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    Benjamin Moore Paint

    5.0 (2 reviews)

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    Badcock Furniture

    Badcock Furniture

    3.7(3 reviews)
    2.3 mi
    $$

    We first bought a queen sized bed then found out it was a nightmare. Badcock took it back within a…read moreweek, exchanging it for a king sized. They charged us only the difference in price and delivered the new bed, took away the old bed at no extra cost. The owner even came and made sure our new headboard was properly attached. They have my thanks and future business.

    We were in need of a recliner as my husband just had shoulder surgery and I was scheduled for back…read moresurgery two weeks later. We thought that having a recliner that had lifted and had heat would be ideal. Babcock Furniture was the only furniture store that had a recliner that we could get the same day. We purchased the chair on 02/17/22. I had back surgery and returned home on 03/10/22. I came home only to find the chair would not work. My husband used it the night before and worked fine. I called the store and explained my situation. I was told they would be sending someone to fix it however it would be the next Wednesday (almost a week later). I mentioned returning the chair but we would be charged roughly 200.00 for returning it. We decided to just have it fixed since we would have to only a week. They sent someone out but only to access the chair. We were told it needed a new motor and it would be about two weeks. They would have to go return to the store and speak with the manager to let him decide to repair the chair or give us a new one. I got a call the next day saying they would order the part. We have heard nothing so I called the Cookeville, TN store today where the chair was purchased but they couldn't give me any updates on the progress of the chair. I mentioned returning the chair since has not fixed and was told that was not possible. The store manager is off today and would have to call back tomorrow. I feel Badcock Furniture has done nothing to resolve this issue. It has been extremely frustrating considering I purchased the chair to help with both my husband and my recovery and have not been able to use it during our recovery. I will never make another purchase from Badcock Furniture and I would encourage others not to purchase from this furniture store as well.

    Benjamin Moore Paint - homeandgarden - Updated May 2026

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