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    Infamous Home Care

    5.0 (1 review)
    Closed 10:00 am - 3:00 pm

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    3 years ago

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    Home Instead - Home Instead Care Giver and their client in the bathoom, putting on a band aid

    Home Instead

    3.7(3 reviews)
    14.3 km

    We weren't sure what we were going to do when my dad passed away suddenly. He was mom's sole…read morecaregiver. I started making phone calls and when I spoke with the staff at Home Instead, someone from the office came and met with me the next day. She was comforting and knowledgeable. I started feeling like things would be ok. Once I met the aide, she was so kind and she just knew what to do, It felt like instant relief and a weight lifted. They are able to fill in when we can't. They have truly made this awful time bearable.

    They are not professional. They argue with you on phone and don't call back. They don't answer…read morequestions. They don't call you to tell you caregiver is not coming! They don't hire professional caring people. I've had 2 care providers, one was nice, but neither really had any training. Cargiving is supposed to help the family not stress it even more! I've only had services for 2 months! Tracy is rude and mean on phone to me the costumer. She didn't call to tell me no caregiver or to answer questions. Skip her boss was suppose to call and didn't either! Receptionist didn't care about me out had any answers and was not nice. Do yourself a favor hire another company that actually cares about you and your family! It is so stressful for a family member to have another new caregiver to come in to bath them, seeing them naked. It is already an embarrassment for person receiving care.So company really should be super nice and grateful. It is our money or insurance that keeps then in business. I'm filling complaint with Indiana government agency for aging also.

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    Home Instead - Home Instead Care Giver and their client

    Home Instead Care Giver and their client

    Home Instead
    Home Instead - Home Instead Care Giver and their client getting ready for the day

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    Home Instead Care Giver and their client getting ready for the day

    Infamous Home Care - homehealthcare - Updated May 2026

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