I bought 3 bottles of Zaya Rum(all the store had in srock), a couple of weeks ago in the store &…read morewas very impressed with the young man waiting on me. However, today, I called, because I live 70 miles away & will be in Kerrville Monday morning. I called the store at 6:15 pm on Saturday, May 30th (today). I asked the female voice if the store had any Zaya Rum in stock. I was prepared to have her hold me a case for me to pick up Monday. She said she was too busy, I had to come in & look for myself & then she hung up on me. Whoa! I was shocked by her abrupt rudeness. Will I return? I don't know.

Great local liquor store in Kerrville, TX. Very friendly staff and a great selection of liquors…read more Very nice and clean store. If you need a bottle or two and are in the Kerrville area be sure and swing by Grape & Grain.

This liquor store sits right next to a Goodwill in the Greenwoods shopping center. The interior is…read morewell laid out, merchandised and organized into liquor selections. You'll find lots of single serve bottles, mixers, ready to drink items and cold wine. Behind the checkout counter is where they keep all the good stuff. I noticed some of the wine prices were quite cheap while others were outrageously expensive. They do not sell any Texas wines except for one varietal of Becker. They do have monthly specials posted behind the counter and a small cigar humidor as well. Plenty of photos included for you to study.

Friendly!Professional very Clean. I was impressed! I would visit that store anytime I was near!!…read moreThanks and keep up the good work!!

Nice place to shop for small towns people A lot of choices…read moreand can get everything you need

While I wouldn't get the pizza they promote on websites that are out there, this place is pretty…read morecool nonetheless. First, it's at the headwaters, if you will, of Scenic Harper Road going from Kerrville to Harper. After that beautiful, brief 25-minute drive, you might want to stop here for a Coke or for gas. Or, as many of us do now, stop in for some of the vintage candy they sell. To top it off, during my first visit I noticed they didn't sell my favorite vingtage candy: Chuckles. Now they do. So, GO! Howard Freeman https://americadowntown.com/chuckles-candy-for-sale/

Great fried chicken addition. Upgraded for fantastic consistency!read more

Friendly, good selection, this place has the essentials covered. I haven't asked to order anything…read moreyet so I am unsure of the response to a special request. I will update and continue to elaborate.

Great liquor store that opened December 2021. Clean, good selection of spirits, beer cave, and if…read moreyou need tobacco products they have them. It maybe more expensive than Spec's, but you don't have to drive all the way into Kerrville and you are supporting a locally owned business.

Four years ago, my wife and I visited this establishment and had one of the best customer service…read moreexperiences we've ever had. The employee working that day was welcoming, knowledgeable, and genuinely invested in helping us enjoy our visit. She guided us through wine tastings, answered questions, and created such a memorable experience that we purchased over $100 in wine and merchandise. In fact, that experience was so exceptional that it was the main reason we decided to return four years later. Unfortunately, our recent visit was the complete opposite. When we entered, the employee working was on her phone and did not acknowledge us at all--not even a simple "hello" or "welcome." We spent time browsing and discussing what we might purchase, and I even commented out loud that I wasn't sure what we wanted to buy. Despite several opportunities, no assistance or engagement was offered. The only reason we made a purchase at all was because we remembered and wanted to relive the wonderful experience from our previous visit. We purchased frozen sangria slushies, but we had every intention of buying much more. I was interested in purchasing wine, a tumbler, and a hat, and we were considering additional bottles of wine as well. However, when my wife was placing our order, the employee seemed irritated that she had to repeat herself and raised her voice in a way that made us feel like we were inconveniencing her. At that point, we decided not to spend any additional money and left with only the slushies. As someone who manages customer service for a living, I understand how much impact a single employee can have on a customer's perception of a business. Based on our experience, I would encourage management to review the level of customer service being provided and invest in staff training where needed. Exceptional customer service creates loyal customers and drives sales; poor customer service does exactly the opposite. We returned because of the outstanding experience we had four years ago. Sadly, this visit ensured that we will not be returning again. It's disappointing because the products are great, and we genuinely wanted to support the business. Unfortunately, the customer service we received made that decision difficult. One employee created a customer who came back four years later. Another employee lost that customer in a single visit.

If you are looking for a business where you automatically feel welcomed by your best friends, then…read morethis is your place. Debbie & Lettie are the absolute best at giving you the best experience. Make sure to get the tumbler to-go for discounted prices on refills!!! We'll be here every time we're in Fredericksburg.

My husband and I went into Rustlin Robs Texas Gourmet Foods while walking on Main Street. We walked…read morein and walked around. We were drawn in by the variety of Preserves and Peanut Butters. The store has some really cool toy decor as well as other decorations throughout and all kinds of stuff you can buy. I noticed a variety of preserves, mustards, salsas, peanut butters, exotic meats as well as other things. My husband and I decided to buy some preserves. Checking out was quick and easy. The person working the register was friendly. Overall Rustlin Robs Texas Gourmet Foods has a variety of local and specialty Foods with friendly people that work there.

Obsessed. Our son brought us some chipotle blackberry sauce…read moreback when he visited. As soon as we tried it, we knew we were gonna order more. We didn't even realize that it was in Fredericksburg until we were in town. What a nice surprise!! We honestly tasted and purchased way too many items but they were all SO good. Staff was super friendly and very helpful and the place was packed full of deliciousness. Everything was organized and lit up perfectly. It definitely gets crowded later in the day so I'd suggest going first thing.

Very nice specialty food store, with hundred of products made locally. Jams, jellies, BBQ sauces,…read moredips, flavored olive oil, etc. Almost every display has samples available, so you can try the products before you buy. The sales folks were super friendly, answered all questions. A fun place to visit, even if you don't end up buying anything!

Love their customer service. Their quality of product's is awesome and delicious. The cooking…read moreclasses are just as amazing and so fun . The property impeccable.