I cannot detail the number of issues I have had at the store and with the management over the past…read morefive and a half years since I moved to this area. Lies, rip-offs, poor service, horrible horrible treatment when purchases have issues. Nobody cares, there are very few people in the store who actually care about the customer. Most of those don't last very long they get tired of being run to by everybody and eventually leave for a better job. I think they get worked to death. I learned after a couple of years of dealing with their horrendous treatment that the Home Depot in Lebanon delivers to where I live. They have a 1 hour delivery zone and I live 45 minutes away. Guess where I get most of my stuff now? Guess how it gets to me? Guess how many times I have things missing or damaged or the wrong item? Yep you got it they are heads and shoulders above any service that Lowe's provides. I plan my trips accordingly when I need to physically go and get things so that I can do it in Lebanon and not here. Very shortly, I won't have to drive that far because the new Home Depot in this town should be up and running in the next year. Hallelujah, no more captive audience. Let's see how quickly this Lowe's goes from being number one in sales to the bottom of the list. I have a feeling it's going to be a rapid fall.

I've always found, and still find, this Lowe's to be very helpful with very friendly staff…read more Today was no exception with my buying one of their ATV's out front.

The windows for my house were purchased with Pro-Build. The windows came with a warranty so 5…read moreyears after the purchase one of our windows started to fog between the panes. I called Pro-Build and was given the phone number of who to contact--that was February 2020. After many calls none of which were returned the window was finally ordered in April 2020. Due to COVID the manufacturer was behind so the window didn't arrive until August only to find out they ordered the wrong size. Here we go again still waiting for the replacement window. After many more calls was told the window arrived in November 2020. Mike told me he would get with his installer and let me know when they could install it. I never hear from him again until I call from a different phone number in January 2021. He says again the window is in and he would let me know when they could install it. Again no call back for over a week until I follow up again this time having to call Pro-Build directly to get ahold of Mike because he will not answer his phone or return calls. Fingers crossed that the window gets installed today 1/13/2021 almost 1 full year after my first call.

We ordered $6000.00 of custom made windows from Pro-build. A diagram was given to them, describing…read morethe exact specifications. We were told they would be ready in two weeks. It took them 4 weeks to complete the order. When they finally delivered the windows, all of them were built WRONG! We asked for a refund and was denied. We have used this company for years. They will never receive another dollar from us, and we do a lot of building. We will also tell all of our friends about the disgraceful service and products made by this company. We know many others in the construction business and their actions in this matter will surely affect their business in negative manner. Their actions were unprofessional to say the least. They didn't deserve the one star rating that I had to give them to post this.

Absolutely love going to harbor freight. They have so many things to choose from. Great prices for…read moregood tools. Always recommend coming here first before the bigger chains

Worst of the worst. Power tools break and HFT does not honor the 90 day warranty. Go to Lowes, much…read morebetter tools with longer warranties that they honor