Ted Gasper always help me find what I'm looking for and zero tax is icing on the cake!read more

Buyers take caution... First the positive - Sound Pure has a…read moregreat selection of guitars and other musical instruments. Their staff are great and their shipping speeds are almost instant. Now the negative - Should you receive an instrument that requires a return, the nightmare begins. I purchased a $3500 Collings guitar. When I requested information on the condition of the guitar, I was told "It's perfect. I hate perfect but it's perfect" - The guitar arrived and it was less than perfect. Dings, dents and scratches all over the guitar. The bridge was also replaced. I requested a return label for a full refund. The label arrived the next morning and the guitar was shipped back to them, arriving back to the store 24 hours later. I was told that they cannot refund credit card transactions (first red flag) and needed to send me a check. 2 weeks went by with no sign of a refund. I was then told a check was cut and I would be receiving it overnight. Another week went by with no sign of the refund. I sent a message stating that I would be filing a dispute if the tracking number was not provided. I never received the tracking, so a dispute was filed. Magically, the check was sent out 48 hours after the dispute was filed. Check arrived and to my surprise, the refund amount was $250 less than the purchase price. Though the guitar did not arrive as described, Sound Pure found it appropriate to hold back $250. Buyers beware - I have purchased over $20,000 in guitars from this store. I have requested assistance with solving this issue, but have not received a response. Please be aware that if you are not pleased with your order, this will most likely happen to you also. Huge disappointment. Feel free to reach out should you have any questions or would like any additional information.

I'd been stopping in to MSM for years and was just waiting to find the right amp when one day I…read morestop in and there is this fantastic little Acoustic amp w inputs for guitar and mic. Great price. While I'm testing the amp I look up and see an Explorer w upgraded EMG pickups. John let me try it and wow...it's a growler and loud. No case for it but John made up for it w a few extras. Thanks, John!

We were looking for a guitar for my 7 year old grandson. We were thinking of getting a half size…read moreguitar. I called & they told me they had one & that it was used & also gave me the price. We went down to look at it. After seeing him with the guitar, my son (who plays guitar well) thought the guitar might be a little too small. We asked what the guy helping us thought. He honestly told us he thought a three quarter guitar would be a better choice. He did not have any but sent us to a nearby shop he said might have one. That is great customer service.

Waiting line for an hour and the Manager left an Assistant left after the Assistant to the later…read morecrowd it will be 45 minutes wait to recoup the food selection. Some customers was asking for refunds and cooked food for customers was at front register that's why some customer was upset about the food stacking and asking for a refund. The grade level for the restaurant could not be 99% and less staff members could not keep up with the crowd volume

Finally checked out this cool musical playground for children. It's so cute inside. The majority of…read morethe toys inside are related to music. The have a musical slide, huge drums, a bouncy house and more. They also offer music classes throughout the week. You can have private lessons or group lessons. Open play was only $17 for both of my girls. Everything was cleaned, organized and safe!

My 6 year old son started drum lessons with Russell a couple of month ago. He is a very good…read moreteacher and my son loves going to his lesson.

From the owner: Private and group music lessons in downtown Durham…read more Private lessons offered for guitar, bass, piano, drums, voice, flute, clarinet, saxophone, composition, music theory and music therapy.

I picked up a flute here that I ordered online, and the staff was helpful and friendly. They seem…read moreto have a wide selection of music, so I look forward to going back.

Started late: Age 50. Fell in love with the bari sax. Started lessons with Fred Jackobowitz and…read morethen Covid hit. I soldiered on for a few more months with online, but ended up having to stop until May of 2022. Now, I'm taking lessons with Jameson White at the Garner store, and I've had nothing but a mind-blowing experience with every lesson. I even took bass guitar lessons with Grady, and he is awesome too. The staff are friendly, caring, accommodating, and very knowledgeable. I never feel odd for being a 52 year-old guy learning music as a beginner. My only regret is that it took so long for me to wake up to the universe of music! Could not recommend Music and Arts highly enough!

I was in town for a conference and dropped off a very old and poorly cared for trombone for…read morecleaning. They did a great job, kindly solved some unexpected problems, and knocked out dents I didn't expect them to all in a couple of days. Now my instrument is sounding WAY better. Thank you for the excellent work!

Great service, better than hoped for repair job, and half what I figured it would cost. What more…read morecan you ask for?

I had great customer service! Zaria helped me find what I needed in a quick and efficient manner…read moreand I appreciate her for what she did!

look how cool my boyfriend looks trying out the guitar he bought! everyone was so nice and we had…read moresome good conversations with other customers. will definitely be back

I teach various instruments but like to teach uke the best since it is the easiest way to learn a…read morefretted instrument. There used to be four great music stores here and now we are down to one, and luckily, they are hanging in there. Harry has actually retired but the employees are still there. I always steer my students there since you can get a decent uke for just over $100. Then you can take your time to get a better uke once you are sure you want to get better. If you don't get their complete attention, it usually means they are dealing with a difficult customer, but they will get to you.

I haven't been in every "guitar shop" in Raleigh. I would…read morevisit other shops but I don't have a reason for it. I met Harry Tueting the year he opened Harry's Guitars on Glenwood Avenue near downtown Raleigh. I bought strings and played new guitars I could not buy- no steady job. Still I had a clunker to bang on. I took lessons from Steve Howell in the early years. I met Terry Dineen when he began some years later. He was just a kid but he knew a lot more about guitars than I did. I'd played since I was 12, on cheap guitars, but I played. Thanks to the things I learned through visiting this business, I've developed into a modestly decent player. I've met musicians of every skill level in a place where I feel welcome. I've listened to people crank the amps and play for HOURS. No one ever objected. I know and understand the value of a good guitar. I've bought -and returned- guitars from Harry's. Nobody complained. I read the bad reviews given herein and I am STUNNED. Perhaps the reviewers are (1) upset because they did something out of ignorance and can't get over it or (2) have an ax to grind because they weren't regarded as royalty or (3) are simply mean spirited. I cannot in any way associate anyone I know, or have known, at Harry's Guitars with the ugliness I read in those "reviews". Not under Harry's watch. Not under Scott and Mike's watch. Not in the real world.

They have worked on four of my guitars - I couldn't be happier, really skilled luthiers. Amazing…read moreselection of gear and the best collection of pedals I've ever seen - it's like a candy store for guitarists. Great staff too! Go by there and check it out...

This is my new favorite music store in the Triangle. They've got an awesome selection of guitars,…read moreall of them are well set-up, and it's a super comfortable environment in which to try out instruments. If you're looking for a guitar in the Triangle, don't buy anything before you check out Twin House.

Amazing!!! This was our first time here but it was the best indoor play place (not counting…read moremuseums) that I've been to in NC! I've definitely been to a few that I thought were overpriced for what you get. I highly recommend this place. It's super affordable ($10 per child to start and cheaper when you are paying for more than one kid, better value overall to get a monthly membership which I believe starts at $34 a month). It pays for itself if you just come here 3x a month or more. They've also got little snacks for sale up at the front desk and you can purchase socks for $1 (they've got music notes on them haha). We arrived early around 9:20am when the inflatable bounce houses were still getting filled but the doors were open and the person at the front desk said it was unexpectedly busy this morning! The place gets pretty busy but emptied out around 11:30 when I assume most people left to go get lunch/put kids down for nap time. Tons of cute little snack tables and chairs for the smaller kiddos and bigger ones for waiting parents/grandparents/caretakers etc. Lots of sanitizer on every counter. They also had Kleenex boxes out (they know their audience) and Clorox wipes at the front desk. There's 2 big bounce houses (a blue one and a red one). The red one is more for jumping and running around in circles and the blue one has a rainbow "floor" interior that is super fun to run across. There are also 2 karaoke rooms with an expansive music selection, colorful overhead lights, and microphones which you ask for from the front desk. They've got the giant piano on the floor like the one from the movie 'Big'. They've got music classes which I believe take place in the back near the restrooms. Love the giant guitar slide and it makes guitar sounds when you slide down. I went down the slide as well and it goes super quick!! I was definitely more scared going down than climbing up haha. Oh and they provide a shelf of croc sandals to wear if you need to rescue your frightened child (I made use of them). I could really go on forever about how amazing this place is. Absolutely exceeded expectations. Incredible experience and place and definitely will be returning!!

I took my almost two year old here, with my younger babe in tow, for the first time today and they…read moreabsolutely loved it. The play area is open and spaced out with a nice variety of musical things to play with. Before coming, I really was curious if there'd be enough to keep the little one interested. Big or little, the kids will be interested! By musical things, think less handheld instruments and more installments for lack of a better word, such as the interactive world map where touching the musical note plays music of that geographic location. The percussion pots and pans and bells room was a big hit. My toddler wasn't ready for the big guitar slide, with climbing handholds and bars, but was able to enjoy everything else, including the small slide. I found it easy to carry my infant around and plop him on the floor from time to time with little worry. Some bigger kids run around but there are many side areas that are safer for the wee babes. There's music playing in the background and of course sounds coming from the many installments, and children shrieking. But overall, I didn't find the sound to be too loud or nauseating like it can be in some restaurants and such. There's plenty of space to enjoy snacks outside of the play area and clean bathrooms. The staff I checked in with were quite friendly. Oh and I really thought the price per child to be reasonable compared to most other indoor museums and play places. We will definitely be back!