Top Notch Service. Came out 30 mins after I called and fix the problem. The tech was very pleasant…read moreand answered all my questions. Overall, just really impressed with the service and company.

Ron arrived as scheduled for the estimate for garage doors. He inquired about my door needs,…read moreexpectations, and budget, before recommending the correct doors. He had to order the doors which was fine because I wasn't quite ready for them anyway, and he kept in touch regarding my readiness. The timing was perfect and I was ready for them when the doors arrived. River City arrived when scheduled and did a beautiful job on my doors and openers. Ron took the time to explain how everything worked. They cleaned up after themselves. I am very happy with River City and my doors! *Side note-As a single older woman that knows little about doors and openers, but am not stupid, I appreciated that I was treated with respect and was not spoken to as if I were stupid. Kudos River City!

I called this company when my remote stopped working. The technician listened to my long-winded…read moretrial and error play by play, and he quickly diagnosed the problem and gave me clear options. He did good work for a fair price, and I was pleasantly surprised by how much quieter my new opener is. I'm returning to this company for a separate wear-and-tear mechanical issue, and I know they're offering a better price for the repair than precision overhead garage door.

Thanks DONE Right for getting my garage doors re-sealed and rolling smoothly! Great service at a…read moregreat price.

Eric was able to come out same day and replace a roller on our garage door (in and out in under…read moretwenty minutes) - during that service, he also took it upon himself to reinforce the door and change the sensitivity on it after finding out that it has a tendency to stop mid-way when opening. He was fast, efficient, courteous, reliable, and trustworthy.

Quick response and efficient work…read more We left a message on Sunday evening and our call was returned first thing Monday morning. Repairman showed up within a half hour as promised, had all the parts and finished the job in less than an hour. Highly recommend.

They put stickers with their name and number on the garage doors that they install. This is a…read moregenius move, and 100% why I called them initially. You might think that seems like a fishy tactic to lure in customers for shoddy work. Definitely not the case here! Scheduling the appointment was a breeze and the technician let me know when he was on the way. My issue was a dead circuit board in my 20 year old garage door opener. The tech went over the replacement options along with clear and upfront pricing. Once I decided, he was able to do the install right away! While he was there he went ahead and gave my other garage a tune-up as well. Both doors are quieter and smoother than they have ever been. It's actually kind of amazing how much better they are now. I highly recommend them for anything to do with your garage doors. Thanks!

Called Cincinnati Door & Window to inquire about the installation of two garage door openers. I…read morecalled them based on other reviews and ratings similar to this one. Lonnie took my call, answered all my questions, and quoted me a fair price based on what other such installations have cost. A month later I called them and scheduled the installation. (Needed to get some electrical work done first.) When Adam arrived he did some quick measurements based on how the garage doors opened and informed me that the track for the belt drive openers wouldn't fit since I had such a low ceiling. He took photos and discussed it with Nick, the Service Manager. After some serious discussions a solution was found and thanks to the exceptional team of Adam, Nick, and Lonnie I now have excellent garage door openers and an answer why previous owners never installed them. Great problem solvers!

Called for a garage door issue on Tuesday. We had a broken spring and cars in the garage…read more Young man who answered the phone listed to my problem and said " the soonest we can get to you is Thursday or Friday. I explained this issue needed to be resolved ASAPractical, we really could not wait until the end of the week. His response was "OK", there was nothing open before then. So I reached out to another vendor for assistance. Seems their attitude was one of we don't need your business...

Just had garage door installed today. Brady showed up on time. The door looks great. Tressa was…read moregreat to work with as well.

Had a tension spring break right before vacation and needed to rush a fix. This team was very quick…read moreto answer and fit me in the same day and even move my time up. Jason Jr came out, called ahead, diagnosed the issue shortly after arriving and knocked out the fix... it runs better than it did before and I know a lot more about how the system all works. Highly recommend this group.

We call for service on our garage door he did a good job and it works…read morefine until about 3 weeks later it start making a loud squeaky sound. We called overhead for service and keep in mine we purchase a $505.40 warranty then they told us that they did not have anyone to service us in our area. (really) We tried to get of money back from capital one but they stated to first contact overhead and work with them what a waste of time. The moral to this story is be cautious when purchasing warranty and don't do business with Overhead doors. We paid in good faith and got shit on from this company. I would never recommend them to anyone if you do you taken your chance.

They fixed the door the same day as looking at it. I was very pleased with how smoothly things went.read more

Something was seriously wrong with our garage door. Every time we opened or closed it, something…read morewas pulling away from the wall, dropping drywall on the floor. Eventually, a metal structure holding the garage light snapped, too. We gave Cincinnati Door and Opener a call and Adam came by to take a look. He was on time, courteous and very professional. He noted immediately that the two springs that bear the weight of the door had broken (I would never have known), which started the domino effect of having the pulley cable start to pull away from the wall and snap the housing the held it. Adam had everything we needed for a repair on his truck, explained the pricing and set to work. Just over an hour later he was done. He made the pulley housing stronger by using better quality metal than it came with originally, replaced the rubber strip under the door and the springs, secured the pulley to the wall, lifted the safety sensors so they wouldn't get damaged by rain or water and even changed a burned out light for me, since he had his ladder handy. The garage door has never been quieter. Recommended!