AAA set us up with them for a water leak detection appointment. They texted us that they had a 4pm…read moreappointment if "that worked for us". I responded that it worked for us, but the earlier the better. Their response was they might not be able to make it. Day and time of appointment, no call, no show, after taking the day off work waiting for them. Had an unprofessional back and forth text with "Ramy" basically saying it was our fault. Horrible company and service. Will make sure AAA knows everything they said in their texts.

I was going to leave two reviews, one for the Leak Detection service and one for Repairs, both of…read morewhich I used. However, both received the full 5-stars so I'm consolidating. TLDR: James and his crew (Noor & Mike) did a fantastic job! Found a water leak in the living room near where the main water line enters the home (Thurs). Specifics: After researching online and at Yelp, I called a local plumbing service who offered to divert two techs later that day. While waiting, I did more research and found out that many plumbers do NOT offer leak detection service, ONLY repairs. So I tried "Leak Detection" as a separate category and found City Water Conservation (CWC)--who ONLY had 5- and 4-star reviews! I called and spoke with James who offered to come out right away as my house was close to the office. (The other leak detection service couldn't send anyone out till Saturday!) He isn't a Tech but said he would take a look and offer any advice (no charge!). He noticed I was losing a gallon of water a minute. He set up a Tech appointment for later that day. BONUS: Because CWC deals mostly with insurance companies, their repair and detection service prices are posted right on their website! No finagling or guessing. The plumbing service I'd called earlier came over and gave me three estimates--one to bypass the leak (least expensive), one to jackhammer the floor to locate the specific pipe leak and repair it, and one outrageous one if I wanted to reroute the whole system (which they did not recommend). Noor from CWC came over late, after 6pm, due to traffic from a job in the Bay Area but stayed till well after 7pm to do the job; found the area and marked it with tape on the carpet. Measured the moisture in the damp carpeting and (soaked) padding. Another tech, Mike, came over to help and both even moved a couch out of the way to better detect the leak area. James answered all questions (especially regarding insurance and what they might cover) and made sure a report (with pictures) would be sent the next day along with the estimate so I could decide. CWC's estimate to fix the leak was LESS than the plumbing service's lowest estimate just to bypass it! Guaranteed for life as well. I called Friday morning and they set up an appointment for first thing Monday AM. Mike came over *earlier* than scheduled and politely waited in his truck but I was awake and eager to begin so I let him in. (HIGHLY recommend Mike as he was one helluva hard worker, conscientious, patient, answered all questions and had a wonderful positive attitude.) **I should point out that I am a firm believer in the Golden Rule and treat workers the way I would like to be treated. I gave the guys snacks and water and tipped them. You of course don't have to, but that's how I roll.** With only a half-hour lunch break, Mike stayed until the job was DONE--10 hours! The leak was nestled in the concrete footing near the outer wall so it took a long time to drill down (Mike had to switch the hand-held jackhammer to avoid damaging the pipe with the larger, traditional one). He also had to remove some of the baseboard and cut a hole in the drywall to access the stubborn pipe. He braize-welded (sp) it and we had water again!! James came back the next morning to fill in the hole and add concrete back to level the floor. James also gave me his phone number to call with any further questions. He even recommended a mitigation company (to dry out everything) and a restoration expert (to fix the drywall) that they often use. After four-and-a-half days with no water, it's great to have it fixed! I hope I never need their services again but if I did, or if any of my friends or neighbors do I will fully recommend City Water Conservation. Thank you!

Joe is a great guy and easy to work with! He showed up at the time we planned and did a great job…read morewith the kitchen sink being backed you due to grease. He also suggested a few things that would help the pipes to not clog up so fast. Highly recommend him and will use him again if we have clogged/draining issues! Thanks Joe, well done sir!

I called and spoke to the owner about a bad clog in my shower. His son came by and tried to unclog…read moreit. The owner proceeded to tell me he would need to either get up on the roof or May need to replace my plumbing under the home. I asked how much will this cost and he quoted me $2k-$4k in work, without looking at it himself. I called another plumbing co in Redwood City and they cleared the clog within 12 mins and charged me $275. There are tons of plumbing companies in this area-- this is one I would not recommend or trust... The owner's son was very helpful...

I am very pleased with the work completed at my home which included toilet and kitchen faucet…read morereplacement, clearing vents from the rooftop down, then the outside lines and even into the septic tank and leach line. It was 35 years since the house was built and time for the tune-up. They did an excellent job of cleaning up. I also like that they are a Union signatory company with well trained and experienced people who explain what is and isn't needed and why. The price was reasonable and I even included a tip for the excellent service and communication.

Edgar's company was recommended to us by family, and I'm so grateful it was. We had a septic tank…read moreemergency on a Sunday afternoon & luckily, we were able to find a company to pump it right away, but the pipes were still clogged and things were backing up. I called Edgar after 5pm that same day, and he answered. He even tried reaching out to his guys to see if someone could come out that night. Although that wasn't possible (which was completely understandable given the timing), he made it a priority to come out the very next day with one of his employees. We live in an older home with less than ideal plumbing, and Edgar quickly identified the issues. He offered helpful suggestions on what could be improved, but never once tried to push additional work. We truly appreciated his honesty and approach. He simply wanted to make us aware of what he noticed. We also asked him about a few other plumbing concerns, and he was more than willing to share his knowledge and guidance. Edgar is not only kind and professional, but also very knowledgeable and skilled at what he does. Highly recommend!

Wow talk about service! Juan was 100% professional and provided me superb customer service!…read more I had no water for the entire weekend in my house due to a clog and Juan came out the same day I requested service as he had an opening in the morning. He completed the diagnostic of my water issue and knew what the problem was right away. Juan made sure I was aware of what needs to be done prior to doing the job and he provided so much details on what he needed to do and what would potentially be replaced. Juan went and made sure the water was working and unclogged all the pipes and replaced all needed faucets and pipes/valves before he left. Definitely my go to plumber moving forward, very hard to find honesty nowadays. Thank you so much Juan, you did an amazing job, and my family is extremely happy that we can shower again LOL :)

I had an installation scheduled with Costco, but they couldn't complete it because the washer and…read moredryer needed to be 18 inches off the ground due to California code. I called Juan Rodriguez from United Plumbing, and he came right away, built the platform, and installed everything perfectly. Fast, professional, and fair pricing -- highly recommend!

Outstanding Service from Lester Plumbing & Rooter…read more Mario and his father were professional and courteous throughout their visit. I showed Mario a small leak under my kitchen sink--specifically at the hot water shut-off valve--and he immediately showed genuine care and concern for the issue. He made sure I understood the repair process, got my approval before proceeding, and ensured I was completely satisfied with the work. The pricing was fair and reasonable, especially compared to other plumbing companies that quoted way too much for such a simple fix. On top of that, the repair came with a one-year warranty, which gave me extra peace of mind. I can confidently vouch for Lester Plumbing & Rooter--they deliver quality service with integrity.

I called Lester's for an estimate, owner came out to the Bay for this. He told me he'd give me best…read moreprice guaranteed and he wasn't lying. His prices were very competitive compared to all local plumbing companies in San Mateo. He ordered the parts, did the job within a few hours and job was completed, very attentive to detail and clean. I'd recommend Lester's to all friends and family. New business but you can tell he has the experience and goes straight to the point, no time wasted. I appreciate you Lester's and good luck.

Javier did a great job installing our new water softener. I was shocked at how many plumbers would…read morenot even call us back. Javier was very prompt and always communicated even just for a trip to Home Depot. I would highly recommend Javier for any plumbing projects you may have.

Javier responded right away to schedule a service appointment. He came out on schedule and…read morediagnosed and fixed our problem promptly. His rates are reasonable and he was very pleasant. We won't hesitate to call him again.

My water heater started leaking. I started looking for some plumbers on Yelp. Freitas plumbing and…read morewater heater had really good reviews so I gave them my business and couldn't be happier they responded quick got me a fair quote and Kai did a awesome job in getting my water heater replaced and back up and running.

I highly recommend Freitas Plumbing & Water Heaters--they did an outstanding job and delivered…read moreexcellent service from start to finish.

Bill is very professional. He recommended the best in class heater. communicated all along and…read morebefore the installation. He picked up heater and haul away as well. Very neat installation. Bill Thank You for your service All, When you request a quote from Pro. each measage get charged to them . Please be considerate

Our sink is clogged and I reached out to Acre Handyman Services. Bill is very responsive and he…read morecame over immediately and fixed the issue in no time. Very happy with the service, great guy and fair price. I'll be calling him again if I need any handyman services. Highly recommended.