Great Agent! Insurance can be hard to understand and making sure you have the right coverage is…read moreimportant. Brandon and his staff did a great job at listening to what my needs are and helped to find the policies that were right for me. Finally an insurance agent that is there for me and willing to take my calls whenever.

My insurance guy! They are fantastic and honest. Recommend them to anyone what wants a good agency…read morerun by excellent folks! Brian is great.

Brian Johnson you are an all star. I saved around $8,000 a year on my commercial auto insurance by…read moreswitching to American Family Insurance but I believe it was all because of how much Brian went to bat for my company with American Family to get the best deal possible. If you want just a slightly above average, average or below average auto insurance agent, Brian is not the agent for you because Brian is exceptionally amazing at everything I ask him to do for me. I have and will continue to recommend Brian to everyone I know. I truly believe if it was not for how honest, passionate and integrity driven Brian is I would not of switched to American Family. Here is an example of why I trust Brian: When I submitted a request for him to also cover our Business Liability insurance and I did not tell him how much we currently pay. Instead of trying to cut corner to just get me the cheapest policy which would not have the amount of coverage we currently have, he was completely honest and actually told me I would be better off staying with my current Business Insurance carrier. I normally would never say to trust anyone who sales insurance because the agent is normally only about making themselves money but Brian is someone you can trust to be honest and to provide all options even if it means he will not benefit. Thank you very much Brian for being a person of integrity. In today's world it is indeed a rare trait.

An insurance agency that cannot keep a commercial policy active has no business handling insurance…read more I would give Insurance Professionals of Arizona zero stars if that were an option. I used this agency through one of its agents, and the level of negligence and lack of follow through was absolutely unacceptable. My commercial truck insurance policy was allowed to lapse because the agent failed to properly handle the policy and follow through on what needed to be done. Once the policy lapsed, it was canceled. That single failure created a nightmare that took me approximately six months to resolve because finding another company willing to insure a commercial truck after a lapse was extremely difficult. I was the one who suffered the consequences, lost time, and dealt with the added expense and frustration, even though the lapse was not caused by anything I failed to do. This was not a harmless clerical mistake. Commercial truck insurance is critical to operating a business, and allowing a customer's policy to lapse can shut down that customer's ability to work. An insurance professional should understand that better than anyone. I also later discovered that I had apparently been given misleading information about another insurance policy. I was led to believe the policy and its payment arrangements had to be handled through this particular broker. I later learned that payments could have been made directly through the insurance company. That left me feeling as though the arrangement benefited the agency far more than it benefited me. After reading other Yelp reviews, including one describing remarkably similar issues with poor communication, missing follow up, and questionable explanations, it became clear that my experience was not necessarily an isolated incident. Insurance is built entirely on trust, accuracy, and follow through. In my experience, this agency failed at all three. Allowing a commercial policy to lapse and then leaving the customer to deal with six months of consequences is inexcusable. I would never trust this company with another policy, and I strongly recommend that anyone considering them carefully review every document, verify everything directly with the actual insurance carrier, and never assume this agency is properly managing your coverage.

My husband and I own several businesses. We trusted Insurance Professionals of Arizona with both…read moreour commercial and personal insurance for years. Unfortunately, that trust was misplaced. One of the most costly mistakes involved our workers' compensation policy. In 2025 my husband specifically instructed Jacob to remove himself as a covered officer, but that was never done. As a result, our workers' compensation audit resulted in over $6,000 in unnecessary charges that we had to pay just to keep our coverage active. We were assured the mistake would be corrected. It wasn't. The following policy year, Jacob made the exact same mistake again by leaving my husband listed as a covered officer despite being instructed to remove him. This time, it resulted in nearly $11,000 in additional audit charges, jeopardized our workers' compensation coverage, and caused our business significant financial harm. We have emails and text messages acknowledging that this error occurred. We also discovered that Jacob routinely financed our insurance policies through First Insurance Funding, telling us the financing only cost about 1-2%. After reviewing the financing agreements ourselves, we found the actual financing charges were approximately 15%. Had we been given accurate information, we would have made different financial decisions. As business owners, we expect our insurance agent to accurately manage our policies, provide honest information, and take responsibility when mistakes are made. Instead, we experienced repeated errors, substantial unnecessary costs, and a complete lack of accountability. If you are considering using Insurance Professionals of Arizona, carefully review every policy, audit, and financing agreement yourself. Our experience was extremely costly, and we would not recommend them based on what our business has gone through.

Shoutout to Adam for helping my girl and I find a low rate for our auto insurance, it was our first…read moretime insuring our vehicle and he answered every single question we had about our coverage. He found us a much lower rate compared to the quotes we received online, Thank you

All insurance is a SCAM…read more I still remember looking forward to insurance renewal. I was curious to see how much it went down with a good driving record, no accidents, and the depreciation of my 1979 Chevy Chevette. It was first Vette. And my policy lasted for a whole year. Today they wanna review your policy every 6 months so they can figure out how to charge you more sooner Bring to a lather and rinse & repeat Never Ending Corruption. And now they have the technology to track your every move. So now you're car narcs on you for speeding up to get around the asshats & reports you for speeding which in turn raises your rate Here in Arizona I just read a report about Waymo service of self driving vehicles. They were involved in 202 accidents in one year! I would have been cancelled from my insurance company after the 2nd accident. Make it make sense

Ryan Weston is a fraud/lying individual who will tell you that you have full coverage then tell you…read moreyou don't when you need it. Tell you that you won't get a lot of money anyway as it's an 06. I went online found 5 from 3,500-4,500$ he want to have you provide proof of conversion when that should be on them... recording lines. He wants to tell me I was worried about gas prices.... I had 3 vehicles with him for years and run my own business.... $ wasn't an issue

I had been a long-time customer of USAA, and their rates had never been beat whenever I got quotes…read morefrom other companies. I received a no-pressure quote from Ryan for Home & Auto. I was amazed that I could get the exact same coverage and a much lower rate through Desert Breeze Insurance. I switched a few years ago, and I've been very happy with my great rates and excellent service. Because Ryan can offer insurance from many different companies, without even asking, Ryan checks my rates before every renewal and often finds a better price for the same coverage and asks if I would like to change providers. There is never any pressure to add coverage or switch providers. Could not recommend any higher!

Have been using them for about 2 years! They are always so nice and helpful. It's great because you…read moreget to see all of the price options from all of the insurance companies. From full coverage to basic liability! Would recommend to friends and family

Please be aware this is the most horrific insurance company I have ever had to deal with. The two…read moregirls that work here are so unprofessional they do not know what they are doing. Monica I believe her name is went out of her way to call and speak with someone about my policy who is not on my policy and they spoke about personal information of mine which I know is not OK, she then called the company who I got my policy with and stated information that was not correct and that she personally assumed never did she call me to justify what she thought. She Took it into her own hands to cancel my policy without ever speaking to me directly I soon lost out on $220 which I am OK with because I would never want to deal with this company ever they are such an inconvenience!!

When you need insurance options, you want someone who is trustworthy and experienced. James is…read moreboth. I've meet with James several times to discuss insurance and he is knowledgeable about all areas of health insurance. He communicates well and is able to simplify insurance topics that help consumers understand what they need and don't need. Has affordable options as well.

Lindsey is amazing, she goes above and beyond for her clients. She has been available whenever I…read moreneed her with a solution at hand. If you are looking for Insurance she is your woman! I definitely recommend her especially in these times when so many people aren't doing their jobs well.