the book to avoid repairing it. I have been in communications with Maryland Suburban for 6 months and engaged in about 30 back and forth written and phone communications and they have still not fixed the window. This company does not honor promises they make in their contracts and gives custommers the run around. STAY AS FAR AWAY FROM THEM AS POSSIBLE.

My husband Todd and I hired Jannsen Design back in 2004 to renovate 2 bathrooms and tile our…read morekitchen. Neil Jannsen, the owner, was very involved with the project and gave us great advice on colors and design. Five years later, we are still thrilled with the work. So thrilled that we have hired them again to finish our basement. Imagine how surprised we were to find the exact same crew.... a rarity in this industry. The crew is professional, clean, knowledgeable, and friendly. Most importantly, the work is completed timely and with in budget. We love Jannsen Design.... you will too!

I offer praise for Jannsen Design. From conception to finish Neil and his highly skilled…read moreprofessionals pay attention to detail. We, too, were so pleased with a bathroom reno that we had the same crew back to do our kitchen this spring. Neil is an excellent communicator, a creative designer, and ever calm! He was on site frequently. His crew is TERRIFIC. Craftsmanship is alive and well at Jannsen Design.

I had a very bad experience. When I entered the store, I was assisted by some young guys; all they…read moredid was laugh and goof around in the shop, and they had a terrible attitude. They sold me rotten wood. I went to complain to the owner, but he told me he wouldn't exchange the wood or refund my money. Do not buy wood there--they will rip you off. I do not recommend it.

I had a very bad experience. When I entered the store, I was assisted by some young guys; all they…read moredid was laugh and goof around in the shop, and they had a terrible attitude. They sold me rotten wood. I went to complain to the owner, but he told me he wouldn't exchange the wood or refund my money. Do not buy wood there--they will rip you off. I do not recommend it. don't buy it I pay 5000$. for trash

When signing a design contract, I was so excited to work with Cedarbrook. Right from the beginning…read moreMike made us feel very comfortable and assured us he could replace our 20 year+ s me deck and patio within our budget. He was flexible with our schedules and answered all our questions. However, once he had our deposit that quickly changed. Mike's quote for a FLAGSTONE patio was originally $12-14k and advised if we switch to pavers it would be significantly less. However, after patiently waiting for him to finalize the numbers, he provided us a revised quote for the same size PAVER patio for $24k. Mike could not provide a clear or consistent answer for why the price doubled. At first he said it is because he omitted $8k of debris removal and haul away costs. (Which was our first red flag - how does a professional contractor with 17 years' experience exclude debris removal when doing a full deck and patio replacement?) Then Mike said the quote was based on a smaller patio. We were clear from the beginning the size of the patio can't decrease. So this answer is either false or he had a glaring error on his end. In fairness to us, we asked to see the drawing of the smaller patio that supported the original quote. We patiently waited; however, Mike was unable or unwilling to provide the requested drawing. Then Mike blamed another contractor saying that he doesn't set the prices. If that were true, how did he confidently quote us $12-14k before we gave the deposit? That question is still unanswered. Mike also was unable to complete the design in a timely manner - taking over 7 weeks to provide a plan and pricing to replace our same footprint. We were told construction could be completed by the first week in December - turns out that was also false. We put in over 2 months of time, effort, and planning into this project and are now waking away incredibly disappointed and frustrated. For a company with such great reviews, this is a true shame. Despite all these red flags, it's is important to note that, until recently, we wanted to find a way to make this work - after all mistakes happen. However, having an owner not be able to take ownership of his mistakes and work with the customer to find a solution is just bad business. I strongly advise anyone thinking of doing business with this company to be very careful. Sneaking in costs and not being able to back them up is simply wrong. We clearly dodged a bullet, so for that I am grateful.

We had to do repairs to our deck. The company was in communication at all times, from scheduling,…read moreplanning, and finishing the job. Great work and excellent customer service.