There's no leadership in activities nor, in staffing in this department , as a caregiver providers…read morethis is unacceptable in a nursing home there are residents that are being missed diagnostic with dementia ,and being placed in their memory Spring unit, administrators are hiring, young and inexperienced directors, who does not have the credentials to run the activity department that is also unacceptable.

They treat staff worse than the residents. Don't put them there., so unprofessional, and always…read moreunderstaffed. Also, underpaid. If you want your loved ones looked after, don't house them there. Signed, one of the former employees

No! Dirty, nasty employees who dislike old people. Their…read morebilling department is corrupt as they add up charges all the time. Sometimes the food is good, but it's king of hot and miss. I would advise pesto live some else!

Communication between staff and families is poor, making it extremely difficult to get clear or…read moretimely answers to even basic questions. There is also a noticeable lack of transparency which is deeply concerning. These issues make it hard to trust that we are receiving the attention and support deserved. For the price, there are many better options in the area.

Do not use this service unless you want emails and annoying calls. And this was after I was told…read morethat they couldn't help me with my aunt's care because she didn't make enough money to qualify for any assisted living facility in her area. This is despite their advertising claims that they can help with a temporary placement until she could spend down and apply for Medicaid. All they care about is the money they make from overpriced senior care facilities

They do nothing but send all your information to many facilities without asking first. Then you are…read moreinundated with emails, texts, phone calls and junk mail. They work like a convention bureau for health facilities. I finally had to threaten legal action for them to contact all the facilities and ask them to call the dogs off. Don't ever use the trash company

We have a relative staying here getting rehab. The care she receives is excellent and the staff is…read morevery friendly and helpful. This is a very nice facility and has everything one would need for rehabilitation.

My father broke his hip and was is need of more physical therapy than the hospital could supply…read more We heard good things about Greenwood Village South's rehab facility. I called 2 days in a row and left a detailed message with admissions, specifically Megan, the second day, asking for someone to call me back. I had spoke with a very nice person in the rehab center who said she was in a 1 hour meeting and would be out at 10am. SILENCE again. Very disappointed with the customer service, hopefully this is NOT indicative of their patient care. I did call several rehab centers on the southside of Indy and everyone of them called me back within 2 hours! My dad easily found a nice place and we are all happy.

Excellent staff and environment. They go the extra mile with care and compassion for the residents.read more

Very nice facility! When looking for assisted living whether for yourself or a loved one, you hope…read moreto find a place that can provide as close to "home" environment as possible. While I would add some bright color paint to some of the walls (grey and white right now), this home offers a theatre room, a library, an exercise room, two sitting areas with fireplaces and some outdoor patio space. Also, a large, linen tablecloth dining room. The rooms are adequate in size, look comfortable, with a double sink, apartment size refrigerator, and microwave. There is usually room for 1 or 2 chairs for visitors and a single bed. The bathroom is large enough to easily maneuver a wheelchair or walker. During our visit, bingo was being played and we were told there are always scheduled activities to keep residents busy and socially involved. Lets face it none of us look forward to having to live in an assisted living facility. Or having to decide where a parent or other family member may have to live temporarily or permanently. For me, a baby boomer, it was comforting to know this place is here.

Absolutely awful. Do not recommend you sending your loved ones here. We had a lot of concerns with…read morebasic care being provided to my grandma. Lack of responsiveness, meds on schedule, orders being followed etc. several complaints sent to state. Nothing ever changed. My grandma is deceased now but the 4months she was there was extremely stressful. We checked on her daily and still had so many concerns. I would check all platforms for reviews. A lot of the positive ones are from staff that work there, not necessarily residents and family . Do your research and ADVOCATE ADVOCATE ADVOCATE!!!!!

Will only give meds when they want to, not when prescribed (i.e. every 4 hrs).Have not had solid…read morefood since I got here because no one thought I may want to eat, kitchen closed. I have been wheeled around in an office chair with no arm because someone would not get me a proper wheelchair. I can't even get to a vending machine to get something. It took 2 hrs to get my pain meds that were overdue by 6 hrs. I am sure I will be punished in some way by the staff for posting this. I am taking copious notes. I was told I can only get a wheelchair from therapy on MONDAY, THIS IS SATURDAY!!! FINALLY HOBLED DOWN TO The vending machines, THAT DO NOT WORK. I can only use a wheelchair if I have "been here long enough" according to the nurse.

Based upon recent experiences with my mother and mother-in-law, if you are looking for assisted…read moreliving for a loved one, consider the following: 1. Don't just talk to the sales staff. Seems obvious but I failed here. Their job is to get you to sign on and obscure the less positive aspects of the facility and operations. 2. Talk to the Executive Director. Ask if this is their full time position or do they have responsibilities outside the facility that take their focus off the facility you are interested in. Find out how often they visit the residents in their apartment (ours never did). If they don't do this, ask them how they stay engaged in the operation to understand the resident's needs. 3. Talk to the Nursing Director. Ask the same questions as the Executive Director. Also ask how they assure resident safety. Listen for rote practiced answers with little sincerity. Ask how they deal with conflict resolution when a resident and an aide just do not see eye-to-eye. My experience with this was maddening. 4. Talk to the Chef. Ask them if their budget meets their needs. Ask how they deal with quality control so that food is not overcooked and therefore tough for old folks to cut and chew. 5. Ask if the facility has a nutritionist, and if so talk to them about how they assure vegetables are a part of the choices available. Ask how often they work with the Chef to ensure nutritious choices exist. 6. A big one: ask to see written policies defining levels of service and if they use a points system (I think most do), ask for written policies that define this points system. We didn't understand the importance of this until health started failing and then were refused anything in writing. I now feel this was unacceptable. 7. If your loved ones have limited mobility ask how the facility works to engage them into the activities and get them out of the isolation of their room. With this facility and the requirements of the building codes, the apartment doors truly encumber resident visits between apartments. Ask those you talk to how their operations work to neutralize this. 8. Ask sales, the Executive Director, and the Nursing Director how they track the activities of the aides so that you are assured you are getting the services your loved one is paying for. Found out there is no such thing at this facility (and maybe that's the case at others as well). But, if you ask, you'll at least know it going in. Also ask if they are fully staffed (all facilities are struggling with staffing). With tight staffing how do they ensure resident safety never waivers as aides may want to hurry residents that no longer can physically do this. 9. Of course, visit the Indiana State Department of Health website to understand any violations or reports tied to the facility you are interested in. Please know that while I was extremely frustrated with a couple caregivers and what I saw was a lack of correction and accountability, there were several wonderfully caring CNAs and nurses.

Warm and Welcoming the minute you walk in. We moved my in-laws in from MN to be closer to family…read moreand they are so happy! We loved the process, the environment and especially THE FOOD! Scratch kitchen and they can order from 7:00 am-7:00 pm. Always activities to stay busy if they want, relaxing environment, awesome STABLE staff-little turn over and the apartments are spacious and well appointed. HIGHLY RECOMMEND. Amy C.

My mom lives at Bloom at German Church. She has been here for 3 years. She loves it and I love it…read morefor her! Everyone is attentive to mom's needs. For that I am grateful. I, too, love helping as much as I can. Bloom is my second family. I highly recommend Bloom at German Church for anyone seeking Assisted Living. A great Staff that will end up being your friends.

I have referred people to season's hospice for the last 4 years. They have always been easy to work…read morewith and truly care about there patients. I would highly recommend!