Awesome customer service always willing to lend helping hand have the material that I need when I…read moreneed it would definitely recommend this company Family own and operated

The Building Center is the best place in town. Billy is the guy you want! He is very knowledgeable…read moreand can even help point you in the right directions. Quinten is on point and can help order things. The guys in the yard and delivery drivers are all super friendly as well. Hard working and like working with family when you deal with them. I've been Building my own house and wouldn't dare go to lowes after meeting these wonderful people. Stop by and you'll be amazed!!

Great Architectural finds, barnwood and loads of pieces for vintage decor at great prices! Awesome…read morecustomer service....and if you are looking for something in particular that might not be in the store, ask about it, because they also have a huge warehouse that might have what you want! My husband purchased a vintage mitre saw , because we couldn't pass on the price and my husband says..."they just don't make them like this anymore." I love that they are saving these architecture pieces so that somebody else can enjoy their beauty.

Wonderful store for those unique salvage items you might need for your build or for decorating…read more Wonderful selection of old beams, barn wood, doors ect. Nicest people ever. Be sure to check the stores hours to make sure they are open.

The windows for my house were purchased with Pro-Build. The windows came with a warranty so 5…read moreyears after the purchase one of our windows started to fog between the panes. I called Pro-Build and was given the phone number of who to contact--that was February 2020. After many calls none of which were returned the window was finally ordered in April 2020. Due to COVID the manufacturer was behind so the window didn't arrive until August only to find out they ordered the wrong size. Here we go again still waiting for the replacement window. After many more calls was told the window arrived in November 2020. Mike told me he would get with his installer and let me know when they could install it. I never hear from him again until I call from a different phone number in January 2021. He says again the window is in and he would let me know when they could install it. Again no call back for over a week until I follow up again this time having to call Pro-Build directly to get ahold of Mike because he will not answer his phone or return calls. Fingers crossed that the window gets installed today 1/13/2021 almost 1 full year after my first call.

We ordered $6000.00 of custom made windows from Pro-build. A diagram was given to them, describing…read morethe exact specifications. We were told they would be ready in two weeks. It took them 4 weeks to complete the order. When they finally delivered the windows, all of them were built WRONG! We asked for a refund and was denied. We have used this company for years. They will never receive another dollar from us, and we do a lot of building. We will also tell all of our friends about the disgraceful service and products made by this company. We know many others in the construction business and their actions in this matter will surely affect their business in negative manner. Their actions were unprofessional to say the least. They didn't deserve the one star rating that I had to give them to post this.

After being disappointed one too many times with my experiences at Lowe's, I gave this mom and pop…read morebusiness a try. What a difference. Everyone there goes above and beyond to make you feel appreciated. Is it more expensive? Not really! On some items, it's LESS expensive. Who knew?! If you are looking to support a small business AND get amazing service, look no further. This place has it all.

Best Little hardware Store Around.. We have Been doing Business With them For years.. They have a…read moregreat Supply and Have hard to find Items .. Give them atry You wont be disappointed .. oh and did I mention they have great Employees.. Very knowledgeable and Friendly..

Superb products and service! They have everything you can imagine for the office and many things…read morefor the home as well, from new to used. Nothing shoddy or overpriced, customer service outstanding. They were even willing to deliver outside Algood for a smaller order! Thank you, Jason!

White/Monterey Farmers Coop has always used Industry Mart and Office Mart for all of our furniture…read moreand warehouse pallet racks. They have excellent service and products and outstanding customer service. I highly recommend them for all your Pallet needs. General Manager.

I bought a full bedroom set. For the quality and style, I'd have expected to pay $1500 more than I…read moredid. They came and set it up with no problems. Actually, I have an adjustable bed and they worked around the base to get it perfect. I couldn't have been happier. So we just went back and just bought new couches and a coffee table. Each time we have been greeted within a minute of walking in and they worked with our wants - never trying to upsell us or to get us to buy anything we didn't ask for. DT McCall & Sons are our only furniture store now. Beats every furniture buying experience I've ever had in my 43 years on this earth.

Expensive special order sectional sofa…read more.. Expensive special order Mayo sectional sofa Model 4087. Sewn on back pillows - see pictures of second replacement sofa attached--are "stuffed" irregularly and could not be repaired. Mayo determined that the first sofa was unacceptable and the defects were caused by new "stuffing" factory equipment. Huh???? What about quality control???? I had more than one conversation with Chris McCall, owner of DT McCalls. Among other representations, Chris McCall was personally going to be sure the replacement sofa was acceptable. He told me he had spoken to Steve Mayo, CEO of Mayo Brothers and that Mayo would personally approve shipment and quality control. I expressed concern about my $2000 payment and whether I should put a hold on it until I received a presentable sofa. Chris McCall was adamant about his integrity and standing behind his company's service. He felt and expressed in multiple instances his 39 years in the business and community. Mayo took several weeks and delivered a replacement sofa. The original sofa was removed then. Once again the back cushions are not stuffed properly. I called Chris McCall while his delivery people took pictures of the sofa. He would not take my call and never called back. Instead, he instructed his accounting person to call me. She was told to tell me to have the sofa removed and he would refund my money. I could sit on the floor until I bought a new sofa. Mayo and DT McCalls, Cookeville TN furniture store, maintained the replacement sofa was acceptable and McCall stated that "you would never be satisfied". McCall needs to be heard and it is near impossible to get him to shut up and listen. Terrible person to deal with given the circumstances. Not apologetic and never even looked at either sofa, only the pictures. Steve Mayo was never contacted by McCall. It was McCall and the Mayo salesperson that determined the sofa was acceptable. Once again, Mayo and McCall, or the salesperson ever saw the sofa. They represented that I was unreasonable. I called Steve Mayo several times and he never returned my calls. His customer service manager Sarah would not connect me and said that I had to deal with DT Mcalls and not Mayo. Tim Tyler, sales in TN for Mayo offered to visit my home and reposition the foam in the cushions. Not possible! The back cushions are sewn into the back of the sofa and bunched up in some areas and not filling other areas. The packing could not be reformed to fit the covering. Chris McCall, owner DT McCalls is one of the most dishonest and unprofessional business owners I have ever dealt with. Enough said. Beware of both companies.