Indy Rooftops, Carl Smith, came to discuss with me about getting a new roof on my house. We went over several questions. He took his time. We got to associate with each other. We told a few stories about things that we have done, got to know him on a personal level, not just a business level. We also went over the different aspects of what would be happening for the roof, what the stages were, and also that he would be taking several pictures to ensure what was or was not happening as they proceeding. They got here very promptly early early morning and was getting things done and proceeding with what Carl said that they would. By the time I was ready to leave at 9:30 they were nearly finished with my roof and it was looking very very good and I was very impressed about the pieces they had around my chimney. Carl took 136 different pictures from the start to the end of the job and I've been able to go through them and see them. I'm excited and happy They came to do my roof. In the details as we were discussing things at the beginning, Carl stated that if anything were to go awry there would be picture dialogue as to what happened and what needed to be done. I'm very pleased with Indy Rooftops, Carl Smith. Thank you Travis read more

I made a call to Carl Smith at Indy Rooftops to explain the leak I had from my roof. Carl was recommended to me by another person who had a leak which was successfully resolved. I explained to Carl that this was not an emergency but the leak needed tending to. Carl stated that because this is a leak he would get me on his schedule right away. On the scheduled day Carl arrived right on time, actually a little early which I much appreciated. After I showed Carl the issue he said he believed he knew what the problem was and to give him a few minutes to get up on the roof to take a look. Carl found the issue, then shared with me pictures and was thorough in explaining what was causing the leak and what it would take to fix it. Rather than scheduling another time to come out, Carl was able to make the repair the same day. I know all leaks can't be repaired on the same day, but the fact that Carl was willing to take the time, since it was a leak and make the repair is impressive. Now I know why my friend recommended Carl and now I recommend Carl from Indy Rooftops. Any other roof issues, and Carl will be the the guy I call. read more

We just had our roof replaced by Indy Rooftops after meeting with Dan Mackesey for an estimate and working through the process together. Their estimate was very comparable to others and we believe Indy Rooftops offered the best value. Dan was always available to answer our questions. He was also very patient as we learned and understood the process, not ever having replaced a roof previously. We felt very prepared for the project and were excited to watch as the job was completed. Mitch Dotson, the owner, stopped by during the process to check the status and inquired if we had any questions. At that time we did not, however, shortly afterwards, we discovered that a particular part we were expecting to be installed was not exactly what we had anticipated. Dan immediately got a plan in place to resolve the issue for us. Mitch happened to locate the part in question so the job finished without delay! It was evident that Mitch, Dan, and the team were concerned about doing the very best job for us. They were professional and conscientious every step of the way! We highly recommend Indy Rooftops! read more

I made the right choice in calling Indy Rooftops and Carl Smith, their representative, was one I would highly recommend. The pilot light wouldn't stay lit on my water heater. The plumber suspected a defective roof vent cap was allowing air to blow it out. I searched for reviews on roofing companies but didn't expect any of them to value such a small project, and certainly not to attend to it quickly. I called Indy Rooftops and got Mitchel, the owner. Carl arrived just hours later, inspected the vent and repaired it by replacing missing sealant in three places (rather than replacing the entire vent as other companies may have done). Carl also walked the roof for other issues and, in an honest assessment, found everything in excellent shape. And the cost of the repair was extremely reasonable. This was a very positive home repair experience in a typically frustrating and expensive area to tread. I highly recommend the company and Carl. read more

Wow -- I cannot say thank you enough to Indy Rooftops! After struggling to deal with my insurance company on my own and then getting ghosted by another roofer, I was beyond frustrated. But Indy Rooftops delivered. Brian and Zac were incredible -- they guided me through every step of the insurance process and made sure nothing fell through the cracks. Their professionalism and expertise were exactly what I needed. They truly understand how to get results and make the process smooth and stress-free. On installation day, the roofing crew was amazing -- fast, efficient, and respectful of my property. They cleaned up thoroughly, and now it feels like I have a brand-new house. The transformation is unbelievable! If you're looking for a roofing company that actually follows through and treats you like a priority, Indy Rooftops is it. Thank you again, Brian, Zac, and the whole team! read more

We can't say enough good things about our experience with Indy Rooftops and especially Jack. His customer service went above and beyond from the very start. When we discovered a roof leak late on a weekend night, Jack didn't hesitate to come out right away to help us come up with a temporary fix and prevent further damage. His willingness to help us after hours truly stood out. He came back the next day to assess the roof and quickly identified hail damage that required a full replacement. The entire process--from diagnosis to installation--was smooth, fast, and professional. Jack guided us through every step, from selecting materials to handling payment, and made what could have been a stressful situation feel manageable and straightforward. We're so grateful for his dedication and highly recommend Indy Rooftops to anyone in need of roofing work. read more

"Absolutely outstanding service from Carl Smith at Indy Rooftops! After a heavy rainstorm left my ceiling with alarming wet spots and even dripping water, I reached out to Carl for help. True to his word, Carl arrived within an impressive 20 minutes, undeterred by the rain. He swiftly went on my roof, diagnosing the issue very quickly. Not content with just identifying the problem, Carl went the extra mile, meticulously inspecting my entire roof to ensure there were no other lurking issues. The very next day, Carl returned and efficiently handled the necessary repairs. Despite the repair being minimal, Carl's dedication to exceptional customer service was evident throughout the entire process. I couldn't be more pleased with the promptness, professionalism, and quality of service provided by Carl and the team at Indy Rooftops. Highly recommend!" read more

There was a water stain on ceiling above vent pvc pipe. Kudos to Dan and Karl with Indy Rooftops who came out to assess the situation. I already had a quote from a different roofing company come out earlier today and told me the boot around vent pipe needed replaced. He sent me an estimate for work which included new shingles in that area for $575. Here is proof of Dan and Karl's thoroughness at attention to detail and integrity- they said the boot was fine. They climbed in my attic and found the pvc pipe had disconnected from other pvc pipe in attic. He took pics before and after he connected the pipes again. WHEN I need any roof repairs or a new roof in the future, Dan and Karl have definitely earned my business. Thank you Indy Rooftops for hiring quality employees read more

We highly recommend Indy Rooftops. Carl Smith is the person we discussed various points of the process with. We had narrowed it down to two companies and compared product and listened to each one describe what they were going to do and pricing. Carl Smith, was very explicit in details and we liked what he had to say. Carl and the crew arrived at 7am and did not stop except for a 30 min. lunch break. They worked until around 4pm, at which point the clean-up began. The crew left our place as clean as it was before they started. Again, we do recommend Indy Rooftops. Carl Smith and the owners Mitch and Cheryl, do care about your home and will do their best to make sure the job is done well and to your satisfaction. Steve and Susie read more

My husband and I had several Roofing Companies come to give an estimate after we had extensive storm damage. Most did not follow up or gave up after our insurance company denied our claim. Dan , who we came to fondly call Mack came highly recommend by our neighbor and he did not disappoint. He assured us he would do all he can and we then filed another claim. We are so grateful we did as we were ready to give up and pay out of pocket. We thought we had run out of options as had leaking into Living spaces. Dan Mack tarped our roof in the rain, no other company had offered to do that and some of these were big names the Indy area. Once it was all set and done Dan fought a good fight and got the results we had hoped for all along. read more

I can't say enough great things about Carl Smith and the crews that installed our new roof. It was almost nineteen years old. It was time for a new one. From when Carl first walked my roof, to the finished product, Carl was above and beyond. Honesty was number one! That is difficult to find these days. He was on the site from start to finish. He took photos through the whole process. He even did some work with the crews. He cares! The clean-up was outstanding. The roof looks fabulous! All that is left is hopefully no leaks. Time will tell. I don't see that happening. They used a class 3 shingle. They were $14,000 under my first estimate from another company. Thanks to all at Indy Rooftops! Chris & Bridget read more

long story short - i was denied a roof replacement (hail and wind damage) by my insurance company. Indyrooftops did not walk away like most roofing companies do...they went to work and took the fight to my insurance comany. They explained the whole arbitration process to me, walked me through it, and exactly 1 yr 3 months later (continual delays by my insurance company) i received approval for my new roof and gutters. Carl, indyrooftops project manager, is top notch straight to the point. He kept in contact with us throughout the entire process and timeframe keeping us up to date. Let this company go to work for you...they are the best!!! IndyRoofTops ...you are simply the best!!!! T. Wiles read more

A friend used Indy Rooftops and referred them to us. We made the call and Carl Smith promptly called and made an appointment. Carl is very down to earth and easy to work with. He was very helpful and made the process easy. we scheduled our roof to be replaced. The workers showed up as expected and did a great job. They were mindful of my plants and that meant a lot There were approximately 65 squares and I didn't pick up a handful of trash. The crew was efficient and polite. Our roof looks great and we are very happy with the completed job but even more than that,the customer service was outstanding. The owner even made an appearance .We received more than we paid for. Great company. Highly recommend read more

We worked with Carl Smith on our gutter leak issues. He promptly came up with an affordable action plan to repair our issues. However, when the Rooftop team arrived, they noticed the best way to fix the issue was to add a downspout to our house. Initially, we were worried about the extra cost that may incur as this wasn't discovered until the team started working on our roof. Carl spoke to us and stated there would not be any additional cost and he wanted us to be taken care of and was more concerned about the job being taken care of appropriately than charging us extra. It is hard to find honest sales consultants, and I'm so glad we were able to connect with Carl and his team. 5 stars all around! read more

We had a tree fall on our house a little while back and I was at a loss as to who to call, most companies want to nickle and dime and get all the profit they can out of the job, not with Indy Rooftops. Our sales rep, Carl Smith is hands down the best in the business. He has set the standard so high for customer service, clarity, and just overall experience that I only want to deal with him for any home project in the future. He stayed in close contact throughout, made sure my wife and I had all of our concerns alleviated. Not to mention his guys knocked out the roof in under 6 hours! Anyone seeking roof work, gutters, anything of that sort, you are doing yourself a disservice if you don't call Carl! read more

We called Indy Rooftop after the bad storm last week. We lost a piece of siding and also wanted the roof inspected. Within the hour Jack returned the call and we accessed the situation with photos and discussion. He came in the extreme heat this week and did the roof inspection and also replaced the piece of siding for us at no charge. Jack was very kind and thorough, respectful of our concerns. I am so grateful for the quick and professional response given by Jack and Indy Rooftop. I have called several other businesses, have had to leave a message and then never get a call back. Indy Rooftop is very efficient in their customer care and service. Thank you to Jack for treating us so well. read more

What a pleasure it was meeting Carl Smith. Saw wet spots on the ceiling and started asking around for referrals. My niece knows Carl and said he'll take good care of you. That he did. Single homeowner, in a recently purchased home, and I'm anxious about repair costs. Carl responded to my text right away. Said when he would arrive and did so. Thankfully, not a major repair. Just needed a few shingles sealed back down. No charge! My niece was right, he took great care of me. It was a pleasure getting to meet him. Side note, I contacted my insurance agent ahead of time and my agent recommended Indy Rooftops. Coincidence? I think not! Great company and great people! Will recommend! read more

We're so grateful to have partnered with Mitch, Brian, Carl and team on our project! While an insurance claim and winter weather elongated the project, the Indy Rooftops team kindly followed up always expressing a willingness to support us when we were ready. They provided us the documentation needed for our insurance claim like code changes. They educated us on ventilation options to improve our climate efficiency. They negotiated with us fairly. They brought skilled teams onsite whose site cleanup was immaculate. We also appreciate that they support our local public school district as a corporate partner! Please consider Indy Rooftops for your projects! read more

I contacted Indy Rooftops to inspect my roof where I had a couple leaks show up on the interior ceiling of our house. Carl was out the next afternoon to inspect. It was discovered that entire roof needed to be repaired from a wind storm that came through a few weeks earlier. Carl work with insurance company to get the necessary approvals and the roof was replaced. We were unable to be home on the schedule replacement day but Carl kept of us informed throughout with numerous photos of the work in progress. The workmanship was great as well as the cleanup and the flashing work. I would recommend Indy Rooftops to anyone. read more