They're always very nice at this Walgreens…read more I only had one small issue with their pharmacy and a prescription being covered by my works insurance (there's no way I was paying $70 for a bottle of eye drops), but they fixed it quickly.

They need to fire their pharmacy department staff, they are very rude and unprofessional, it takes…read morethem over an hour long just to pick up their phone, when talking to the pharmacy staff, they talk so rude and when you try to respond back they put you back on hold, if I could rate their pharmacy department it would be a 0, this happens every time that I have a prescription there for either myself or for a family member.

Rating "f" as best grade. I've explained what prescriptions I need to pick up today. The red head…read morelady insisted on what I needed. I told her no. She gave me major attitude. I asked to speak with pharmacist Cathy. Red head lady said I wanted them all canceled. I said no, only certain ones. She repeatedly asked if I wanted flue, Covid or hep shots. I told her no. She then asked if I wanted for her to stop asking. She then told me to sign for the meds. I said no, not until I knew what meds and what doctor prescribed them. They were wrong. She got mad and walked away.

I have made countless trips to this pharmacy in the past 6 months, and haven't had a single…read moreless-than-stellar experience. The workers are all so kind and cheerful! They're very accommodating and helpful. I would 100% recommend this CVS location!

It's convenient and I like the products. Customer service is lacking. I waited 39 minutes for a…read morepickup order. When she came to my car, she had orders for several people.

I always get stuck in here when I say I am picking up ONE ITEM. lol so much to choose from…read more Everything is so colorful and plump and yummy!!!! I purchased ground beef today, one steak and some seasoning for my avacado. I was good. I only spent 20bucks! I will he back Sunday! Lol Love this place!

I've been here 2days in a row to fill and get a prescription it was an 2hr wait each time in the…read moredrive thru it's ridiculous

Rude customer service. I expect no more from a poorly educated individual with cheap nail polish. I…read morerecommend a raise to be able to afford a decent hair stylist, it would appeal to customer relations if the lady at the photo counter was the least bit presentable.

They move extremely to slow when filling your prescriptions and don't let it be a class2 or 3…read morecontrol substance. Like I get the clearness of this but if you have talk to the Doctor what the hell is the problem!!!! I'm moving my prescriptions to another pharmacy and they have stolen some of my oxycodone pills before like I'm not going to count them out. This pharmacy is worsen then the ONE IN CALUMET CITY .

Staff is mostly pleasant however, my issue is with the company. I was supposed to pick up my blood…read morepressure meds in the afternoon but before I could I used my debit card at a Family Dollar and an hour or two later my bank called to say my card had been compromised and therefore locked. I had no other way to get my meds and asked the pharmacist if I could get one or two tablets to tide me over until my new card arrived (I have known other pharmacies to do it). The pharmacist said we don't do that just because you don't have money. I found her response extremely rude. It may be the policy but her delivery was unprofessional, uncaring and unnecessary. I asked to see the store manager and although she repeated the policy with a smile she took said "I'm sorry but we can't give you medicine because you can't afford it". What the hell? I showed her the text from the bank to let her know that it wasn't that I couldn't afford it". I was in a situation and just thought I'd ask. Walgreens you need to train your people better as well as have a little compassion. A pill or two isn't going to bankrupt your business.

Rude employees you can't even use the bathroom the employee looked at me like I was insane when I…read moreasked if I could please use the bathroom. How is it possible you can't use the restroom at a pharmacy? If it's out of order like she said where do they go? It's ridiculous Walgreens do better for your customers. Your employees at this location don't care for them!

This Walgreens has what I need as a pharmacy. The pharmacy department is where I deduct stars. They…read moreseem to waffle between being scrambled and overwhelmed. I gave up on going through the drive-through because of consistently waiting for well over ten minutes. Waiting at the counter is no different. Great place for quick purchases, but I may need to move my prescription.

This pharmacy is completely incompetent. The bare minimum is a customer service and a smile and…read morethey can't be bothered to do either well. I have had my Children's medications here due to Walgreens terminating their contract with Aetna and Walgreens does a better job with pt care. They are constantly disgruntled. The pharmacy tech with the chubby cheeks is never helpful. The pharmacist with the hard to understand Nigerian accent is bothered when you are looking to resolve a medication problem. The prescription was sent over w the child's name misspelled but the birthdate is correct. They ended up receiving it, telling me that it was misspelled and put it back on the shelf after it wasn't picked up. I wasn't even aware that they located it after all my calls and being yelled at by said thick accent Dr. I called several times on different days about this and the clinic resent it twice. I went today for different scripts and the pharmacist asked me to circle around so she could re-run the script. I pointed out that the pt portion was an incorrect financial amount. She said it would take a bit. There were 7 cars behind me. I opted to go in and it was ready by the time I walked up with no one at the counter. Jennifer or Sarah or whatever basic name the current white coat was given could have just ran it through as it was fairly quick. I am in health care, we go out of our way for pts. No one looked for my child's name after calling or tried to resolve the problem. They yelled, IT NOT HERE!! It's all in customer service. The CVS was shut down in the Heights and they should do the same to the Olympia fields store. I call scripts for my Dr to this pharmacy and they don't give better care to other health establishments either. They're rude on the phone when you call a script in and say leave it on the voicemail. My family moved to a more proficient pharmacy with people that are aware of how to complete their jobs and how to help patients and health care workers. We even pulled this store from our list to call in Rx's. We refuse to deal with their staff and give out paper scripts if you go to this pharmacy. Definitely bad for business CVS.

What a dump. This place sells beat up merchandise and will not reduce the price when it's the only…read moreitem available on the shelf. The box was bashed in and one side was open. This was a hygiene product. Not sanitary or sellable to the public. My 87 year old mother needed it ASAP so I got stuck paying full price for something that should have been pulled from the shelf and disposed of. Cashier said they don't discount damage merchandise, than go in the back storage room and get the customer a sealed new product. Not a fan of their pharmacy either. I stand in line at the pharmacy counter as their full attention is on the hugh line at the drive-up window. People in the store should not have to wait for a car that is fifth in line.