Was driving by ... gave 'em a call about RI medical card reciprocity and was pleasantly surprised:…read moreFirst timer discount Great selection Super nice folk Except parking and no wait

I was going to write a positive review about a week ago but forgot to. Then today, a post-purchase…read moreexperience with the store really just lost me as a customer. The flower and THC edibles I bought were great. But, I bought a Palm vape battery. He's what happened. Bought it March 22 Battery failed ~April 1 Contacted store via email to inquire whether they warranty them or do I have to go to manufacturer. In the meantime I go to manufacturer site. Chinese company, so I start wondering whether I will get a response. Store replied and told me they don't sell the that battery. In a reply I send a receipt that shows I did. The reply is "we must have sold those and not stock them anymore." and "we don't warranty them" Wouldn't someone in the store know they were in stock 3 weeks ago and not tell me I was wrong about who sold it to me? Next, they ask me what my question was. In my initial email I asked if I need to go through the manufacturer's warranty directly. I thought it was clearly stated. So, all in all, a simple question I asked about who warranties this turns into "we don't sell them" implying wrong store (which it wasn't) and then basically saying "sorry, work with people in China". It was a piece of junk. A simple "sorry we sold you a crap product, perhaps we can make it up to you" would have closed this issue nicely. I understand perfectly that the warranty is through the manufacturer, but I was given sort of brush off at first, then a pretty meh level of trying to help the customer. Eventually in the last thread - "come into the store and we can work something out" themed email. Took my initial intent from posting 5 stars because the product was great and the person in the store when I purchased was awesome and makes me not return.

Nicole helped me today and she was beyond awesome. She was happy and actually interested in helping…read moreme. She went above and beyond helping me look for some swag. Products are consistent and the location is clean, newer and welcoming. This location has significantly more friendly staff than Lebanon.

highway robbery and low quality products. If you get the edibles make sure you look before you eat.read more

Make this your first stop in Maine when travelling north. Outstanding product selection and LOW…read moreprices! The customer service is outstanding as well. I have been here twice now and have thoroughly been pleased with EVERYTHING! I purchase flower usually in New York, but I love getting kief and bubble hash here. A bonus preroll was the icing on the cake! The dispensary itself is very inviting and organized. In summary, you will be glad you stopped here. Don't miss Tops Farm. This is and will be an annual stop for my medical cannabis needs while in Maine!

Excellent service from genuine knowledgeable staff who can assist you with the correct cannabis…read moretreatment plan, based on your own specific needs &/or ailments that impact your quality of life. Their website allows you to place orders, which is awesome because you don't always have time to shop. Yet, I still love to walk in & scope out what's new after a few weeks & on the plus side, I get to catch up with the staff who clearly love their work!

Friendly, knowledgeable and helpful folks, good specials, you should give this place a try and they…read moremay end up being your go-to dispensary like it is ours.

My husband and I have been twice and love this place. The customer service is fantastic and…read moreeveryone is incredibly knowledgeable. Will 100% be back.

Amazing! Went in looking for their ounce deals and Rich was so helpful and attentive! Definitely my…read morenew spot for weed in Kittery. 100% recommend, and their edibles look delicious!

Nice place with convenient access near the NH border. Medical only. Very patient with my order and…read morehelpful with suggestions.

Kind farms is the best in the North East. When I go into…read morevisit for my needs they take great care of me. I love the beautiful lady who wears glasses & I know her name but unfortunately I had much going on. Ive moved outta area. I said I was going to miss them so much. I love the town of North Berwick unfortunately a very specific rental company management (?) has questionable protocol & major league haters. Moving on... when she says love you I started crying because they're thoughtful especially my lady I like so very much. She is an empathetic soul. She knows her goods & gets it done! She is an Attribute & KFR is fortunate to have her!

Worst dispensary on the East Coast by far. I came in a week ago and spent $35 on a product…read more Literally nothing happened, I called the manager and they told me " come in and we'll reimburse you ". I walked in today and they told me " We can only give you half the money back which is $10. ". One $10 is not half of $35... Second your management told me otherwise over the phone. Third, When I asked why I was lied to, The red head behind the counter just kept saying " I can get my manager " in a bitchy way, She just kept rolling her eyes. It's good to see this places true colors. This place will just steal from you and just laugh it off. I'll be reporting this dispensary to the state for this shady shit.

After living in multiple states w/legalized medical cannabis i can easily say this is one of my…read moremost favorite dispensaries! Tricann is all about atmosphere, product knowledge, and helping patients leave with the best products/strains for their particular ailments. The staff here is seriously passionate about cannabis and are always ready to discuss/answer patient questions. On top of that they have quality products; (particularly their concentrates, vape cartridges & flower). This dispensary has legit increased my personal quality of life- having safe consistant access to quality products... and also learning every time I go in so I feel like I've gotten much better at picking out things that really help with my medical needs. This is a special dispensary that really cares about their patients and nerds out on their cannabis. The combination is amazing! They also have handicap accessible parking and entrance. If you are in a time crunch, you can place an order online thru their website so that it is ready and waiting for you to just show your i.d. and pay when you get there. This shop has specials everyday of the week! 2 of my personal favorites are; -Flower Power Friday- discounted flower -Wax Wednesday- discounted concentrates They also have a wheel you get to spin with each purchase and gives you a chance for even better discounts and freebies XD Did I mention they have an amazing staff?! This is also an LGBTQ safe space. You'll find both community and allies working here :)

Is there anything better than a local dispensary where everyone knows your name? Well, name may be…read morea stretch, but every staff member has been friendly and engaging akin to the Trader Joe's of dispensaries. - wide variety of products with knowledge staff (house and brand vapes, best gummies in the area, fun stuff like weed-infused IPAs or ice cream, dog CBD treats, and another 1/2+ store for non-cartridge/edible I don't use, and the selection is still plenty) - very reasonable prices + freebees beyond just a roll, with easier payment and fast service each of my 5+ visits - opens an hour earlier (9am) than Kind Farms, with similar to superior quality at 2/3 the price The owner has been kind and welcoming each visit, with a true passion in the business and providing high quality care to customers. I don't review often, but as much as I love the almost hidden gem status of this place, I am grateful they're here in the community and know they deserve the support. Also, dog friendly and offer med card discounts! (To be clear, the store is dog friendly - doggo in the photo only gets CBD dog treats!)

They were so accommodating, above and beyond! Highly recommend!! The staff were so great! I will…read moredefinitely be back! Thanks guys!