As I need some windows replaced and since this company is 5 minutes from my home, I thought I shall give them a try.
The gentleman on the phone was very nice and we set an appointment about a week out. I was told the name of the employee and the vehicle he would be driving. I thought that was awesome.
The day of my appointment comes and a couple of hours before the set time, I get a phone call from the employee I was supposed to meet at my house telling me he needs to meet me earlier. I wasn't available as was at work and can't just walk out. It's the reason I set an appointment for a time that I am available. As soon as I said that I cannot meet him an hours or so early, he got rather angry with me.
Excuse me? I ended up telling him to just cancel the appointment. If you are raising your voice to me while you are trying to sell me something... nope... not buying from you. read more