Dr. Matthew Schultzel completed a 6 inguinal hernia repair surgery successfully with skill. He kept…read moreme updated while my husband was in recovery and provided excellent customer service as well. We are grateful beyond words. I would recommend him to close friends and relatives.

1 out of 5 stars (for office staff -- 5 stars for Dr. Schultzel)…read more I had gallbladder surgery with Dr. Schultzel in September 2025. He was excellent -- kind, thorough, and professional. Unfortunately, my post-surgery experience has been made extremely stressful due to the office staff and management. When my EDD paperwork was first submitted, the staff only gave me two weeks off work, even though the doctor clearly stated I needed six weeks due to lifting restrictions. After multiple calls, I finally spoke with Julie, who was rude, argumentative, and dismissive. She even said sarcastically, "Fine, I'll give you six weeks off," which is completely unprofessional. I later spoke with Emily, the office manager, who apologized, but Julie's poor attitude continued. Despite Emily's assurance that she would personally handle any future issues, she never returned my follow-up calls. Since then, communication has been inconsistent. Some emails were answered, but usually with short, unhelpful replies, and many others went unanswered altogether. Each visit I've made to the office has been met with cold or dismissive attitudes. Even when my doctor extended my recovery another two weeks, Emily questioned it inappropriately in front of other staff. I've had to show up in person multiple times just to get updates, only to be brushed off again. The doctor and PAs are wonderful, but the back office is disorganized, unprofessional, and lacking empathy. I've felt ignored and unsupported -- especially regarding time-sensitive EDD paperwork that directly impacts my income. It's unfortunate because Dr. Schultzel deserves better representation from his staff. Patients shouldn't have to fight this hard for basic communication and follow-up care. Edit: I split the difference and gave 3 stars. I have no issue with Dr Schultzel. It's sad I had to place a review to actually have someone try to call me or respond to the issues at hand.

Had 3 colonoscopies there in the last 5 years for stomach…read moreissues they said I was fine but offered no info about my problem. Been vomiting as usual for 2 days now, no help from them. I will never go there again, I suggest you dont either .

Monday I tried calling and then Empire guest went into analogist no one answered I left a message…read moreTuesday morning I called back someone finally answered they asked me three questions my name my age and my medical then they proceeded to put me through to another phone which was the appointment area and I had to leave a message somebody finally called me back that day and asked me the same three questions my name my age oh and also where I live and my medical now this place supposedly takes Medicare and I told him my subsidiary Medical was Aflac she proceeded to tell me that she couldn't find me in Medicare I don't know what she was looking up and she didn't know what Aflac was but she said to me let me send you an email and make a copy of your medical cards front and back and send them to me so I waited for the email that was Tuesday it is now Thursday and I've got no email so apparently I'm going to have to find some other place and if you're looking for a gastroenterologist look elsewhere

Dr Alisha's program has helped me so much. It has been a month so far and my progress is amazing…read more Well worth it!! Everyone part of the program from Lynn to Coach Misty have been so helpful and have made it very easy to stick with the program.

Dr. Alicia has truly been life-changing for me. I had been living with chronic pain for years, and…read morewithout her help I honestly believe I would still be stuck on my back in constant discomfort. She took the time to listen, understand what I was going through, and treat the root cause rather than just the symptoms. Thanks to her care, my pain has been significantly relieved and my quality of life has improved more than I thought possible. I am beyond grateful for her knowledge, compassion, and dedication. I highly recommend Dr. Alicia to anyone who has been suffering and feels like they've tried everything.

I called this number today (951) 473-8776 and the women that replied phone was unprofessional. I…read moreasked he a question in a polite way, then I said thank you, she said "mmhmmm" and hanged up the phone. Also, they charged me 270$ for a video appointment that was around 20 mins. Under 2025 E&M time guidelines, this aligns with CPT 99202 (15-29 minutes), not 99204 (40-54 minutes).

Dr Alhankawi is wonderful. one of the best doctors I've ever had. Kind, patient, very knowledgeable…read moreand really cares about her patients and her work.

Friday, March 22, 2024: I checked in and was greeted very warmly by the staff. It was a long wait…read more I came to see Dr. Philip Chen about scheduling another endoscopy and colonoscopy. Such fun! . Anyhow, it took 2 hours to see him but I do recall I was "squeezed" in today. He is worth the wait. He is a kind, compassionate doctor with a great bedside manner; nothing is ever rushed. No wonder it's so hard to make an appointment with him. He is a sought after specialist. My check out was quick and informative. The young lady who checked me out was friendly and thorough. I have always had a nice experience here.

Office staff are horrendous and rude! They call before every appointment to drill you on why you…read moremade the appointment and then speak over you and give a condescending attitude. They make people make appointments only with their computer Eva via phone and then complain that the appointment doesn't suit them! Office staff should be polite and caring!

I had few procedures with Dr Hong everything want well he is the best make you feel safe abs…read morecomfortable explain everything in detail to you. The office is very clean, the staff are very professional. And knowledgeable Highly recommend this office for all your needs , Thank you Dr Hong.

As of now (930am) still waiting to be taken in for my procedure. I've been waiting for 3 hours in…read morethe prep area. It seems like every cubicle alongside me has gone in before me even though they were processed after me for various reasons. UNBELIEVABLE!! The nursing staff were cordial and efficient but seriously?? Previous negative reviews are all true as I am reading them while I sit here and wait. (Can't speak to anyone by phone, no answers etc...) it makes me wonder if I should have gone to Orange County for this kind of procedure. Super hungry, difficult to smell the lunches of the nursing staff. 3 hours!!!! Not happy!!!! ***Ok I'm out, loved waking up after procedure after being put out! Gina is a doll great at her job. She gets 5*****!

What to expect: Runs like a well oiled machine. Efficient, caring, competent. Checked in at 8:40,…read morecolonoscopy was done and I was dressed an hour later. Dr. Dinh was great and the anesthesiologist was awesome! Shout out to the nurses who were all best of class. The entire organization made the experience "enjoyable" for a colonoscopy!

I had my endoscopy and colonoscopy here and it was quick and easy....Dr Dinh and staff made my…read moreexperience very comfortable and easy...front office was very friendly and thorough...also the nurses were so friendly and assured me everything will be ok because i was really nervous...but it went smooth and quick...all i remember was them telling me what they will do and i was knocked out and when i woke up i was already in the recovering room..glad i went through them and at also having a piece of mind whats going on in my body...thank you Dr Dinh and staff

Unfortunately I have to echo the sentiments of many of the complaints on here in regards to the…read morelack of professionalism of the office staff. Most of the doctors are great but the office staff is rude and unhelpful and overall poor communication skills. It's pulling teeth to get basic questions answered and things that should be straightforward turn into a back and forth. It's too bad because they have great doctors and surgeons.

I'm type one diabetic and assigned to Patrica Park by tricare. I don't have issues with the doctor…read moreherself but I'm leaving a review to hopefully get a response. Insulin keeps me alive and I need these prescriptions sent it. I had express scripts (my mail pharmacy via tricare) send a request for a 3 month refill on 1/27. The office still has not responded. I have called and left SEVERAL voicemails and have no response or call back. I never get a live person; only AI then voicemail. I am not dangerously low on insulin. I've never been in this position before but I need a prescription to get insulin and with tricare, can't easily change my provider. I am going to start rationing insulin over the weekend and then go in person on Monday but I'm honestly extremely worried. This is a life threatening situation if I run out of insulin.

I can't even get anyone on the phone to make an appointment. I've called multiple times, sometimes…read moreit will ring and sometimes it goes straight to unavailable. The one time I got ahold of someone, she said she would call back and it's been a week with nothing. Very frustrating

Top-Notch Team! Dr. Raghuwanshi is Excellent! I can't…read morerecommend Dr. Raghuwanshi and his team highly enough! My entire experience was seamless, from scheduling to the procedure itself. I had an EGD at the Advanced Endoscopy Center, Murietta, the staff worked together beautifully as a team. Everyone was efficient and friendly, which helped put me at ease. Dr. Raghuwanshi was incredibly thorough. He took the time to explain everything clearly and answer all my questions patiently. A big shout-out to the anesthesiologist, Aneshia as well! She was fantastic at calming my nerves before the procedure. I was anxious about the light sedation, but she made me feel very comfortable and safe. Shout out to these lovely women Bethany (front desk) Karen (who took my vitals and settled me comfortably in bed, Amy (quick and pain free IV stick) Michelle (making me comfortable prior to the procedure) Natalia (the person that sets up everything). If you're looking for a top-notch gastroenterologist, look no further than Dr. Raghuwanshi. He and his team are the best!