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    Creative Music Instruction

    5.0 (1 review)

    Services - Creative Music Instruction

    Musical instruments and teachers

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    11 years ago

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    Twin House Music - Showroom

    Twin House Music

    4.4(5 reviews)
    0.0 mi

    This is my new favorite music store in the Triangle. They've got an awesome selection of guitars,…read moreall of them are well set-up, and it's a super comfortable environment in which to try out instruments. If you're looking for a guitar in the Triangle, don't buy anything before you check out Twin House.

    Below is a timeline of my experience with Twin House. To start on a positive note: the employees…read moreare very kind. The rest of my experience has been poor. December 6, 2023: I bring my bass in for a setup. I'm told it should be done in three weeks (before Christmas).  Some time after Christmas: I called to ask for an update. I'm told that, due to a backlog, it should be ready within the first week of January.  Some time after the first week of January, 2024: I call for an update (since Twin House does not provide updates; you have to ask for them). Twin House has had a chance to look at my bass now. The wiring is all funky; the pick-up doesn't seem to work. They need to get in touch with Ernie Ball to get their hands on schematics.  About two weeks later: I come into the store again. I don't need a cord, but I buy one to cover for the real reason I'm there: to get an update. I'm shown the schematics (the schematics arrived and this is another update I never received). We use an iPad to look up the parts that are needed. We find them. We discuss prices of parts plus labor. I'm given an estimate. We agree to move forward. I'm told the parts will be ordered the next day and should arrive in 7-10 days (but who knows when the order was actually put in). I'm also told that once the parts arrive, it should be a one-day turnaround to get them installed.   Maybe two weeks later: I ask about the parts. I'm told that whoever is shipping them had some kind of personal thing come up, so there was a delay in shipping the parts. February 7, 2024: I email Twin House about how I've had to leave town due to a death in the family and will not be back until February 15th, unable to pick up the bass until February 16th. I receive a kind reply, telling me there's no rush for me to pick it up.  February 8, 2024: I ask for a reminder of what parts were ordered. This was really me softballing in a question in hopes that I'll be provided an update.  February 11, 2024: Still no response. I remind Twin House that supposedly parts were ordered three weeks ago and I have to imagine they've arrived by now. I end the email telling them I'll be checking for updates. February 15, 2024: Due to the costs incurred from traveling to LA for the death in the family, I cannot afford this repair anymore. I communicate this via email. This finally prompts a response.  February 16, 2024: Twin House responds with a legitimate reason for why they've been incommunicado. They propose that I just pay for the parts since they're specialty items the store doesn't typically carry.  February 16, 2024: I respond a few hours later that, yes, I will find a way to cover the cost of the parts. We should move forward. February 16, 2024: Around 5:30 PM, I drive to Twin House. The technician is there. He says he hasn't started on it because he heard that maybe I couldn't pay for it. I reaffirm that I can pay for it and actually offer to pay before leaving. He says that isn't necessary. He tells me he'll get to work on it first thing Saturday morning.  February 17, 2024: Saturday. I call at 3 PM to see how it's going and am told it's going on the bench now. Not sure what happened to "first thing in the morning," which is 11 AM, but whatever. February 18, 2024: I call Twin House and ask to speak to the repair shop. I'm informed they don't come in on Sundays. I ask if he knows if my bass was completed the day before. He tells me it was not. I tell him I'm coming to take it back. I understand that I'm not the only customer Twin House is dealing with. I understand that getting the schematics was an ordeal. I understand that after the parts were finally ordered, it took longer than expected to receive them. Sometimes things are just out of our hands.  What I don't understand is why I was kept in the dark during the entire process, or why I was never given a realistic timeline for when my bass would be ready, or when the parts arrived, or any of that. The only ways I've ever been able to find out what was going on were when I called or physically entered the building and tried as politely and patiently as possible to ask for updates.  Everyone I've dealt with at Twin House has been super nice. I love the employees. What has absolutely driven me up a wall is the customer service. I've never felt there was any sense of urgency in completing a project. At this point, it kind of feels like I'm being pranked, or that this is some kind of sick social experiment to see how long they can make a customer wait without ever delivering anything, so I had to pull the plug and take my bass back nearly two and a half months after dropping it off. Twin House has amazing reviews and I was excited to do business with them. I was beyond excited to have found a place with passionate employees who seemed to genuinely care. Unfortunately, their lack of communication and urgency prevented me from doing that.

    Photos
    Twin House Music - Special guitar

    Special guitar

    Twin House Music - Front of building

    Front of building

    Twin House Music - Fender JV Telecaster; one of the many fine instruments on offer at Twin House.

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    Fender JV Telecaster; one of the many fine instruments on offer at Twin House.

    Maurice Balk Guitar Instruction

    Maurice Balk Guitar Instruction

    5.0(1 review)
    0.1 mi
    $$

    Maurice is a thoughtful and committed guitar teacher. His approach is methodical, patient and…read moreresponsive to the individual skill level of the student. I know because I took lessons with Maurice for almost two years until I moved away from the area, and recommend his personal approach to any guitar player whatever level, if they have the desire to learn how to improve toward mastery the instrument. He is kind and agreeable, not at all weird. He taught from in a studio in a comfy home in Carrboro. As a teacher, he leaves room for the little quirks in everyone's way of handling a guitar, but tries to stamp out bad technique, posture or grip before it becomes ingrained as a habit. Every hand is different, and Maurice will use a physical therapist's instincts to help you find the best way for your fingers to make the chord sound right. When I took lessons with him, I was a 20-year old beginner with a full college course load. I am not an expert player and don't pretend to be, but things Maurice said and taught stuck with me for years after I moved away. He also gives printed exercises that familiarize the student with basic styles of playing (flat-picking, chomping, blues shuffles, staple licks and patterns) Some of these exercises are designed to emphasize an important skill (muting, skipping strings, pull-offs, etc.) and I think others are to give his student a greater vocabulary for the instrument and its history. Most of these exercises he has transcribed himself from the work of master guitar players in his large music library. He has also transcribed, not for note and bend for bend, some of the blistering solos of Duane Allman, Jimi Hendrix, Carlos Santana and other guitar gods. If you want someday to be able to play the hooks and solos of masters like Jimi and Duane, rhythm-guitar of Pete Townsend or Jimmy Reed, learn licks, riffs and runs, jazz chords, or learn how to improvise solos, Maurice will be your guide.

    From the owner: Maurice attended the Berklee College of Music in Boston and graduated with a degree in Music…read moreEducation. He also holds a Fine Arts degree from Alfred University. He has been teaching guitar privately in Carrboro, North Carolina for the last 15 years. Among his accomplishments in music education, Maurice has been the guitar teacher for both the Carrboro Recreation and Parks Department and Chapel Hill Recreation and Parks Department for 15 years, designing the curriculum for both programs. Maurice is licensed to teach in the public school system in North Carolina, working in the Chapel Hill /Carrboro School district on occasion. Maurice performs locally with vocalist Mary Anne Defir-Patterson. His guitar playing blends the range of styles that he has passionately studied; Rock and Roll, Blues, Funk/Soul, Bluegrass, Country, and Jazz. Eric Clapton, Jimi Hendrix, B.B. King, Buddy Guy and Carlos Santana are the guitarists whom Maurice credits as his primary influences. home-1 Studio,

    Creative Music Instruction - musicalinstrumentsandteachers - Updated May 2026

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