It's a newer rehab/recovery facility on the south side. We…read moreneeded to admit my mom for a short 2 week stay. I read about the facility after researching it a little. I had to pick a facility quickly because the hospital was releasing my mom from the hospital in less than 2 days. The facility was rated a 5 out of 5 overall across the board in the info I was given from the case worker. Our initial tour of the facility was pleasant enough, so we decided to place her there. My mom's room was clean but very bare bones, as there was absolutely no decor. I don't know if that's standard,.....but OK. It was a bit dismal. The bed wasn't the best quality either. It was basically 5 inches of memory foam. It did move up and down so a person could sit in it. My mom seemed to like her therapists and the in-house doctor. They appeared to be attentive to her and that was real important to me. There were pleasant and interesting activities posted and available to the patients and residents. My mom participated in a few activities they offered. She seemed to enjoy that social aspect/portion of her stay. Most of everyone on staff that I encountered who worked there seemed cordial and professional enough. I am docking the 5 star rating to a 4 solely because the food is absolutely sub par quality. As a prime example, we had a terrible and quite shocking experience visiting once when we ate with my mom. They gave her two complimentary tickets for two free guest meals. She warned us about the food, but I thought that it surely cant be THAT bad. It's got to be better than a grade school lunch or hospital food right? WRONG. The service we received was really pathetic and lacking. We were treated very poorly. The main server basically ignored us even though it's supposed to be like 'a nice restaurant type of dining experience'. At the beginning, No one acknowledged us and I literally had to go over to the food counter area where I found three employees socializing. I was ignored for quite some time until I finally spoke up. They were very aware of me standing there. It was very rude, annoying and disturbing. We had chicken tenders with a salad and a potato tater tot cake wedge. The tenders were bland/average tasting and cold. The potato cakes were literally soaked and dripping with oil. It's like someone just poured grease over them before serving them. It was absolutely appalling and just so gross. They were completely inedible. The salad was not appealing either. It must have been sitting out, because it appeared to be mostly wilted. The dressings they offered us were sub standard. We were supposed to get another veggie side and a desert. We got neither, and had to ask for the dessert. We tried to get her attention because she didn't bother to check on us. When she finally came over, she told us the kitchen was closed, and although very hesitant, she would go check. She came back with a few plates with some tiny pieces of substandard dry cake with hardly any icing on it. I didn't eat mine, because at that point I was definitely disgusted and done. I ended up bringing my mom occasional food from home since she wasn't on a restricted diet. It was hard to think about her having to eat the swill food offered a majority of the time. If we get a request for a proper review of the place, I will be sure to mention everything I mentioned in this review. I would recommend them to anyone, but I truly hope they improve the quality of the food offered to the residents. It's such a critical part of the equation.

Nurse Shelby is the best nurse we have had at Aspen Trace! She is always dependable, compassionate,…read morethorough & on time! She is never missing in action like some of the others when u need them!

We have a relative staying here getting rehab. The care she receives is excellent and the staff is…read morevery friendly and helpful. This is a very nice facility and has everything one would need for rehabilitation.

My father broke his hip and was is need of more physical therapy than the hospital could supply…read more We heard good things about Greenwood Village South's rehab facility. I called 2 days in a row and left a detailed message with admissions, specifically Megan, the second day, asking for someone to call me back. I had spoke with a very nice person in the rehab center who said she was in a 1 hour meeting and would be out at 10am. SILENCE again. Very disappointed with the customer service, hopefully this is NOT indicative of their patient care. I did call several rehab centers on the southside of Indy and everyone of them called me back within 2 hours! My dad easily found a nice place and we are all happy.

horrible and pushy just wants the move in doesn't help beyond that staff is rude facility is just…read moredepressing and demeaning to the people there who live there and visit never a warm welcome

Kaleb Just might be the bestest in that dern kitchen. He's the sweetest ever and treats grandmom…read moregood!!!!!!

Beautiful facility with caring staff! They accept the Medicaid waiver and private pay. Great place…read morefor those that need assistance.

Some of the nurses are real witches. They will not listen on how a patients prefers how to take…read moretheir medication so consequently the patient throws up. They make assumptions on everything because they are the "professionals ". A patient and their caregiver knows what works best and can assist if they are respected and listened to. Food is so unappetizing and yet they argue it's the best thing they have!

Used to live in pet bldg in studio apt. Roomy but eventually outgrew my space. Were nice ppl there…read more I recommend this living area....

I was warned to not take my father to Bickford but I ultimately made the decision to to go to…read moreBickford. We were told about the great care he would receive, that they were able to handle his declining mobility, and the facility overall looks very inviting. This would be a decision that would end up being the worst 6 months for all of us. The call button wait times were 30 minutes or longer sometimes with my dad laying on the floor waiting for help to arrive. He had an untreated UTI, which I was told they were taking care of and they did not. He ended up in the hospital for over a week. When returning the did not give him medication for 7 days because there was a miscommunication. They are understaffed and cannot handle bigger medical needs but the DON with try to convince you they can. They cannot. Do not go here if your loved one has medical needs. This place would only be good for more independent people. We had to leave after 6 months in order to get the care we needed. There are some great nurses there but they are understaffed and not everyone is trained to provide the best care. They are not proactive with medical concerns and the doctors they use from Hansa group are not doing what we were told they would be doing.

Although I alerted staff of my mother's UTI, the UTI was left untreated for four days (with no…read moremonitoring by staff). As a result, her mental status rapidly declined and she ultimately required a trip to the emergency room and remained hospitalized for eight days. Despite alerting three nurses of her condition, no one heeded my request to start a prophylactic antibiotic. They are short staffed, and the aides are so busy taking food orders, serving and cleaning up, that they don't have time to notice changes in resident's conditions. In addition to this, when my mother fell last April, they did not request an X-ray because her leg "didn't look swollen or red." They left her reclined in her chair. However, when I arrived to visit her the next day, she couldn't put weight on the leg. They told me to take her by car to Ortho-Indy for an X-ray. Ortho Indy determined that she had a comminuted fracture of the left tibia that required surgery. In addition to the tibia break, she had also suffered cervical fractures! Let's just say that after these two strikes, we moved her out. The facility may look nicely decorated, but looks can be deceiving.

My mom has lived here about 18 mos. now and I can't say enough about this Facility and its Staff…read more The staff is absolutely Fabulous. They are truly interested in each resident and they are attentive to them. The apartments are very nice as well as the facility and is well cared for. My mom can have her pet dog which is one of the reasons she chose this facility. They have a movie theater, a nice dining room and lots of snacks are available whenever residents want them. I have eaten some really tasty meals there. The Thanksgiving dinner hosted by the facility last year, 2019, was wonderful and not to be missed. I highly recommend Magnolia Springs Senior Living Facility.

No! Dirty, nasty employees who dislike old people. Their…read morebilling department is corrupt as they add up charges all the time. Sometimes the food is good, but it's king of hot and miss. I would advise pesto live some else!

Barbara is the best agent I have ever hired on both sides of the transaction…read moreShe sold a property for me in Indianapolis in May 2021 She also assisted us in buying a luxury home in Carmel in April 2022 in the most competitive market ever witnessed. Barbara always looks for your best interest and she is always available. But what I like the most is her honesty. She will tell you the way things are, Her team is fantastic, she referred to a wonderful mortgage broker and her whole team is awesome (Chris, Maria, Belle) If you are in Central Indiana, hire Barbara

We purchased a luxury home with the help of Barbara and her team. They made this transaction…read morepainless and stress-free. Barbara is hardworking, professional and honest. It was a pleasure working with her. I highly recommend her! She's the best!!!