The temps have been in the upper 90's and low 100's here for the past several weeks, so the AC unit…read morehas been working overtime. When I woke up this morning at 3 a.m., the AC unit was off and the thermostat was inoperable. I called Ability Air Conditioning Inc, and they sent their technician, Daniel, out to my house promptly. Daniel has serviced my unit before, and he's always so professional, clean, and knowledgeable. He diagnosed the problem right away, explained everything clearly without any confusing jargon, and had the AC unit cooling again in no time. I've used Ability Air for my heating and air conditioning maintenance, service and repairs 19 years (since 2007), and wouldn't dream of calling or using anyone else. Fair pricing, honest work, and local family-owned service at its best. Highly recommend them to anyone in the Shreveport-Bossier area!

Great company to work with. Daniel did a wonderful job. professional and knowledgeable. showed…read moreup early. have never had an issue with Ability. would recommend them to anyone.

Solomon Simmons came out last evening to work on our AC, and we couldn't have been more pleased. He…read morewas easy to talk to and really listened as my wife and I explained the problems we had been having that two other repairmen had not been able to fix. Solomon clearly knew his stuff. He took the time to understand what was going on, explained things well, and was very pleasant and professional to deal with. We will definitely call Brooks again in the future if we have any problems with our AC or heat, especially if we can have Solomon come back out. I highly recommend him!

This company stood behind their product. They were the original installers of our AC unit. There…read morewas an issue with the warranty that came about but they stood by their product and did right by us as customers. They were friendly and worked to make sure we were satisfied with the work. Best of all we got our central AC back. Thank you for being polite and standing by your products.

I called him at 8:10 on a Monday needing my new HVAC serviced because it wasn't cooling. The…read morecompany that put it in insisted it was the Nest thermostat and was only agreeable to put in a new thermostat. I love my Nest thermostat and it worked perfectly with the old unit. Barnard had two employees at my house at 9:15. I asked them to check all the wiring and they found several issues that were causing the problem. My Nest then worked perfectly. They are my new HVAC company.

James Bernard was a referral, as I needed my toilet fixed. James yellowpages states next day…read moreservice. I spoke with James and asked him at his convience to come over. I left two messages for james and no response. That was 3 weeks ago. JAMES this speaks volumes of who you are. Unprofessional- JAMES BERNARD-ZIP-ZERO-NO

I called Bobby Brannon Sunday (7/10/22) because my A/C was not working since the evening before…read more(dip in Power in the evening) and someone was very quick to answer the phone telling me that a Tech was going to call me in a few minutes. Sure enough, a very professional Tech called me a few minutes after and told me he was going to be at my house within an hour/hour and 1/2. The Tech changed the capacitor for the compressor and within 1/2 hour or so, the A/C was back in operation and the temperature in the house started cooling down quickly. Thanks BK, for a Job Well Done! Richard Daigle, Bossier City - 7/11/2022

DON'T use Bobby Brannon Heating & AC!! There are so many companies to choose from. So save your…read moremoney by taking my word and learning from my experience. The service was awful from the very first phone call to the last phone call. Nearly every employee I encountered was unprofessional, unfriendly, and incompetent. So what can you expect... I purchased a home in Bossier City, LA, and before moving in I simply had Bobby Brannon Heating & AC accomplish the semi-annual service and install two float switches in the two HVAC drain pans. Simple, right? Not for Bobby Brannon Heating & AC. On their work call the service technician checked the Freon levels and then FORGOT to put the cap back on the valve. The Freon leaked out! Oh, and then they completely forgot to install the float switches. So I had to have them come out JUST to accomplish this simple task. Get this....they just sat the float switches on the rim of the drain pans without attaching them at all to anything. You could simply flick them onto the floor. Meaning if you had a leak, the drain pan would fill and the float switches would simply float out and onto the floor, while your house flooded. So, I had to have Bobby Brannon Heating & AC come out for a third time. What if I had not checked the float switches were installed and were installed correctly? How often do you recheck all of your contractors work? Do you know as much as your contractor to check their work? Should you have to check all their work? NO! So do not use Bobby Brannon Heating & AC. Customer service...none. They were not apologetic. They acted as if this redo was standard protocol for them. It was apparent I was troubling them to accomplish the job they were paid to do, and to have done right. So let's get back to their draining the Freon from my air conditioning system. In June I moved into the house to find that the air conditioning did not work correctly. I had to move into a house in 100+ deg of heat with 22,000lbs of boxes and furniture without air conditioning. Being that Bobby Brannon Heating & AC had just serviced the air conditioning system, I called them and asked them to check it out. They would not provide any advice over the phone and were eager to be paid for another service call and the cost of a system diagnostic. My sellers, as awesome as they were, bought me a home warranty plan. Not knowing if the problem was small or big, I felt protected with the home warranty. With Bobby Brannon Heating & AC's lack of willingness to help and the possibility that the entire air conditioning unit needed to be replaced, it now only made sense that I call my home warranty company. D & G air conditioning came out and within minutes discovered that BOBBY BRANNON HEATING & AC HAD LEFT THE FREON CAP OFF AND THE FREON LEAKED OUT. So, I paid my $75 service call to the home warranty company. I then visited Bobby Brannon Heating & AC's store to inform them of their third mistake, and ONLY ask for reimbursement of the $75 service call fee. They were not willing to listen to anything negative about their company and demanded proof. So, I drove home and back to the store with the invoice and the contact information for D & G air conditioning. Now the owner (I use 'owner' loosely...someone of leadership) was not there and no one else would listen to me or look at my documentation. So, I left a copy of the invoice and I waited for a call back from the owner. It never came. So, I kept calling their office and finally after weeks I got a hold of the owner. All he wanted to do was bad mouth the other air conditioning company (including profanity), call them liars and incompetent, and state that his company couldn't make a mistake and that I couldn't prove otherwise. This was a miserable experience that ended up costing me more money to pay for their mistakes. I do not recommend this company. They need to overhaul their company's attitude, customer service, and quality. Aaron

The fellas at AccuTemp have been by my side for many years, helping me survive Louisiana summers in…read morean old house and that's not easy. The last job they did was replacing the vents under my house. They had to dig trenches, fight off critters, it was not easy but they did it all with a friendly smile! Made a HUGE difference in my air system. So grateful!!

Service was quick and quality of work as far as I can tell was awesome. These folks are super…read morehonest people and I would definitely recommend this company to others.

Very knowledgeable and checked to make sure the issue was not further in the system. Great guy!read more

Pete and his crew went over and beyond our expectations installing our new HVAC system. Very…read moreprofessional, prompt explained the process and equipment installation. Made recommendations to save money in the near future. 10/10

I initially called Jeff to check out why our dryer had stopped working. My wife and I thought the…read moredryer had gone out, but once Jeff got into the wall outlet he found that for some reason the wiring had come loose from the outlet. He probably saved us from having a fire in the house. Then, we were just telling him about some other things we were thinking about having done. We were wanting our hall bathroom remodeled and the old cast iron tub taken out and replaced with a walk-in shower. The next thing you know he is tackling that update. Not only did he do the walk-in shower but he also repainted the bathroom. Then he fixed a bad place in the hall ceiling and painted the hall. But, he wasn't done. He then took down the old laundry room cabinets that were installed in the laundry room when the house was built in the mid 1970s. He repainted the laundry room and installed new flooring for it. Also, the air vent for the dryer was through the wall into the garage. He drilled a hole in the laundry room outside wall and vented the dryer to the outside. He also took care of a couple of other minor things that he thought needed to be done. If you need anything, and I mean anything, done around your house don't hesitate to give him a call. His prices are very reasonable and he is just so much fun to talk to. From the first time he walked into our house we immediately liked him.

Excellent customer service and competitive pricing! Worked with my schedule and we're always…read moreprompt! Will absolutely use them again!

I gave this company a call because I had a leak somewhere in my bathroom wall. I though it was…read morefixed previous when I used a different company. That was not the case. Both men who fixed my drain were professional and respectful. I received a courtesy call letting me know they were on the way. The office personnel were pleasant to speak with. The price was fair and it was cheaper than I thought. I highly recommend this company. They even do bathroom and kitchen remodels.

What this company does is give you an expensive quote and then when you agree to the job, their…read moreplumbers show up and say they are going to do the job with less man-hours and use less materials and tackle the job in an easier way but the price will still stay expensive. Hope that helps!