This place is wonderful…read more Our pool pump broke and instead of just selling us a new pool pump they looked at the pump and helped fix the motor. This saved us a lot of money. Pool pumps our typically 500+ and we walked out having to pay way less. Thanks for being authentic and not just trying to sell us parts to make money. This is great quality customer service. You definitely have our business. Especially after dealing with In the Swim needed a better place to get pool products from and you are definitely the go to place.

Pool Chem in Canton has been my Go To Pool store for 40 years. Although I open and close our pool…read moreand spa myself, Pool Chem has always been available to assist with water testing, chemicals and supplies. I am a consistent and loyal customer.

We have worked with Jamaican for the past 4 years as they have serviced our pool regularly. They…read morehave been extremely great to work with. When there has been some terrible weather, they quickly respond to any issues and get a team out there quickly. This year they completely overhauled our pool, we redid the marcite, tile and coping. They were great about explaining what was going on and where they were at in the project and highly responsive for updates when requested. When there were any hiccups or issues that we ran into, they were very transparent. I would highly recommend working with the team at Jamaican for all of your pool & spa needs!

Rick (owner) was on site quite often, checking to see how everything was going, he would even work…read moreright alongside his employees helping out with whatever was being done at the time. My installation ended up taking a bit longer than quoted due to the nasty weather we had and the water level in my backyard, but Rick made sure that he did whatever he could to ease the 'pain'. He stopped by a few times after the pool was filled to vacuum it, etc. Rick was very patient with the many, many phone calls & emails from me, he took his time explaining the equipment and how to use it. Overall, I have been very satisfied. My pool was installed in 2015 and Rick is still very gracious when I have a question and stops by personally when I have questions/concerns that can't be addressed over the phone.

I couldn't be any happier with their service. They do an excellent job and there isn't the long…read morewait times that I have experienced from other poor companies.

If I learned 1 thing from using Jones Pool Sevice, it was don't go with the lowest price. In summer…read moreof '14 I had a liner measured, ordered and installed by Jones Pool Sevice. After opening the pool the this year I have tons of folds in my liner floor. I called multiple times and was told I would receive I call back for three weeks, I never received that call. Finally I was told he would come see the problem, he showed 5 days later without a call..of course I was not home. He put his card in my door and still never contacted me. Once they have your $$$ they are done with you, warranty work does not pay. They are very unprofessional! I would NEVER recommend to family or friends. BEWARE, if they don't get it right the first time, don't ever expect it to be right ever again. I was happy with the install when it was complete. BUT I close the pool the same as it was closed for 30 years now. I know nothing about pools, liners, or water tables(the girl who answered the phone told me the water table must have rose and caused the folds, she diagnosed my problem from a chair 30 miles away, never happened for 30 years but this year with the new liner it happened) But if you avoid me for three weeks, then finally show up and then continue to avoid me, I can only assume you know it's your fault!

Ed, I just wanted to…read moresend you a note of thanks. Your team at Hot Tub Outlet is great. From the experience in the showroom, to my many calls with questions, and the installation. Everything was done just as I expected. I will definitely recommend your store to anyone I know looking for a spa. Jim F

This family, owned and operated, business is awesome. The guys that came out were friendly and…read moreknowledgable. They wasted no time accurately diagnosing the problem with my hot tub. They provided me with a detailed list of exactly the parts necessary to repair my unit. When the parts came in, I rescheduled an appointment, and the same guys arrived to fix the tub. At that point, they informed me that there was now a problem with a leaking pump motor. Again, they provided me with a detailed invoice. I am currently waiting on the parts to arrive. Thankfully, I was given the opportunity to speak with the owner. A first class gentleman. Turns out that one of the repair men is the owner's son. Obviouly, the companies run by an excellent business man and also father; as his son was a top-notch repairmen. There's a company closer to me (4 miles) that I didn't hire, because they told me a few things that weren't true (a fucking liar) I am much better off with the Hot Tub Outlet. Needless to say, I give them, my business, and recommendation. Do not waste time calling another hot tub company, even though they maybe closer.

I can't say enough good things about this business. I recommend their services to any pool owner…read more Ron and his crew are knowledgeable and quick while Monna takes care of the schedule like a pro. The price of service is quite reasonable and definitely worth it. This summer we had to replace the tile and coping of our in-ground pool and the results are spectacular. Thanks again Ron, Monna, and the crew for all your hard work.

Excellent service and friendly people. Decades of experience coupled with very fair pricing.read more

These guys have been helping me with miscellaneous issues with my hot tub for the past eight years,…read moreand they recently helped me identify an internal leaking problem that has been vexing me all summer. They are a small local business in Ypsilanti, MI, and they know what they are doing when it comes to hot tub service. I would enthusiastically recommend them for everyone in the Ann Arbor/Ypsi area who is having hot tub problems.

3R Pools have yet again proved that they are the only place to go for all your pool needs. I have…read moreused them on a few occasions and every time they have been professional, polite and timely. Highly recommend them.

Friendly young ladies that know what they're doing . And we use them to close our pool every yearread more

This place has great service , and very knowledgeable staff. Excellent pool chemicals at a…read more reasonable price. Blake is without a doubt the cornerstone there. They don't sell you what you don't need. Highly recommended. We have had a in ground pool for over 17 years here in Livonia.

Professional work. On time. Job well done. I'm always please with their…read morework.nnnnnnnnnnnnnnnnnnnnnnnn n nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnbnbnbnbnnbnnnnnnnnnn