Great Architectural finds, barnwood and loads of pieces for vintage decor at great prices! Awesome…read morecustomer service....and if you are looking for something in particular that might not be in the store, ask about it, because they also have a huge warehouse that might have what you want! My husband purchased a vintage mitre saw , because we couldn't pass on the price and my husband says..."they just don't make them like this anymore." I love that they are saving these architecture pieces so that somebody else can enjoy their beauty.

Wonderful store for those unique salvage items you might need for your build or for decorating…read more Wonderful selection of old beams, barn wood, doors ect. Nicest people ever. Be sure to check the stores hours to make sure they are open.

The windows for my house were purchased with Pro-Build. The windows came with a warranty so 5…read moreyears after the purchase one of our windows started to fog between the panes. I called Pro-Build and was given the phone number of who to contact--that was February 2020. After many calls none of which were returned the window was finally ordered in April 2020. Due to COVID the manufacturer was behind so the window didn't arrive until August only to find out they ordered the wrong size. Here we go again still waiting for the replacement window. After many more calls was told the window arrived in November 2020. Mike told me he would get with his installer and let me know when they could install it. I never hear from him again until I call from a different phone number in January 2021. He says again the window is in and he would let me know when they could install it. Again no call back for over a week until I follow up again this time having to call Pro-Build directly to get ahold of Mike because he will not answer his phone or return calls. Fingers crossed that the window gets installed today 1/13/2021 almost 1 full year after my first call.

We ordered $6000.00 of custom made windows from Pro-build. A diagram was given to them, describing…read morethe exact specifications. We were told they would be ready in two weeks. It took them 4 weeks to complete the order. When they finally delivered the windows, all of them were built WRONG! We asked for a refund and was denied. We have used this company for years. They will never receive another dollar from us, and we do a lot of building. We will also tell all of our friends about the disgraceful service and products made by this company. We know many others in the construction business and their actions in this matter will surely affect their business in negative manner. Their actions were unprofessional to say the least. They didn't deserve the one star rating that I had to give them to post this.

Any time I have needed to stop in Potters, the experience has not been pleasant. The store usually…read morehas what I am looking for, but the staff just don't seem to really care. They are not friendly and only speak if you talk to them.

I love Algood Ace Hardware. They always have what I need and are very personable. Jimmy is the…read morenicest manager I've ever dealt with and always goes above and beyond our needs.

The people here are very nice. There was no problem in loading. The hard part is reversing on the…read moredoor and getting out.

I cannot detail the number of issues I have had at the store and with the management over the past…read morefive and a half years since I moved to this area. Lies, rip-offs, poor service, horrible horrible treatment when purchases have issues. Nobody cares, there are very few people in the store who actually care about the customer. Most of those don't last very long they get tired of being run to by everybody and eventually leave for a better job. I think they get worked to death. I learned after a couple of years of dealing with their horrendous treatment that the Home Depot in Lebanon delivers to where I live. They have a 1 hour delivery zone and I live 45 minutes away. Guess where I get most of my stuff now? Guess how it gets to me? Guess how many times I have things missing or damaged or the wrong item? Yep you got it they are heads and shoulders above any service that Lowe's provides. I plan my trips accordingly when I need to physically go and get things so that I can do it in Lebanon and not here. Very shortly, I won't have to drive that far because the new Home Depot in this town should be up and running in the next year. Hallelujah, no more captive audience. Let's see how quickly this Lowe's goes from being number one in sales to the bottom of the list. I have a feeling it's going to be a rapid fall.

I've always found, and still find, this Lowe's to be very helpful with very friendly staff…read more Today was no exception with my buying one of their ATV's out front.