I have dealt with this company for years and have always been pleased. They are competent,…read morethorough, prompt, and efficient. They also offer free estimates. I had to have my garage door opener replaced. John Plummer was great! He gave me several options and worked with me to reach a reasonable plan. He was fast and professional. I also find this company to be more reasonably priced than others I've used. I highly recommend them!

Scheduling an appointment was quite easy. We learned that weekend visits are reserved for…read moreemergencies only but it was only a couple days that we had to wait to get someone to come out. Our garage is so much quieter now. Our dog can't even hear it opening like he did before the garage was repaired. The technician was helpful and friendly and didn't try to oversell and successfully solved our problem. Thank you!

I've used Don's in the past so after my garage door cable snapped last night, I knew exactly who to…read morecall without even considering shopping around. Everyone with this company is always so incredibly kind, from the woman on the phone who scheduled me, to the men that have come out to my home for repairs and tune-ups. My window was 8-10am and just before 8:00am, I got a text with a photo and an "about me" section so I could see who was coming to my home. Such a nice touch! Their senior technician, Josh, arrived a few minutes after 8:00am, looking just like his photo, with another young man who was shadowing him. I showed Josh what I thought happened, he was very reassuring that this is common (which was such a relief to hear), and within a few minutes of looking it over, he calmly explained what my garage would need and why. Despite my door being crooked and assuming there would need to be a lot replaced, most of it was repairable. Only the cables and a couple of brackets needed replaced. The price was phenomenal, lower than I was anxiously googling last night, so I was even more relieved! The work was done in a reasonable amount of time, the guys made me feel safe and comfortable, they showed me the utmost respect, and suggestions for future items to consider were explained without being pushy. My elderly neighbor, who needs a new garage door, saw their van and came outside to ask them to chat with him next. I know they probably don't always have time in their busy schedule for a quote but they made time for him, which was very sweet. I highly, highly recommend using this company for all of your garage door needs!

I called Hamilton Garage doors in Westfield for repairing my Garage door. Note- this is the same as…read moreDon's Garage, which I did not realize till later when the technician called. They were very polite over the phone and requested follow-up reviews post call. Lucas Mill was the technician allotted for the work. He called me before he headed here, but I already had a another person lined up before he could get here. Out of curiosity, I asked him the price for getting the garage door down( mine wouldn't come down) and replacing it if needed. Both prices that he quoted over the phone were double of what I am currently paying. So yes... very polite in interactions- but expensive for services. So shop around before proceeding...

We contacted several Garage Door repair services and each one of them quoted us for a new garage…read moredoor. There were panels missing and the pro lift technician spotted them laying inside the vacant garage of our rental property and handily re-secured them at 1/10 of the cost of a brand new garage door. We spoke with Kyle and texted with him several times as we are out of state investors, and we were quite happy with his candidness, honesty And personable nature. We cannot recommend them enough and will keep them on our list for future repairs on our rentals garage doors.

Requested a quote for a garage door repair; unfortunately, the door could not be repaired. However,…read moreBrandon gave me a great price on a replacement door with tracks and springs. I easily scheduled a day for him to come and perform the work, which was completed in a few hours. Great service!

Our Garage door spring broke and I called at 9am and by 2pm they had it fixed. Great service, great…read moreprice and super professional. Would recommend them to everyone.

Called at 10:15 AM when spring broke on my garage door. They indicated that they would get to me…read moreby noon, or little after. I received call at 11:10 and they were in my drive by 11:30. Both springs replaced and he was gone by 12:30. The service tech was so polite, efficient and I highly recommend them.

First, let me say that Steven was prompt and great at getting my Torsion Springs replaced the same…read moreday I called him. He didn't gouge me in terms of prices like some of the other 'bigger' garage door places. Some quotes were as high as $1,000 for spring replacement. My parts for the door could be bought online for $130. So basically $870 in labor for a 2 hr job??? Definitely call Steven / Cascade. Great job and done fast.

Cascade Garage Door saved the day twice!! A small kid got a piece of wood stuck in our garage door…read moreand everything was lopsided and off track. Cascade came out to make sure the garage wasn't stuck open all night. He was professional, on time, hard working, he came back and fixed our garage to full working order. I am so grateful. Price was affordable, conversation pleasant and his work was wonderful thank you!

Great service and 1 awesome Technician. I called in the morning and they had a guy at my house…read morebefore 1 pm. He was very thorough and looked at every aspect of the garage door. I will use this company again, I was very pleased

I have used Broad Ripple Overhead Doors for years - when they were actually head-quarted in BR! A…read moresmall local company that gives excellent and personal service. It is nice to deal with a company that cares. My latest encounter involved a broken spring. Charlie came out and installed the new springs in less than 40 minutes! Thanks!

My garage door openers are a bit older. Tyler helped me to weigh my options and we agreed to a plan…read morethat has extended the life of both doors and openers. Recently, a part broke and my wife's car was inside the garage. I called, and in less than an hour Tyler and McKayla were at my house with the part. The repair only took 30 mins and likely would have gone faster if I wasn't chatting their ear off! Great people, great company, highly recommended!

I used Yelp to get a quote for a broken spring in the evening. Within a few minutes Tyler responded…read moreand I had a quote as well as an appointment scheduled for the next morning. He showed up on time and explained the work that would be performed. Recommend replacing a plastic part with a metal one and I agreed. He suggested replacing the original rollers but nothing urgent. Something to consider in the future to help the spring work more efficiently. Everything works and looks great and there wasn't any sales pressure.

They were supposed to install a garage door and opener a little over a year ago. I was renting out…read morewhile working in another state. They came, installed the door, had my tenant sign that the work was done, and kept the garage door opener. Wherever that ended up, I am unsure, but based on the pictures from that day that my tenant has, it was not left in the garage or installed. Home Depot was kind enough to provide me with notes stating that they were told this company would come back out to install the garage door opener once I verified there was power. They claimed the garage didn't have power, which it always has and is controlled by a switch near the entrance to the garage. They never reached out to me to confirm any of this information. They now are stating that I have to sue my previous tenant over it rather than fixing what they screwed up initially. Even the garage door that was installed was not worth the price. They bent one of the support bars on the door, and cut out two of the A-frame beams for the garage even though it was the same size door as the previous one that was installed. All of this work was done with no communication to me, and they solely contacted my tenant. My tenants name and information were only supposed to be used to contact regarding access to the garage, but apparently this company decided it was okay to make all decisions through them despite my name being on the bill. The individual answering phones at the front desk was unprofessional and decided to answer any of my questions with "That's between you and [my tenant]". They also stated if this was months ago, instead of a year, that they would be able to do it. So what is the difference of months vs. a year? I can only speculate that it's because they don't have the same model opener and don't want to deal with Clopay/Home Depot. Terrible business practice, unreliable, and untrustworthy. I would highly recommend finding someone else for your garage door needs. I will update this to inform you all on anything that plays out in the future!

Last week was the 2nd time I've called A-1 Garage Doors for assistance with my garage door. The…read morefirst time I needed a new garage door opener installed. I was very impressed with how quickly they got me on the schedule, how reasonable their quote was and how professional, helpful and friendly they were doing the installation. Last week, my garage door would not go down and came off the track. I couldn't leave my door like this and needed to return to work. I called and they got me in right away. 90 minutes later, they arrived. It was diagnosed and fixed within 30 minutes and he actually adjusted it to close BETTER than it did before. I was nervous about the bill coming in the mail and once again, their pricing was extremely reasonable! If I have garage door needs in the future, I'm a return customer for sure!