What an amazing staff- I can't say enough about how kind they were during such a hard time for my…read morefamily. The facility was clean, comfortable, and well maintained. The staff was just incredible- I don't even know where to begin! Everyone was so kind and patient. They explained everything, and made the process as comfortable as possible. I will always remember their kindness. I know that my mom was well taken care of in her final days. I couldn't have asked for a better scenario during those difficult days.

Let's be honest. Nobody wants to "need" a hospice. It means that you're dealing with end-of-life…read moreissues. In most cases, this will be for yourself or for a loved one. In my case, my father had been admitted to Hendricks Regional Health and was in ICU when we began to realize that serious decisions needed to be made. As his only surviving immediate relative, I was tasked with these decisions while also acknowledging that he was still coherent enough to participate and we'd also previously had discussions pertaining to this. My father wanted to die in his own home. This was a difficult task because hospice requires someone living with the person 24/7 as a sort of primary caregiver. Hospice is a support unless, of course, you actually go into a facility setting. My nephew had been staying with my father, primarily because he needed support himself. However, he'd been keeping a closer eye on my father and was there when he went into a health crisis. The decision was made to try to honor my father's wishes - my nephew would stay in the home and I would provide logistical, financial, and physical support. Despite living about two hours from my father's Putnam County home, we were going to try. Life's Journey came as one of the recommended options from Hendricks. They had a document indicating many of the options. It was clear that the social worker was quite familiar - pretty reasonable since Life's Journey is actually Avon-based. We contacted them - they couldn't come out that night (they usually do) as the intake person was ill, however, we made an appointment and intake came as scheduled. Kudos to Terri for being a strong presence and representative for Life's Journey. We discussed a myriad of issues. Once the decision is made for hospice, it moves quickly. You go from medicating to cure to medicating to comfort. The hospital really becomes irrelevant as major interventions are no longer appropriate. My father was discharged by home with ambulance transport. That same day, a nurse visited the home for a long (about three hours) appointment. I believe her name was Becky - she was amazing with my nephew, a 24-year-old with little caregiving history. He really took to it. We didn't know what to expect. Some said he may not make it to my scheduled appointment with a lawyer a little over a month later. Some said 3-6 months. Hospice starts off with typically 2 nursing and 2 health aide appointments weekly along with chaplaincy support as needed. It increases as one's health declines. Life's Journey offers home hospice, facility-based hospice (in Avon), and palliative care. In some ways, doing a Yelp review is weird. It's hard being "happy" or "unhappy" with care. Generally, I was pleased. Little things bothered me - an aide who no called/no showed twice, a chaplain who never visited despite having been requested to do so, and a last conversation that, if as reported, bugs me. My father ended up passing in a little over two weeks. The nurses were for the most part amazing, the health aide fine when she showed up, and I appreciated that the bereavement director visited my nephew after my father's death (upon my request). We received a lovely gift, a lantern representing light, after my father's death (it went to the funeral home - ironically, arriving late. Somewhat humorously, the batteries died in three days - I started calling them hospice batteries). When my father started his serious decline, Life's Journey responded quickly. A nurse was in the house within a couple hours and agreed that he was declining. They increased his visits, however, it would only be 48 hours later and he would pass. This was a good experience that fell a bit shy of what I'd hoped. For the most part, I'm very grateful as it allowed my father the dignity of death in his home while staying comfortable and being supported. Little touches could have improved the process greatly, however, this was a good experience at one of the hardest times of my life. I would be more inclined to recommend for those in the Hendricks County area - I'm a little less inclined for those in surrounding counties and especially the rural ones as I think that impacted presence. Overall, I'm pleased and grateful. With a few tweaks, this could have been an exemplary experience.

I have referred people to season's hospice for the last 4 years. They have always been easy to work…read morewith and truly care about there patients. I would highly recommend!

I had a great experience with Caring Call Connection. I watched one of the care givers with…read moreanother client at the assisted facility my mom lived in. After about a month, I realized my mom needed more one on one care so I asked the care giver for the name of her company. I met with the owner Pattie when she did her assessment of my mom and hired CCC the next day. From that point forward I was able to relax knowing that my mom was in good hands with competent care givers that could assist me with my mom's care. They went above and beyond, especially just prior to my mom's passing. They took care of all of us, not just my mom.

I thought going through a local business would be much better than a "franchise". VERY…read moredisappointing experience. Patti came to our home on 7/23. Very nice! She said they could help & I would get a call from office on Mon 7/29. No call. I called on office on 7/30 & spoke to Sam. I then gave her her 3 dates I was requesting help. She asked if I would need mostly mornings because those are busiest times but they "would make it work". One date I gave I said could be very flexible with time just let me know what works. She said she would pass info onto Patti. I have yet to receive any phone call or follow up. First appointment was for today 8/6. From one nurse to another I guess my expectations were too high! This post would not allow 0 stars.

My mom was diagnosed with cancer 2 months ago she was full of cancer pretty much from the belly…read morebutton down...she had a full hysterectomy as well as 26 limp nodes removed and still has a place near her rectum and in some limp nodes and os being treated with Chemotherapy ....she has not been able to start radiation yet due to her incision opening up in the hospital....and so the hospital sent her home and we had another home health care team prior to the American Home Health care team and they were awful ....would say they were coming and didn't show and I her daughter (not a nurse) did all the care giving....well long story made short my mom ended up with a horrible infection due to the surgeon not treating her with antibiotics after the surgery ande ended up going to a wound specialist and he changed our home health care team to American Home Health care and let me tell you they are sooooo wonderful and professional ....and God blessed my entire family by bringing this team of nurses into our lives they are kind, well trained, thruoigh and I cannot say enough good things .....so I wanted to put the word out about this wonderful team.

Very professional care with a human touch. I can't say enough for how attentive Genie is to my…read moreMother's needs who suffers from Parkinson's. I live in different state from my Mother and know I can depend on Chapel of Grace Homecare. Genie is excellent! Highly recommend.

From the owner: Our Services. Companionship, Personal Care, Homecare,…read moreRespites, Hospice Care, Safety Assurance. Coghcare sees the aging and frail beauty in the eyes of the beholder. Making a difference. In the care of Indiana seniors at home/residency. Homecare maker/Companion sitter Services. meal preparation, light housekeeper, transportation, escort to doctor appointment, shopping, errand, laundry, linen change, social interaction, respite., hospice palliative care Personal care/Special Need safety Assurance. dressing, bathing, personal hygiene, medication reminders, mobility assistance, Alzheimer/dementia, stroke, parkinson, visually impaired support, overnight stays and yard work and flower care.

Our driver Tracy is super friendly and always helpful. He greets us with a warm smile, and our…read morechats are always enjoyable. Tracy is always on time and handles loading my brother into the van for his doctor appointments with great care. I highly recommend Need-A-Lift for any transportation needs.

From the owner: Clean, Reliable, Safe Transportation…read more Need-A-Lift's primary role is to provide non-emergency wheel chair transportation to its clients. Need-A-Lift is a privately owned common carrier licensed to carry anyone to or from any of the following counties (Marion, Hendricks, Hamilton, Johnson, Hancock, Boone, & Morgan) to anywhere in the surrounding states of Indiana: This business was established in 1997 and has been well known for our quality service. Services are provided, 24 Hours a day, 365 days a year for both local and long distance transportation.

If this group could get 100 stars on this site, that still wouldn't be enough. We were given…read moreSenior Helper's name by a group that helps find caregivers, assisted living facilities and nursing homes. Our quite elderly mother was in need of home care. In reaching out to Senior Helpers, they were immediately responsive to our needs. They came to Mom's home, checked things out, talked with her and then called to say they were on board with helping us. All of Mom's children are out of state and so it was important to have people we could trust that were there and close to Mom. There were a few hiccups the second week. Senior Helpers were at Mom's home the next day, addressed any issues and assured us that there wouldn't be any more problems, and they were right. Now to the amazing part. Mom became terminal pretty quickly and Hospice was called in. It was determined that someone needed to be with Mom 24/7. A family member was there with Mom by that time but had to leave to go home, out of state. There would be a lapse of 36 hours before a family member would be with Mom again. So what does Senior Helpers offer up? They will stay overnight and all day with Mom until another family member arrives. This was done on 2 days notice. When asking them if they were able to find someone to stay overnight with Mom, the woman that answered the phone (Kim) said that if they didn't have any caregivers available, SHE WOULD COME AND STAY OVERNIGHT WITH MOM! Who, in this day and age, does that? In a time of high stress for us, these people were amazing. I would highly recommend this group to anyone. Nothing/no one is perfect but they come pretty darn close.

If your loved one needs more care than simply sitting in front of the television all day, do not…read morecall Senior Helpers. Their claim of being "experts in Alzheimer's and dementia care" is one of the biggest jokes in recent history. Alz/Dem patients need consistency and routine. Senior Helpers meets this need with a rotating door of caregivers. Plus, their ever-dwindling staff is just the right size to provide no back-up options in case your caregiver calls off sick. Alz/Dem patients need constant attention and interaction. Senior Helpers more than meets this need with its extensive library of ambient videos of fish and other animals. Your loved one will get all of the love and attention he or she needs with constant reminders from the caregiver to "Watch the video" or "Look at the cute little kitten." Alz/Dem patients need assistance with most of the basic daily tasks. A seasoned Senior Helpers caregiver will always make sure your loved one goes to the bathroom unless he or she resists in any way. Then, you'll come home to soiled pants and other dirty laundry. Alz/Dem patients need to take medication daily. Count on Senior Helpers to assist with this task until your loved one experiences any level of trouble with it. Then, you will be told that any task involving medication requires medical training, which Senior Helpers does not provide. So, what does Senior Helpers provide? If you're looking for a caregiver who's the equivalent of a car pool dummy, then I suggest you give them a call.