Super responsive and so kind, they made this very difficult experience as peaceful and respectful…read moreas possible. I'm so thankful for this service available.

The scheduling was a little uncertain and had some problems. However, the process was sweet and…read morecomforting RIP my cat.

We have been going to Newtown Vet for 17 years with our various pets through the years…read more Recently our dog Charley started having seizures, one of which was pretty scary and needless to say we were very concerned. Dr Graham, our favorite vet , once again explained everything thoroughly and took about an hour of his day going over possible causes options for treatment. Charley was diagnosed with idiopathic epilepsy and we are so relieved that's all it is. Dr Graham is the best and we truly love and trust him with our pets.

So much. So very much can be improved. We walked in with…read moreour cat and left feeling robbed and without our cat. When we arrived they took him in the back without us. Didn't like that. 1/2 later the doctor spoke to us about his condition. I don't feel like he explained everything to us well. That there are meds the cat could have taken. He had no personality and didn't have an optimistic demeanor. Everything was presented like it wasn't worth the trouble. We asked questions but he didn't offer positive solutions. He made it sound like if you do this you will need to keep the cat here for three days, see a cardiologist, then he'd be on three meds a day. The groups I belong to are wondering "why we didn't fight harder" and my only answer is the vet gave up on us and on the cat. There was no: "here's what we can do, let's try this!" The demeanor was he's doomed, don't waste your time. We did the best we could to feel confidence in him, but we don't think he was the right person to handle our cat. Maybe someone that was more proactive, motivated and didn't leave such a feeling of doubt in us as we walked away empty handed would have been a better experience. Also compounding this with a $1,200 invoice as we walked away without our beloved baby. All of it a terrible experience. The only saving grace was the young lady who handled the paperwork. I wonder what other pet owners think of that doctor.

I switched to Sycamore vet after the disastrous outcome from my experience with Holland vet…read more Update: Melody had to be put down last month due to atrophy in her legs brought on by the Chloramphenicol prescribed by Dr. Carey. Since changing to Sycamore Vet my experience was fantastic. Dr. Weiss was excellent in caring for my little girl. Most recently, I received a card in the mail signed by every one at Sycamore vet sending their condolences. It was unexpected and absolutely appreciated. I just remember when Melody was being to show signs of arthritis. Dr. Weiss prescribed a couple meds which almost immediately resolved the symptoms. Can't say enough abt my positive experience with Sycamore other than to say I wish I'd taken her there sooner. Excellent group of people at Sycamore. If I ever decided to get another dog I would most definitely bring her here. Thanks!

If your pet is sick during regular business hours and you call as soon as they open they can't fit…read moreyou in. You get to try and call back the next day and try again to get in. They have no regular appointments for two weeks. So you can't even schedule in for the poor sick pet. I had to go to an emergency animal hospital, Also they won't schedule multiple pet appointments for regular check up. I was told because if you cancel it ruins there schedule! I had been going for years. Dr Neubaurer was the greatest! He saw all my pets together. Now there is no customer service and they could care less about your pet!!!! I had to schedule with BetterVet to have my pets get their yearly check up and vaccinations. After 7 years of loyalty! Find a place that actually cares about animals and your business!!!

Great treatment of animals always available for consultation to the point analysis and it's quite…read moreoff the beaten path

Sadly, we had to put our 16 year old Westie, Winston down on Saturday. Dr Frankel and Christine…read morespoke to us at length, and helped us make the incredibly painful decision that the end for here for Winston. Both Dr Frankel and Christine were so kind and suppotive, and gave us all the time we needed to be with WInston. They made WInston comfortable, and sent him to doggie heaven. Thank you. Words cannot express our gratitude.

When your four-legged family member is not feeling well and can't tell you what's wrong, you have…read moreto rely on skilled people who can figure it out. We took Chino yesterday afternoon, and we were extremely pleased with the care and attention Chino was given. Today we received a follow-up call asking about her condition and discussed further steps on Monday. We are extremely pleased with Dr. Jones and the staff who clearly care about their patients and their owners.

House Paws staff have come to my home for about 5 years. Their…read more skills have been OK, but they seem to have a high turnover of staff. Also, their mileage fee is very high. Maybe they should schedule non-emergency visits by area, when that's OK with the pet owners, and charge less for mileage.

If you need reproduction services - use another vet. I brought my female Shepherd, Bay, in for rads…read morefor her litter. I made it abundantly clear when scheduling that I would need to be given Oxytocin in the event of complications which I was told 'of course, no problem!'. I took her on February 9th, received her radiographs and was then made to wait about 25 minutes where they could 'see about the prescription'. Once I was given it, I went through Chewy to order it (on February 9th) and staff neglected to approve the request for two entire days full well knowing Bay was due on Friday, February 13th and I stressed it's importance. I made phone calls, sent texts and was told a doctor would get back to me. I then was told it was my responsibility to upload the script to Chewy (which I couldn't find anyway) - which I then contacted Chewy and was told that was incorrect and they had been waiting for my vet approval this entire time, Chewy even called them and received no response. Regardless if I had the script or not, it was not my responsibility and the office did not prioritize my pregnant dog nor her puppies. I eventually was contacted on February 11th around 4pm by the practice manager who told me her staff did not feel comfortable prescribing the medication anymore after I spent $400 on the vet visit and now wasted two days. Fast forward February 12th - Bay goes into labor and as I expected, needs assistance from the drug; but I do not have it because Doylestown Vet had my hands tied and denied my dog the care she needed for a successful labor. I make an emergency trip to the ER (an additional $900 expense) she delivers 3 deceased puppies and 3 living puppies. We head home and now her labor is stalled again and the ER asked me to use the Oxytocin my vet should have responsibility prescribed me as standard repro practice. But here I am, unprepared because Doylestown chose ignorance over the reality of whelping puppies. I understand vet school and ethics, but if you care for some field experience, there's a big reality check here at my house because of your lack of concern for myself, my dog and her puppies. Shame on you for putting me in this position, stalling to tell me you had a change of mind about my dog's care, and then running down the clock so I had limited options on how to proceed finding her the care she needed. Edited to add, we are now a week out from Bay's delivery and I have had zero follow up from this practice. Ethics? I don't think so.

Outrageous prices Consistently overcharging…read more Exceed pre estimates by hundreds of dollars on multiple occasions

Based upon many wonderful reviews of PetsAreInn, we contacted Andrew on (215) 491-7387 and Bucks…read moreCounty - Pets Are Inn to board our senior dog in a private home with a family. Based upon the booking screening, it was clear that the company is professional, well-run, and focused. They provide transportation for your pet to and from their boarding stay and even provide daily pictures of your pet via text. We were very happy with the arrangements until, in the middle of our vacation, we were told that our dog had an episode of weakness and was rushed to our vet whose information we provided at booking. Andrew stayed with our pet and transported him to the overnight Emergency vet for observation. Everything turned out fine and Andrew picked up our pet to finish his stay. Andrew went out of his way and not only did everything for our pet that we could have done, but he also kept us informed and comforted. The integrity, compassion, and dedication that PetsAreInn demonstrated during our time of deep concern helped us greatly and made us happy we chose a stay with a family in their home versus in a traditional pet kennel. Andrew at PetsAreInn was our pet's guardian angel, and we will look forward to using his service without hesitation going forward.

We absolutely LOVE Pets Are Inn. Our dogs are older and challenging, and they have been cared for…read moreso well, so much better than any boarding service, that we will never go back to anything else. Thank you, Pets Are Inn!!

Kate and her team are amazing . Both of my dogs have been going to blue pooch since it opened . I…read morehighly recommend blue pooch !!

they did an amazing job on my dog ! 10/10 stars I love how the dogs get to run around and not be…read morein cages but you can always request them to be in a cage .

Losing my dog was so traumatic, traumatizing to me to even image and then that day came. I called…read moreLap of love and I cannot express the kindness and calm and the anxiety for them to come I mean this is it. I was met with the kindest Vet, and I mean if your a dog owner you know... she knew. I was greeted with such kindness ( I am writing this in tears ) I was told what would happen when and gave us a couple last moments privately. I really could not have sent my lil lady Olive out any way better. I cannot recommend this anymore. It really is worth it. Olive didn't feel a thing at all and we held her. It was beautiful. UGH best EvEr. I love animals so much and this was the most honest honorable way. I one thousand recommend. * this review took me months to write because it did Olive broke my heart. * get the paw print.

I am going to keep this review simple and split it into two parts: the euthanasia process, and the…read morecremation process. My experiences were very different for each. EUTHANASIA (500 stars, A+): Moriah Hughson was wonderful on the phone during my intake call to Lap of Love. Her gentle voice and compassion for me and my dog was palpable. Dr. Karyl Hurley was wonderful when she came to my residence - she made my dog's last moments on this planet comfortable and the process went very quickly. Dr. Karyl wrapped my baby up in so many beautiful, fluffy blankets for her final departure from the house . I was honestly very concerned about the prospect of carrying my dog's dead body out of my house for the final time, but Dr. Hurley treated her body with the utmost respect and care and it was not nearly as traumatic as I anticipated. If you have the means, Lap of Love is the most peaceful and dignified way for your beloved family member to transition. Thank you, Dr. Karyl for gently escorting my dogter to the next dimension. CREMATION (2 stars): Now for the negative: I opted to have my dog's ashes sent directly to my house since my primary vet is a mobile vet and didn't have an "office" for the cremains to be sent to. I received an email on Feb, 8th from Leigh Skarzynski, the "Crematory Relationship Administrator" (this was two days after my dog was euthanized) saying it can take 10-14 days to receive the cremains back. Fast forward to 5 days after my dog passed - UPS shows up at my house unannounced on a Saturday (Feb 10) with a package that required a signature. I was asleep in my bed, depressed, and didn't feel like answering the door. I figured it was a condolence gift from someone and they would leave the package on my porch. When I later realized something was being delivered that required a signature I simply figured I would sign the authorization slip to "leave it" and then get it on Monday. On Monday (the 12th) I just so happened to be home when the UPS man came, and as he walked up to my stoop I could see "PET CREMAINS" in big print on the box in his hand. I immediately broke down in tears. I started crying out, "I didn't know, I didn't know she was coming!" How did no one tell me she was coming on Saturday? She sat on a truck for two days, and I could have had her sooner! The guilt was eating me up. I reached out to Leigh Skarzynski immediately to tell her that my pet's remains showed up completely unannounced and outside the anticipated delivery window, and she responded that an email had gone out Friday (Feb. 9th) at 6:30 pm. I scoured my email (and I even have UPS Delivery Manager) and wrote back that absolutely no notice was sent. She suggested it went to spam. FAST FORWARD to February 13th - 5 days after the first attempt to delivery my pet's ashes and 1 day after already having possession of them - and I get an email from UPS saying that the cremains would be delivered on February 14th. Are you f'ing kidding me?????? My dead dog (assuming there was no mix-up...) is back in my possession and now I am getting emails about her cremains arriving? I forwarded this message to Leigh, again, as proof that I DID NOT RECEIVE A NOTICE THAT MY PET'S ASHES WERE ON THE WAY, and that email has gone un-answered, sent more than 24-hours ago now. I firmly believe that the crematory partner should email Lap of Love or the pet parent directly when they ship the cremains. I do not know how this utter lack of communication happened with such a sensitive situation, but it definitely pissed me off and left a sour taste in my mouth. I will say that the cremains themselves were packed with care and I am happy to have her home (again, assuming it's really her...the delivery drama planted a seed of doubt) but I really could have done without the delivery trauma and poor communication from LoL and their crematory partner, Abbey Glen.

For the price that we have paid, I was hoping to give a raving review. First, I want to acknowledge…read morethat when calling for my reservation, the staff was extremely courteous and helpful. However, we were less than impressed as new guests upon arrival. The staff was not as welcoming and the expectation that was set while making the reservation fell pretty flat. We decided to try the resort one additional time because of the amount of positive reviews, but the second time also left us in disappointment. It was extremely difficult to get through to anyone when calling to check on our dogs. When making my reservation, I was told there would be communication about how our dogs were doing. This has not happened, so we tried to call, but the phones are not answered. I received no response to my voicemail or emails while I was traveling. The report cards that we received were duplicates even though our dogs have very different personalities. One of our dogs came home not feeling well, although his report card said he was "rambunctious". I hesitated before writing this very honest review because I may give the resort one additional opportunity to change my perspective. I have attached a copy of each duplicated report card that was received for my dogs as well as the email that was left without a response. Consideration should really be given to the offerings that are promised if there is not capacity to provide quality results/products.

They offered a lot of options. Everything had a price tag to it, but they were clear about it…read more They didn't really like my anxious dog, and a friend of mine had a cat banned from coming back.