insane amount of claw machines! Staff is very helpful around them too in case some need servicing,…read moreprize adjustments Great date / double date spot! Didn't try food. Want to try that Sports area they have next time

Unfortunately, today was a complete miss and disaster. I've been coming to Round 1 since 2020 and…read morehave been a returning customer, even stopping by at least once a week until Round 1 itself became busier with business. This used to be my go-to Round 1, but I will not come back and here's why. I came yesterday (10/01) for a collaboration I've been avidly looking out for since the announcement for the Persona 30th collaboration. I reloaded my card at the game counter and purchased items with a worker named Angela and asked her if I could redeem the keychains for this collab when reloading the card. She told me that they didn't have them right now, and asked which keychains from the display would I like to redeem. I only came here for one reason so I wasn't really looking for other keychains, and therefore it took a while to figure out what I wanted. Thankfully, since it was a weekday, no one was behind me waiting, but after a while, Angela told me that if I wanted to, I could return at a later date when they have the keychains and redeem them. I was skeptical, I let her know as much as I'd like that, how would the next person know that and she proceeded to tell me that the next person would see on their system that I didn't redeem anything. On the website it says keychains must be redeemed same day as credit reload, but since they didn't have the keychains on their date of launch and after we confirmed it with a staff over the phone the day of, where were we supposed to go from there especially since they're asking for $120 or more to get both keychains? After a back and forth confirming with Angela, she said it's fine that I can come back and she doesn't see a reason why I can't get the keychains the next time as long as I bring a receipt but the receipt doesn't have much info aside from the amount I paid and when and where-- which is even more suspicious in the grand scheme of things (the time is wrong on the receipt for some reason). I came to this location on 10/03 midnight since we were in the area and decided to asked if the game card counter had it. I spoke to Brianna and let her know what I was told the previous day by Angela. She said that she needed to check with her lead to see if they could do anything if at all since they didn't do that. And after speaking on the mic with someone, she said that yeah I couldn't redeem the keychain-- it would have to have been redeemed day of and I couldn't even redeem anything else. I was feeling pretty cheated, and another worker, didn't really introduce himself but his name was Andrew, intervened, asked if we called, and I have no clue what he's talking about and said I'm not sure what's he's asking about since we did call but for something else (our call was to ask if they would have the Persona 30th products on the first of October because the last collab with persona 3 reload they didn't have product out on release day; they said they did, but sadly on 10/01 when we came, they didn't have the keychain and they didn't tell us that over the phone when we called). I was trying to ask if I could speak to someone like the lead/supervisor/manager for this issue, but it was clear he was getting fed up with us as he spoke to Brianna. He then turned around, grabbed the two keychains of P3 and P5 from the back end of the table and then proceeded to THROW IT at us on the counter, with attitude, as if he was throwing trash and not merchandise in front of customers. We just stared at him, could not believe he just did that, and then he proceeded to try and smooth things over with a fake smile and two thumbs up saying, "We're all good". I just took the keychains and walked away feeling mixed about the whole situation that unfolded when none of that had to happen; who knows what else he would throw at us if we stayed any longer. But it didn't sit well with me. It still doesn't sit well with me that someone can openly be disrespectful and not be reprimanded by anyone. I don't even know if he was a lead or just a team member, but seriously, if you want a chance to get assaulted and disrespected, this is the Round 1 to be at. I've been pouring too much money into Round 1 and I'm not proud of it, but after this encounter, I'm even more appalled at Round 1 and myself for supporting them. I get that people are trying to take advantage of people out in the world and it isn't a wonderful place to be at right now overall, but if you treat people with kindness, kindness is sure to follow. Round 1 needs to stop hiring people who don't enjoy being here at all and show it and then take it out on the customers. That's terrible customer service and no one deserves to be treated like they're an eyesore or annoying especially at a place that advertises being welcoming and family-friendly.

The prices are ridiculous. We wanted a cup of water and they said we had to pay for a picture which…read morewas $10 of water when I asked why I didn't wanna pay. They said I fit and I wanna pay there was a water fountain For general admission was for those playing. I paid for my but I had to pay as well and didn't do any activities which was also terrible I'm over it here Also you can't drink here what's the fun in that Also the ac wasn't working or something cause in there and round 1 was hot as heck!

Great place for kids and adults. It's a big indoor play place of variety things to do (roller…read moreskating/blading, arcade, ping pong, dodgeball/kickball, jumpy obstacles, bowling, volleyball, basketball, batting cage, riding the bull, pool table, etc. Spo Cha is next to Bowlero, and a separate facility. Pros + variety of activities to do, my favorites are roller skating, arcade, & pool table + great for kids events (birthdays, outings, etc) + clean and well kept Cons - could get crowded depending on the time of day - food options are limited inside My kids definitely had fun and we can't wait to go back!

My family loves coming to Kawaii Klaws. Some claw machines can be very hard to win but that's what…read moremakes it fun. The staff are all friendly. Bella was working the front counter when we came and she was very nice in explaining how the trade in works. This is a fun place for kids, teens and adults. We've come different weeks and have seen different prizes. Great selection of plushies. They had lots of hello kitty and Disney items. For us personally it's worth the value especially because you trade plushies.

Came here because of a $10 for $15 Groupon that I purchased. I am a sucker for claw machines, and I…read moreusually can get plushies at about $5 each at other claw machine spots. It's $2 for a card to load the Groupon arcade credits, and the points per card by dollar value are intentionally difficult to calculate. Some machines cost 15.6, some cost 8.8, etc. The claws do have the double tap function, but they are rigged so the claws loosen at top and payout is meh, even when the employees reset the machine if asked. The cutting machine is also quite rigged and rarely stops after letting go of the button. Overall, I prefer claw machine places (like claw daddy, infinity claws) with more enthusiastic and helpful employees (versus those sitting back at the counter chatting with their non-working friends) and a less rigged system. I won't be back again.

Came here on President's Day night lots of kids in arcade area and there's a line in the go karts…read morearea. Restrooms trash bins overflowing with trash. It's our first time here so we decide try their food section. We ordered pizza half cheese half pepperoni, hamburger with fries, garlic fries, mini corn dogs, churros and chicken burger. The pizza is undercooked and oily with so little pepperoni toppings. The mini dogs are crunchy outside but serving is quite small. Hamburger is dry and the garlic fries is drenched in garlic infused oil not amaze. Churros so oily and sweet. Chicken burger is nice. All food prices are way on the higher scale. I hope there will be more healthier choices of foods, desserts and drinks so both kids and adults will have great time.

I organized a company teambuilding event here and birthday party for our CEO, and couldn't have…read morepicked a better place! We had a private room that handily served our entire office staff with windows looking out to the race track for cake and opening of gifts. We all enjoyed competing as teams racing against each other, which was an absolute blast. This was one of the better team building events we've had! Highly recommend for super cool adults (and kids, too).

This place was awesome for my son's 10th birthday party. The laser tag is very big and interactive!…read moreIt was so nice to have them run around and just get tired. The kids loved the arcade games, the virtual reality, and the bumper cars. All of the games we're working and then staff was extremely helpful and attentive to our party needs. I would recommend them anytime

Had a party here this past weekend and did not have a great experience. The inside of the building…read morewas 86 degrees. They had about 4 portable fans but that did not help or make a difference. All of my guest were super uncomfortable it was embarrassing for me as a host to have everyone come to a party where it is almost 90 degrees inside. To top it off there was about 3 other parties & only ONE party host (employee) to help with all 4 parties. My party started at 4 I had guest who had arrived already & we're all waiting around for the kids game cards. We did not receive our game cards till about 420 bc the party host was super busy helping the other parties, getting anything took forever. Our party ran out of water & I asked for the water jug to be refilled & it took about 20 minutes to have refilled. I felt bad for the party host he was doing the best that he could, super unprofessional on management to not have more staff help with all of the parties they had booked. The employee that was explaining the laser tag rules was super RUDE, he asked do we have any birthdays today my 7 year old raised her hand & said me & the employee rudely goes we know it's your birthday. HOW RUDE! Why even ask that then. I was told this by multiple guests. The restroom disgusting! No soap just hand sanitizer. The laser tag room was even hotter. All of my guest came out dripping sweat that most of them didn't want to do the next round bc of how hot & uncomfortable everyone was. Super disappointing and embarrassing. The whole point of me booking a party was so that my guest would be inside and not hot during this summer heat wave. WOULD NEVER BOOK A PARTY OR COME HERE AGAIN.

Retro trailer was amazingly good and fun! We are very happy with the trailer and service they…read moreprovided. The kids had an amazing time and it definitely made our sons party more fun and enjoyable. Retro team thanks again for this, our experience was definitely 5 stars

We rented this game truck last weekend for my son's 10th birthday and it was a HUGE hit! The kids…read moreloved all the gaming systems inside and the parents loved the retro systems on the outside. The game Coach Jimmy was great with the kids and was so attentive he noticed I needed help before I even had to ask. I did a lot of research beforehand and felt like their truck was not only the most equipped, but the pricing was competitive as well. My son keeps saying "Best birthday ever!!!" Thanks a million Retro Rolling!

Had a great experience. Great atmosphere and staff…read more Shout out to Joaquin who took care of my party. He did an awesome job.

You have Vibes of the seventies and the eighties when you step here original and really good…read morecondition they still have real bowling pins most places have transition to the Rope pins definitely you feel it definitely the excitement is very different with real bowling pins very large bowling alley with like 50 Lane capacity they even have a bowling shop where they could adjust repair and serve your bowling needs how's that for a bowling alley and plentiful parking

Forgot what it felt like to run around with some friends playing laser tag. Its been years since I…read moregot with a group and played - let alone a full HOUR with 4 games inbetween. They have an adults only game and that was so much fun. I didn't have to worry about running into little kids or anything like that. Would definitely be back!

I can't even remember the last time I've gone laser tag, let alone one that was for adults only. We…read morecame 30 minutes before our assigned slot and we were able to hang out, get familiar with the facility and sign all the waivers. We also took some cool pictures at the stage that they have. Honestly I had no idea what to expect but my group had such an amazing time. There was 15 of us and we played about 5 games in a span of our 1 hour time slot. Our game master was so great, she had great vibes and was very informative with all of our questions. Either i'm old or out of shape (or a mixture of both) but i was huffing and puffing between the games and I think the timeframe per game was good. The breaks inbetween helped a lot too LOL Can't wait to be back. The missions were really fun!

I am starting to become a regular here lol…read more I stumbled onto this place because my friends and I started a hobby for coloring and we needed a place to just come and color. It's awesome that this place also has a bunch of games and specific game rooms if you wanted privacy. My friends and I come here to play games, color, or just hang out! It's also awesome that you pay by hour. P.S. They have a good deal on weekdays :) Love this place and will be coming back!

Very roomy event center. You can come in and play board games or make stuff--from diy cell phone…read morecases, fluid bear paintings to even tufting. We made appointments online to reserve two spots for tufting. Upon coming in for our appointments we had to wait about 20 minutes for them to set up. Upon setting up, they have to do a little class session to teach you how to use the tufting gun. After that it was smooth sailing. My friend and I choose the mini frame tufting at $75 a piece. We chose our picture and sketched it onto our canvas and was able to start tufting. The staff is there to help answer your questions and to give you tips. After you're done they help glue the backing of your rug but I didn't see them seal the back of it with any product other than a fabric to keep everything together. With that being said, if you're making a big rug idk how safe it'll be if you were to wash/vacuum it. Just putting that out there. Other then that, it was a fun and therapeutic experience. We spent about three hours on our pieces. If you make reservations make sure to plan accordingly as it is a longer activity especially if you like to take your time.

I mean if you haven't visited frank and son... are you really a true nerd? I don't think so. I've…read morebeen to Frank and son since they were located at the previous location when I was kid. That place felt massive. This location does feel a little smaller, but it's still massive. Plenty of vendors and variety, some shady vendors that will overcharge too much or just be plain rude, but overall it's a great experience as you will find very niche and interesting/weird stuff. You will also find vendors selling things for great prices. Make sure to bring cash and most vendors will give you a discount. The only downside is even with the ridiculously large parking area, it STILL fills up every single day. It's literally always busy, so prepare to walk a lot. Always fun to visit every once in a while.

This place is so popular that it is very hard to find parking. I used to come here as a kid with…read moremy brother and we would peruse the aisles looking for treasures. comic books, transformers, Nintendo games, etc. you never know what you can find in a box or a shelf for a dollar. One time, I was looking at buying some TCG cards, when a guy bought a whole booster box, opened them all, picked out the couple cards he wanted and asked the vender if they wanted to buy the rest back. Vender refused, so I offered $20 for everything. It was amazing. Now, it's gotten way too commercial for my liking. Everything cost way more than they should, and You can't find a deal anywhere. Last week, I came in looking for a couple MTG to fill out my cEDH deck. Seller says they price things competitive off TCGPlayer website, and then quoted me $6over the tcg price for a $20 card. He says they have to charge more since the booth costs them money. So... I could just buy online, save the upcharge, and you will have to pay for shipping? Thanks but no thanks.