I have referred people to season's hospice for the last 4 years. They have always been easy to work…read morewith and truly care about there patients. I would highly recommend!

Liam was amazing for my grandma as she passed. Talked to her like it was his grandma. Thanks so muchread more

What an amazing staff- I can't say enough about how kind they were during such a hard time for my…read morefamily. The facility was clean, comfortable, and well maintained. The staff was just incredible- I don't even know where to begin! Everyone was so kind and patient. They explained everything, and made the process as comfortable as possible. I will always remember their kindness. I know that my mom was well taken care of in her final days. I couldn't have asked for a better scenario during those difficult days.

My Aunt was discharged from St Vincent Hospital May 23, 2022 to St Vincent Hospice…read more This program didn't work for her as she was not terminal, however, has a wound on her heel that was slowly healing from surgery. There was no further care St Vincent could do. St Vincent Hospice is a nice place, friendly Nurses and all, however, little patient care for those that are not truly terminal. It's all about the comfort and easing them towards death. We were not about that for my Aunt. The one Nurse emphasized the need to sign the DNR=Do Not Resuscitate form. My cousin refused. We were looking at hope for her to heal well and get back to living (my Aunt's wishes). We had her transitioned to Home Health from Hospice. It's just the beginning so far, however, there always light at the end of the tunnel. We continue to pray and have God lead the way with Jesus interceding on our behalf. With God all things are possible!!! Amen. Not knocking down this place. It may be ok for some people. It may work for them, however, for us, my family. It did not work. We are on the road towards recovery along with hope.

First off, let me say I'm so sorry you're in a place where you're researching hospices. I wanted to…read morewrite a positive review ASAP, because the day my father was being transferred from home hospice care to the St. Vincent facility, I did a quick google search and nearly had a panic attack after seeing the bad reviews on Yelp. COVID-19 note: As of the end of March 2020, they have a limit of 1 visitor per patient--not 1 person at a time, 1 person period. It's really unfortunate, but obviously necessary. You'll be screened at the door (questionnaire about travel and symptoms, then they'll take your temperature using a forehead thermometer) before you can come in. Obviously there are many parts about a terminally ill parent going into hospice that are awful, but it had nothing to do with the hospice or their staff. Everyone we encountered---doctors, nurses and CNAs---were all amazing. They were great about making sure that my father wasn't in pain, and did so quickly. We never had to wait a long time after pressing the call button for someone to come in, and they were always helpful in suggesting medications that might help his symptoms. My dad was there for 6 days before he died, and I can't say enough about how thankful I am that he was able to be free of pain in his last days. Erin, MJ, Denise and Jess were particularly wonderful. The facility is very quiet. No one is hooked up to beeping monitors, and there aren't any overhead speaker announcements like you hear in hospitals. Patients can watch TV or you can play music for them. Each room has French doors that look out onto a peaceful courtyard with a pond, so you'll often see ducks/geese. There are birdfeeders outside each room as well--volunteers normally fill these, but they're not right now. We brought some of our own birdseed and filled them ourselves. Some amenities I can think of off the top of my head: * family bathrooms with showers. They have towels/washcloths and there are baskets of toiletries if you need something and have forgotten yours. * refreshment station - Coke/Sprite etc. fountain drinks and the really good hospital ice, plus coffee and tea are available for patients and visitors. * they don't have a cafeteria for family/visitors, but you're welcome to leave and bring back food (you don't have to get re-screened if you leave and come back right away) or get DoorDash delivery. * the chapel and other social/meeting areas are currently closed. Feel free to DM me if you have any questions, and again, I'm sorry you're even reading this review in the first place.

ive worked here at BBMAL for 6 years now and i absolutely love working here i loved all my patients…read moreover the years every one is so helpful in the offices making sure we have materials to make our work place function smoothly. i will definitely miss everyone when is retire, i would bring my parents to live here if they were still living its a nice place

Just like family! The residents and staff wonderful! Great place to live and to work!read more

My sister, Linda Burnette, has been at this facility for a little over a year now since losing her…read morehusband, who was her constant caregiver and I can't say enough good things about the care she is receiving there. The staff goes above and beyond to care for the residents, are welcoming and handles everything with professionalism and care. I love when I go visit and everyone is so friendly. I can feel it in Linda's attitude. Thank you!

My aunt lived here the last two months of her life. I visited 20 plus memory care facilities this…read morepast winter. Grand Brook was one of the first and I worried my aunt needed more activity and action during the day. I went with a different place and it will be one of the biggest regrets of my entire life. I moved my aunt to Grand Brook at the end of April. I was desperate and just didn't know what to do and not wanting to make another mistake I spend half a day watching activities and lunch. I kind of just popped in after talking to Mark, who works in community relations. He invited me to come check them out. I fell in love. The people at Grand Brook really do care. The front office staff are all hands on when needed. It's what I liked best. I loved that they jumped in and helped whenever needed. I spent a lot of time there and am regretful my aunt didn't get to live long enough to take advantage of the family like feel. The facility had a home like feeling. She had a large room with roommate and there is a living room area where they gather to watch TV. The dining area is right in the kitchen so everyone can see the chef and see and smell the food being prepared. They always made sure my aunt ate something. She needed a lot of help as the days went on. She wasn't there long, but many of the staff really fell in love with my aunt. There were 36 residents, but I feel like they really give a personal touch. They of course can have staffing issues, but I never felt like it was too noticeable. The CNAs work hard and are always friendly. I realized more staff is better, because they all keep each other in check. This wasn't true at our last place. Several of the CNAs cried with me and comforted me when my aunt died. I spend the last two weeks there 12 plus hours a day and so many of the CNAs would pop in to just check on us. We had hospice, but we didn't really seem them as much. When we needed to move Mark and Karletta, the head nurse went out of the way to help me get my aunt moved over as soon as they could. I visited April 19th and my aunt was in her new home April 26th. No one in our entire 6 month journey from her fall and break of her femur helped us like Mark and Karletta. I will be forever grateful for them. I wish we had moved sooner, but I was worried about making another wrong move. My aunt was just getting settled and enjoying her time. I never worried about if she ate or did she get a snack she liked. I knew she was being well cared for at Grand Brook. The facility has 36 residents. 18 on each side. The activities are on one or the other, but the activity director always made sure everyone was involved and helped people back and forth. I liked if my aunt had made friends she could dine on either side. Usually my aunt was so friendly, but she was really struggling with Alzheimer's and some agitation. But as she she got comfortable she became happier. She liked having new friends. The garden and patio area outside is just amazing. They work so hard and making it beautiful! We spend some good times out there. She loved it outside and I was so happy we had that time. My only tiny complaint was the wifi issues. But I noticed my cell phone didn't really work even outside. It's kind of a weird area. My aunt didn't spend much time in her room anyway. She just liked to have her Alexa and tv hooked up and we were going to look into something, but never got that far. I always made something play and so did the CNAs and that was good enough for my aunt. She wasn't as picky about what she watched later. A lot of family and friends came to visit at the end and everyone really liked Grand Brook. My sisters were amazed how nice everyone was. The CNAs at the last place wouldn't talk to us. They also didn't talk to my aunt. But we never had that issue at Grand Brook. They treated my aunt like a person. They treated us like family. I would never hesitate to have a family member live at Grand Brook.

A Joyous Kare is a great company that shows clients the love and care they need as well as the…read moreowner is just a pleasant individual that cares about the clients and the caregivers.

From the owner: A Joyous Kare focuses on providing the best quality of life and services for our clients while…read moredelivering compassion, flexibility, confidentiality, and a high sense of urgency. We provide daily, hourly and specialized home care. We accept private pay and medicaid waiver as methods of payment.

As an employer this company is terrible. I spent one year in misery. Management is inept and does…read morenot help or offer solutions when needed. I would not recommend this hospice company. There are too many really good ones out there.

I cannot say enough about the people who I met at Compassus. They are incredibly loving and kind…read moreand care so deeply about their job - really a "calling." We loved the way that each person took the time to not only get to know our mom who had cancer, but also my sister and I as we were going through this terrible time of caregiving for our mom whose cancer was terminal. Luanne and Heather are 2 absolutely incredible hospice nurses who cared and loved and gave so much time to us when we needed to ask questions or just talk about this process. They were able to guide my sister and I through each step of the dying process and what it would look like and feel like. They gave us the tools to do our best, and were available 24/7 literally!!! They felt more like an extension of our little family over the few weeks we had them visiting us than people who were there to do a job. They were so comforting and gave us hugs and words of affirmation, saying we were doing an amazing job with this most challenging time in our lives. Christopher is the chaplain and was so kind and caring and compassionate when he came to talk with our mom. He was soft-spoken and not overbearing like some pastors can be. Christopher was comforting for her AND for us. In fact, we were so honored to have him conduct our mom's memorial service, as well. He sat down with us for several hours and learned about who she was and what her life meant to us and others. He got a sense of her as a person and remembered what she said her favorite verses were. He gave such a wonderful message during the memorial service and it was so lovely. We couldn't have asked for a better chaplain/pastor to have spoken about her at her memorial. Compassus is so wonderful and the people who work at this hospice are incredible, loving, kind, compassionate, and so good at what they do. You will not regret using this hospice service at all. Thank you to those who were at our service at all times of the day and night and for making this challenging time in our lives so much more meaningful and peaceful.