Bowman's recommended Dun-Rite Flooring installer Ben Owens to replace and install my 77 year old mothers laminate floor and replace vinyl in bathroom.
He did NOT complete the job.
1st. He did not include 1/4 round trim and base boards in estimate so my mother paid additional money for 1/4 rounds and assumed that was all that was needed to finish floors. The trim did NOT match the rest of the flooring already in place in the house.
2nd He told my 77 yr old mother that he was finished and collected his money " in cash" and then told her he DOES NOT do baseboards and left half of the job of installing the trim unfinished.
3rd. When he came out and gave her the estimate he had to see there was no trim or baseboards in certain areas that had to be removed due to the water damage , did he think my 77 yr old mother was going to put the base boards on so he could then install the trim? Or was she supposed to hire someone to install just the baseboards? If he couldn't complete the job he shouldn't have accepted.
Finally when Ben and your store was called and asked why my 77 year old mothers floor was not finished we were told they don't do baseboards.
I Do Not Recommend either Bowman's or Ben Owens, Dun-Rite Flooring. They took advantage of a 77 year old woman and they did not stand behind their recommendation and they did not complete the job. See photos
Marcia read more