I have dealt with this company for years and have always been pleased. They are competent,…read morethorough, prompt, and efficient. They also offer free estimates. I had to have my garage door opener replaced. John Plummer was great! He gave me several options and worked with me to reach a reasonable plan. He was fast and professional. I also find this company to be more reasonably priced than others I've used. I highly recommend them!

Scheduling an appointment was quite easy. We learned that weekend visits are reserved for…read moreemergencies only but it was only a couple days that we had to wait to get someone to come out. Our garage is so much quieter now. Our dog can't even hear it opening like he did before the garage was repaired. The technician was helpful and friendly and didn't try to oversell and successfully solved our problem. Thank you!

I've used Don's in the past so after my garage door cable snapped last night, I knew exactly who to…read morecall without even considering shopping around. Everyone with this company is always so incredibly kind, from the woman on the phone who scheduled me, to the men that have come out to my home for repairs and tune-ups. My window was 8-10am and just before 8:00am, I got a text with a photo and an "about me" section so I could see who was coming to my home. Such a nice touch! Their senior technician, Josh, arrived a few minutes after 8:00am, looking just like his photo, with another young man who was shadowing him. I showed Josh what I thought happened, he was very reassuring that this is common (which was such a relief to hear), and within a few minutes of looking it over, he calmly explained what my garage would need and why. Despite my door being crooked and assuming there would need to be a lot replaced, most of it was repairable. Only the cables and a couple of brackets needed replaced. The price was phenomenal, lower than I was anxiously googling last night, so I was even more relieved! The work was done in a reasonable amount of time, the guys made me feel safe and comfortable, they showed me the utmost respect, and suggestions for future items to consider were explained without being pushy. My elderly neighbor, who needs a new garage door, saw their van and came outside to ask them to chat with him next. I know they probably don't always have time in their busy schedule for a quote but they made time for him, which was very sweet. I highly, highly recommend using this company for all of your garage door needs!

I called Hamilton Garage doors in Westfield for repairing my Garage door. Note- this is the same as…read moreDon's Garage, which I did not realize till later when the technician called. They were very polite over the phone and requested follow-up reviews post call. Lucas Mill was the technician allotted for the work. He called me before he headed here, but I already had a another person lined up before he could get here. Out of curiosity, I asked him the price for getting the garage door down( mine wouldn't come down) and replacing it if needed. Both prices that he quoted over the phone were double of what I am currently paying. So yes... very polite in interactions- but expensive for services. So shop around before proceeding...

First, let me say that Steven was prompt and great at getting my Torsion Springs replaced the same…read moreday I called him. He didn't gouge me in terms of prices like some of the other 'bigger' garage door places. Some quotes were as high as $1,000 for spring replacement. My parts for the door could be bought online for $130. So basically $870 in labor for a 2 hr job??? Definitely call Steven / Cascade. Great job and done fast.

Cascade Garage Door saved the day twice!! A small kid got a piece of wood stuck in our garage door…read moreand everything was lopsided and off track. Cascade came out to make sure the garage wasn't stuck open all night. He was professional, on time, hard working, he came back and fixed our garage to full working order. I am so grateful. Price was affordable, conversation pleasant and his work was wonderful thank you!

We contacted several Garage Door repair services and each one of them quoted us for a new garage…read moredoor. There were panels missing and the pro lift technician spotted them laying inside the vacant garage of our rental property and handily re-secured them at 1/10 of the cost of a brand new garage door. We spoke with Kyle and texted with him several times as we are out of state investors, and we were quite happy with his candidness, honesty And personable nature. We cannot recommend them enough and will keep them on our list for future repairs on our rentals garage doors.

Requested a quote for a garage door repair; unfortunately, the door could not be repaired. However,…read moreBrandon gave me a great price on a replacement door with tracks and springs. I easily scheduled a day for him to come and perform the work, which was completed in a few hours. Great service!

I had Jeff out on Thursday last week to fix an issue with my door. I was super pleased with it as…read morehe and a crew member fixed within 30 minutes of arrival. We used the door for a whole day before issues happened. The wire came off the spool again on both sides and this is the same issue I had him out for. I called when it occurred and was not given the best solution. I was advised there had to be something that touched it because it doesn't just come off without something falling or touching the door etc. We had not even been able to put anything back in its place because it was that quick of a turn around. Had Jeff been a bit more accepting that things do happen and he would gladly set up a time to come back out to check it out, sure I'd be happy. He arrived today after trying to call a few times. I had laid down with my baby to rest and did not answer the call. My husband let him in and explained the issue. Jeff was not pleasant and mentioned it was something we did to cause the issue. He tossed his tools around while in the garage and was clearly unpleased to return. Had he been a better sport about issues happen, it wouldn't be an issue with me. I absolutely will not use this company again. I'm all for using small businesses and such but when customer service is bad, there's not point. I have been nice customer and simply asked him to return to take another look. If anything else goes wrong with my door I'll be using another company for sure.

Jeffrey is so nice and honest! I called him on a Wednesday and he came out on Friday! He was on…read moretime and did the work in a timely manner! I will definitely be using him in the future!

Josh at Precision Garage door service was our service tech. He was wonderful! Friendly, on time -…read moreearly actually! and explained the issue with our garage door - the spring had broken. He checked the other garage door also as we were concerned about it failing so as well. It also needed fixed. He had both doors working before we had our Christmas tree taken down! Very quick, scheduling was easy - same day even and we are very pleased. Definitely recommend Josh.

I had two springs replaced on my garage door today after calling them yesterday. They say they give…read moresame day service but it was not an option . The gentleman doing the work was great ! Eric was personable and his trainee who did the repair was as well, but quiet. The repairs were completed in less than an hour and the cost was $600 from my online research which I believe was excessive but not the fault of the techs . I have had work done by this company in the past and the costs were much more reasonable. I should have gotten estimates but I needed to get my car out to pick up a prescription yesterday! Great work , great people doing the work but high costs according to my research! Get estimates first !!