Everything about my experience at ""with Porcelanosa has been a 10+. My personal favorite location…read moreis the Paramus, NJ store. Between the outstanding staff and displays in the showroom, the ideas to make your home truly beautiful are everywhere. However, most importantly, I worked with Catalina Olmos for my kitchen and backsplash design and Nari Nkim for my tile and vanity choices. These women have made my newly built home a showstopper. If you're in the market to renovate or build a new kitchen, Catalina is the person I highly recommend. If you're looking to renovate or build new bathrooms and/or choose tile, Nari is the person I also highly recommend. Their ideas are a 10!!! They have been nothing short of a pleasure to work with!!!! (My photos are showing my house that's still under construction, but you can see their talent.)

I worked with Carolyn Loftian, Stephen Lester, Lillia Saenz, Janet Perez and Abdel Ahmadi at the…read moreTysons and North Bethesda showrooms to renovate two bathrooms and my kitchen which is in progress at the moment. The people are talented, responsive and patient. They deserve 5 stars. As with all renovations, there are unexpected surprises and you have to adapt. This team adapted with me. The process (4 stars) and systems (2 stars) that Porcelanosa could use a little improvement so that the team have an easier time getting your product information to you or so that you can self serve/create your shopping basket.

My bathroom renovation is complete and I love everything about it! Kitchen and Bath Concepts has…read moregiven me exactly what I asked for. I recommend them wholeheartedly. Let's start with Alireza who came by to measure, listen and design according to what I wanted. He was flexible and open to changes which I requested to the original plan. They offered very competitive pricing and a reasonable time frame for the start of the project and completion - both of which were as promised. Alireza came by frequently to check on the work being done and I was reassured by his precision and attention to details. Then we have Leo who made the choice of every single element manageable. My brain gets overwhelmed with thousands of choices when planning a renovation so I very much appreciated Leo's quick understanding of my style aesthetic and his ability to help me put together cohesive and harmonious colors and looks. By the way, the customer is responsible for purchasing the faucets, shower heads, towel bars, and toilet paper holder. Two teams of workers did everything. Team One was made up of Jesus and Byron who took the project from demolition to completion. Team Two was made up of Celestino and Angel - the tile and grout guys. Both teams were extraordinarily hard working, conscientious and professional. Because of my condo's cut off time for contractors they had to leave at 4:30 or they would have gone on working. They cleaned up after themselves each and every day and did not leave the work area in chaos. I have no complaints; only delight in my new bathroom. Here are two photos of the highlights of the renovation. I wanted to replace the Jacuzzi which I never used with a stall shower and replace the original, small corner shower with a more usable corner unit.

Update : Just for the sake of getting rid of this project and move on with my other projects, a…read morevery small settlement was paid to me, and we agree to close the contract and release all other legal obligations . An explanation of why I was ignored for so long was not provided , but certainly heard enough of bragging about how those million dollar homeowners love them. One can only wonder what's the hidden message there. Below is my whole project experience. I hired this company because it was recommended to me by someone who had good experience with them. However I was extremely disappointed on the irresponsible actions from the contract workers after the remaining of the work trailed for more than a year. To be fair, the initial part of experience was what you can expect with any standard professional company, the crew was polite and clean after themselves. After sometime, things began to get worse. The corner counter top was cut completely off center, after repeatedly contact and request for correction, a correction was promised , however nothing happened after almost a year after numerous back and force via email, phone calls, etc . Instead of take initiative and fixing the issue, I was given a phone number, and was told to call the counter top company MYSELF and make appointments MYSELF. After many calls with a lady who clearly has communication issues and barely understand what I was saying, a guy from the counter top company came alone , with a pencil and piece of paper board. He had no idea what was the job is for, and cut the board in wrong angle again. I caught the mistake before he left my home and basically hand held him to draw correct lines on the board. I did his work, and he left, and was never heard again. Of course, after this November 2017 incidence, everything fell completely silent again. I was never contacted to have a follow up again, or even a check in "hey, have you got your new counter top yet ? " or " I have things ready for installation ". NOTHING. From November 2017 to JUNE 2018. Ironically, all the way till I left my initial YELP review. During the summer project period, the contract worker left without making the microwave function , one light switch was installed upside down, one was not installed, thought still got charged . It was stated in the contract that the paint was a certain model, however, worker showed up with a much lower grade and claimed it was the right one. Also the contractor left was two jars of the paint which should belong to me. And painted one wall with the wrong color. AFTER ONE YEAR OF THE PROJECT I'M STILL EXPECTING WORK TO BE COMPLETED --- Update - I have to pay another company to come in , and fix all the mistakes. Also the workers parked in the wrong spot while clearly been told not to. and caused $400 towing fee and still have not paid back to me.

I was debating between purchasing our appliance at a big-box retailer or going with a local store…read morelike ABW. When the big-box store told me who handled their installations, I checked the reviews--they were terrible, with numerous complaints about surprise fees and poor work. I decided to go with ABW instead. Their pricing was identical to the big-box store, but they use their own in-house team for installation. Ordering over the phone was effortless. On delivery day, they sent text updates along with a live tracking map as the truck got closer, and they arrived right on schedule. Zero hassles from start to finish. This is our second appliance purchase from ABW, and we will definitely use them again.

I bought a Miele dishwasher from ABW. after it was installed, I could not get it to set up properly…read moreto work following the Miele instruction book. A General contractor came over to help me, and he also couldn't get it to start and function properly following the instructions and after some online searching. I called ABW for help, and they told me that they do not tell you how to use the products they sell. ABW told me that I had to go through Miele to learn how to get this machine to work. Miele has a two week waitlist for In person help. I've never bought a product from a company that will not tell you how to use it before. And I will not again.

My experience was exceptional from start to finish. First, Shannon worked with us to design a…read morebathroom that we love. She listened to our needs, made great suggestions, and helped us select attractive, high-quality materials. She is knowledgeable, organized, patient and an absolute delight to work with. There was no hard sell, just an excellent design. The company does not start working on the project until all of the materials are in. Everything was exactly as stated on the contract. Once they start the team is dedicated to your project. They finished it well within the time projected. Buddy, who did most of the work on our bathroom, is a rock star. He is skilled, knowledgeable, and was very careful with the work and our home. The rest of the team was likewise terrific and worked together like a well-oiled machine. There were just a few little things that needed tweaking and they came back and took care of theme. The price was more than fair, and better than other bids I received. I will use KBD for any future projects.

Shannon, Mark, and the team did an excellent job remodeling our kitchen and bathrooms…read more I saw kitchen and bath depot mentioned on Reddit of all places and the moment I stepped in to the showroom, Shannon greeted us and answered all of my questions and was super friendly. They worked with us on the design so everything was exactly what we wanted and the project manager Mark was always available to answer questions when the guys were working on the house. We now have an amazing kitchen with lots of storage and a bathroom with the soaking tub I've always wanted! Overall we had a great experience with them and would use them again in the future.

I had a wonderful time here. This was my ice breaker experience meeting a new friend and so cooking…read moreclass it was. We took the Thai class Chef Edna was great. It was an experience hearing everyone's experience in the kitchen. Can't wait to come back for a baking class! The staff was nice. The kitchen was clean, and no one hurt themselves so it was a win win. The store was clean hope to come back to do some shopping

My friend and I took the macarons baking class at this location this past weekend. Chef Jess was an…read moreabsolute delight! The class was about 3 1/2 hours long and held at 9am. I appreciated Chef Jess' enthusiasm, kindness, patience and sense of humor--especially so early in the morning. Macarons can be intimidating but she set up our expectations at the beginning of the class and taught us helpful techniques. The macarons turned out decent looking but tasted delicious! The class is a fun opportunity to learn, bond with friends and meet new people (especially if you're teamed up with them - you're put into in groups of 4). You get a 10% in-store discount if you shop the day of your class. I appreciated that Chef Jess gave us a brief store tour; I ended up buying a couple of her recommendations. Can't wait for my next class! All the Sur La Table staff are friendly and knowledgeable. The store is well organized and the available samples are always a fun perk.

Fabulous!!! I worked with Mark to completely remodel my little kitchen. He is very knowledgeable…read moreabout kitchen design and has years of experience to assure great function and comfort. The work was on time and on budget. I made changes along the way. Of course my changes were upgrades that cost more than planned but my family loves the finished product. I have an old house which has been renovated top to bottom over 20 years. This was my best contractor experience. I highly recommend this company. P. S. I only made one mistake. I went to Porcellanosa first. They were dismissive with no customer service. Well, they lost a $90,000 client. I will not be back.

Well they do have a trifecta of sorts. Lousy service, unkempt showroom and limited products. I…read moreliterally had to beg the designer to answer a few questions. She allowed me to ask exactly one question per interaction. They had some product brochures, but the one by the quartz samples was from 2020 so even the written material wasn't of help. The admin person was nice enough, but really knew nothing about the products on the floor and had to confer with said disinterested designer. I was referred to this place by the son of a friend who had assistance from Daniel when he did a complete kitchen remodel. Unfortunately Daniel ran away from me as I entered the showroom (I knew who he was based on his photo on their website.) I wanted a place that wasn't as precious as some of the Bethesda showrooms are, but this place isn't it. Just go online instead of bothering to drive out to Rockville. You'll get much more information that way, that's for sure. Makes you wonder how they stay in business.

We had a very contemporary kitchen remodel in our home. Don spent a great amount of time planning…read moreand communicating with us. We changed plans countless times. He was always accessible and was willing to hear our thoughts and make suggestions. The end result is great. He put us in touch with a couple of contractors he recommends. We chose the one who he thought would be best and they too were very good at what the did. Don also helped with granite counter selection and made the whole process easy. We would recommend Kitchen TechniQ to anyone interested in a kitchen remodel.

From the owner: Kitchen & Bath, Cabinetryread more

Really nice selection of tile with quite low-pressure sales staff. The staff prefer if you make an…read moreappointment, but if they are free they are happy to help so long as you understand the people with appointments will get their attention first. They were happy to let me take "loaner tiles" so that I could see them in the setting I was going to have them installed and match up cabinets and fabrics etc., for the final design. We wound up redoing our kitchen, master bathroom and dressing room with their product and I have to say that the whole experience was seamless. We had had an unexpected glitch in the design plan that wasn't evident until we started demo and realized that one of the tiles we picked for the bathroom would not work. We anticipated this being a real problem as we had already ordered all the tile. However, we spoke with the staff at Mosaic and they stated they could switch out the tile with "no problems" (as it turned out, we switched to a cheaper tile, but they never made a big deal out of this either). Caveat alert: they did tell us that the only reason they could do this was because all of the tile we had picked was "in stock", not special order, so it would be unreasonable to expect that they could do this in every instance. Our contractor actually picked up the tile, but I was impressed that all the tile was in good condition. We've done large projects before and have always had a bunch of broken/chipped tile that we then have to argue about getting returned, but this was one of the best tile experiences we have had. They are not the cheapest, but they were actually a lot cheaper than at another store we initially made our selection from. Our contractor suggested we check this place out because he was appalled at the price of the other tile we picked and promised us we would find something we liked just as much at Mosaic - he was right!

Timely arrival of order. But roughly 40% of the tiles turned out to be broken when we opened the…read moreboxes for our installer to work with. Fortunately, the order turned out to be three times larger than needed, so there were enough intact tiles left for our backsplash to be installed.

We hired H&C for a total kitchen remodel and we are so thrilled with the results! This was by far…read morethe biggest home improvement project we had ever undertaken. We sought estimates from other contractors but we felt none of them measured up to H&C in terms of their professionalism, customer service, and attention to detail. They have a deep and talented team that was incredibly knowledgeable and responsive to all of our questions no matter how small or complex. Even from the very beginning, before we had finalized a design or signed a contract, Luis and his team's responsiveness and professionalism always made us feel as though we were a valued client. That continued throughout the entire process as we worked with them to develop a design that fit within our budget. Fabio was assigned as our project manager and we couldn't be more thankful for him! He was on top of every last detail and when we had two unforeseen issues come up during demolition, he was quick to provide us a thorough assessment of the issue, several options, and his professional recommendation. It was extremely evident that Fabio and his crew that were here every day were a strong team and it was reflected in their daily communications, their craftsmanship, and their meticulous attention to detail. We'll definitely recommend H&C to our friends and family for any remodeling projects. We're looking forward to enjoying our new kitchen for years to come!

Poor communication. Shoddy workmanship (bathroom fans not working properly, paint peeling within…read moretwo months. Ignored our calls about problems, so we had to hire another firm to make repairs. They are also more expensive than other firms .

I was pretty satisfied with my overall experience with Granite Works. We went to their showroom…read moreand selected two granite remnants for our master bathroom and guest bathroom counter tops. Choosing remnants saved us some money. We choose the granite, then selected what type of sink we wanted (we chose rectangle) and if we needed a back splash. We wanted to replace three sink faucets with new Moen ones. Their plumber can install the faucets for $100 each. So, we decided to do that. After paying for everything, we walked over and made two appointments - one for them to measure and the other to install. Total time it took from the day we purchased it was two weeks. On the day of installation, the installers came during their time slot, and it was done in about one hour. The plumber came after the installers were done. Now, they should of told us to buy new water lines as their plumber doesn't have any. So, we had to drive to Home Depot while the plumber was installing the new faucets. I will choose them again when we decide to replace our kitchen counter tops.

So glad I found Granite Works. The quote was competitive, they were extremely professional and I…read morecouldn't have asked for better service. I loved the end result. Would certainly hire again.