Cory was very informative and knows his product very well. After getting multiple estimates from…read moreother companies we felt more comfortable with Cory right away. He didn't try to sell us on anything he didn't believe we needed like other companies had done. We also liked that Mountain does their own monitoring unlike some other "local" companies who use monitoring from out of state. All of their products are American made too!!

Great customer service, follow up and pricing. Quick and efficient on install. Very happy with…read moreservice so far. We worked with Cory on getting set up and he was very helpful!

We worked with Kevin on setting up security. He went above and beyond through the whole process…read more He communicates clearly and returns calls fast. Service like this is rare these days. The security system and ongoing updates are exactly what we wanted and working well. We have had one security event and called Kevin-- once again he was right there to offer advice.

Kevin has been our go-to from day one (many years ago) for both our alarm monitoring and cameras. A…read morewell known monitoring company kept upping their prices and when Kevin was at our place pricing our cameras, he mentioned his company does the exact same thing all the big name brands do, just cheaper. We were a little skeptical but let's say, after some accidents where we forgot to disarm in time or those staying at our place messed up the sequence for disarming the system, IRON FIST (IFSS) monitoring got a hold of us, verified and canceled the police, just like the big name monitoring companies. We will always have IFSS for our home, plain and simple. As for the cameras, clean and professional install and when there have been any issues, usually us messing up the app when getting a new phone or wifi-router, Kevin and his crew are very responsive - usually the same day but ALWAYS a phone call no matter what. Thank you Kevin for everything!

Got met by some cool dudes at the shop. Got me right and a spare key to my motorcycle made. Super…read morehelpful. Appreciate the service. They did a great job and it was pretty cheap.

I locked my keys in my car today and had my dog with me. We had just finished a training session…read morewhich is located in a business park and they were getting ready to close. I still had an hours drive before I would be home and it would soon be dark. I was afraid we would be standing in the dark by ourselves waiting for a AAA technician to arrive. I explained to the girl on the telephone what the situation was and the call was expedited. Tim the AAA technician arrived in minutes. My dog was tired and scared so Tim did this while I kept a distance holding on to a skittish dog. Tim was prompt, polite and professional and after a terribly stressful situation I was overjoyed to experience a little dose of kindness. Please let him know that his happy smile and jovial disposition turned a bad situation around. That was a gift.

These guys were easy to work with! They customized a full home security system to fit my home. They…read morealso gave us an app that we can use the system on the go. Very convenient! I would recommend if your looking for a local alarm company in Idaho.

From the owner: We are a new home security company in the Treasure Valley! Our friendly staff has over seven years…read moreof experience in helping families protect what matters most. We pride ourselves in providing our customers with a top notch experience from initial consultation to every step along the way in keeping you and your family safe. We specialize in wireless home security, home automation, and medical emergency pendants.

Ellen Gurney and Matt Payne take good care of us. We were the unfortunate recipients of stolen…read morechecks recently at our business and Ellen dispatched her associate Kyle out the same day we were notified. Kyle spent over an hour with us editing the security footage of the perp when he was in our store. The perp was arrested in Washington State and we hope Sonitrol's efforts get us a conviction as well as insurance recovery

The Boise team at Sonitrol Pacific is amazing! They will provide above and beyond service, go the…read moreten extra miles, always do what they say. Their alarm technology is the ONLY one to buy. They just don't have an competitors who don't have lots a false alarm problems. If you need residential or commercial/business access control, security, alarm, cameras or just peace of mind, this is the only company to choose from. So glad I found them.

Took advantage of my mom. Left holes on walls, damaged a wall in the garage. The installer she had…read moreknew nothing. When calling him out for not putting in cameras properly the installer had a attitude. He clearly doesn't know how to properly do his job. Then my mom calls and supposedly speaks to some area rep who then hung up on her after threatening to charge her $1,800. You are now going to get not only bad reviews on every platform to include bbb and contractor board but we will also be going to the city and getting attorneys since you think you can damage people's homes then threaten to charge them $1,800

I would give 0 if I could. Don't waste your time! Shady technicians, installation was garbage! 3…read moreyear contract, say you get free equipment but you are paying for it in the 3 year contract that is a min of $63 a month!

I have called at least seven times and tried to go to the office in Meridian, but was told by…read moreanother company in the building they only see by appointment only. My mom is 93 and living with me now. I cannot seem to get to anyone who can cancel this service. What a scam. Who do we report them too.

My 83-year-old aunt was using their service for medical alerts. She has moved to assisted living…read moreand no longer needs their services. We have called and left messages. Talked to them twice. BUT she is still getting charged $54.99 a month. Their email address does not work, and web site is gone. Shame on them for taking her money!!!!!