The service is no good even when you're on their 5G the customer service is horrible. They don't…read moreknow the meaning of customer service and they go ahead and charge your bank account without even sending you a final bill so if you'd like your bank account to go in the negatives, go ahead and give Verizon that would be a great way to go.

I only clicked one star because that is as low as I can check. My personal opinion is this store…read moreshould have -11 stars. Verizon pulled $700.00 out of my bank account because stupid me checked auto pay for the the $20.00 a month credit. Long story short my wife has been talking to Rue. Rue told my wife if we did not get a call from Verizon, to come back and talk to her. Well today after 2 hours Rue left in the middle of the conversation and went home. Then my wife asked for the manager and the manager shrugged her shoulders and started goofing around with her employees and ignored my wife completely. After some prodding we found out from Verizon customer service that this this store pulls stuff like this all the time. They apparently make offers to potential customers that are false and then Verizon catches it they take it from you account. We also tried to deal with corporate, through many hours of asking for a supervisor, they offered us $250 to go away. We did not except. If you find your self going to this store don't !! My wife is a preschool teacher and she should not have to put up being treated like this. I feel like I am in a Twilight Zone episode.

Cox is the worst internet provider of all of them! I called the Fredericksburg Virginia store and…read morethe woman was rude and put me on hold and never got back to me! I had a package delivered from them for my home internet and it has a barcode and says easy instructions all it does is take you to the cox.com app! For over 20 years COX has been horrible the only reason I have them is because my HOA will not allow Verizon Fios in the neighborhood!!!! Save your aggravation these people do not care

Cox trenched through my septic tank and denied liability, leaving me with a $12,000 billread more

I cannot stress enough how bad Verizon is. So I'll only cite a few the reasons I will never do…read morebusiness with them again. Horrible customer service. Can never get anyone on the phone to help. Pay triple what you will elsewhere (not incl ATT). Billing problems. Threatening texts and messages when you've already paid a bill, the money has gone from your account to Verizon for weeks and they "can't find" your payment.

I hope this is the "right" Verizon store. I just had GREAT customer service from the store…read moremanager himself, Karim Ismail. He was able to help me set up my new phone, transfer my stuff from the old phone to my new phone and was helpful with tips on how to use my new phone. He has a great personality and it didn't seem like i was in the store as long as I actually was. You can tell he has a great work ethic and really wants to help his customers! Thanks again Karim!

This store location is under new management and it shows !!! The entire team was 110% dedicated to…read moremaking sure i walked out with all my questions answered , my phone was fully set up , and even helped me set up my t-mobile app to be able to check my account when i need to. I'm super happy with all the changes they've made after they reopened . It's a noticeable change. I 100% recommend them if they're the closest store to you!! Ask for Nick and Maria

Luis the salesperson that was in today we extremely unprofessional and lacked direction with every…read moreresponse he gave, he gave us false information on where to find a device and had us driving to another location for no reason because they were out.

VABB came to the house in the mountains, did 30+ minutes of measurements, and determined that they…read morecould not provide me service. They were good to work with but just could not help me.

Coming from the city to a rural area I wasn't sure what to expect with fixed point wireless…read moreinternet. The service that VABB provides highly depends on your location relative to towers and line of sight, etc. For my house I tend to get okay speeds and decent latency. Where VABB shines is the customer support and help you can get from the sales side. Every interaction with them has been great. They are great at communicating and have never misled me in anyway. Their people show up on time. They have been willing to go the extra mile to make sure that my gear is working as well as possible. I just wish they had a fiber network to my house. Overall they seem like people that really care about providing the best service they can.