Came in at 2:15 as new patient and filled out all the paperwork. Appointment was 2:30. Woman at…read morecounter was not welcoming upon arrival. I asked at 3:05 how much longer and she said soon. Didn't even check or ask why it was taking so long to be seen. 2 people came in after me and went in before me. At 3:15 I asked for my copay back and just left. Obvious their time is more important than mine. Even a polite greeting from the receptionist and explanation why I had to wait so long would have gone a long way. Nice way to greet new patients.

Dr. Paradoa is a highly intelligent ,passionate doctor and a very…read moreSkilled surgeon!  She has successfully given me a new ankle, repositioned A toe and eliminated an ancient wart under a big toenail! OUCH!  I have Visited many many doctors, all over the world, trying to solve These chronic problems with no success! Dr Paradoa has a gifted curiosity and with hard work enables her to be constantly Informed and up to date on all new medical advances!  These extraordinary rare Virtues give her a new vision.  She thinks outside of the normal boxes to find a solution for her patients! She runs a tight ship and has an outstanding staff, especially María her assistant! Don't hesitate, call today for an appointment, you won't be disappointed! Sent from my iPad

I had a good experience with Dr. Rutledge and the office staff…read more The doctor's assistance was very cordial and efficient - recorded my medical history and current complaints, and took a few x-rays. Dr. Rutledge explained my problem to me clearly and made a recommendation that could save me the time and expense of going for physical therapy. My pain level has decreased in just a few days, so I'm hopeful I can avoid PT. I recommend this doctor.

I can't say enough about Dr. Rutledge. I was referred to him by my primary care. In one visit Dr…read more Rutledge fixed my problem! What an excellent podiatrist!

Dr. Kalish and staff were very professional and caring! I would use them again. I had heel pain for…read moreabout 3 months and wish I had gone to him sooner. He is a fast talker with a sense of humor. I personally like that approach. Everything is written out for the patients. My experience was all positive!

Not what i was hoping for. I had 3 visits as per the treatment plan for plantar fasciitis. i spent…read moremaybe 10 min TOTAL all 3 visits combined with the dr. ( X STRIKE 1) the nurse was very nice and friendly though. it seemed like the sole purpose of these visits was to sell me a $22 pair of foam inserts which did not fit my shoes very good (but oh well) if you want you foot to stop hurting buy these miracle pieces of foam. i didn't notice any difference except my wallet was $22 lighter. ( X STRIKE 2 ) Then on my final visit i was asked to rate the improvement so I say maybe 50% if that and he takes one look at it and says " No I think you're at least 70% " oh really thanks doc is that your professional opinion. ( X STRIKE 3 ) if you are following along. In my opinion if you want someone to take time and address your concerns i would look elsewhere. feels like a turn and burn to me thanks for the $$$ ... next

I'm having a knee replacement in January. I would go nowhere else but them. my entire family has…read morehad procedures done by their staff, and they are wonderful. I did not care for the Neurologist, Michelle Offner. I have Parkinson's and she came in and looked at me with her assistant and walked back out the door, and I could hear them talking about me saying "she doesn't look sick". I got up and walked out. And it's not only me other people have had bad experiences with her! Please get a new Neurologist ! But the doctors and the nurses are amazing. However, the front desk is always chaotic. Somebody needs to be in charge up there.!

I am a teacher and when I spoke on the phone with Sharina in the authorization department I was…read morestill on campus at work, so it was a little hard for me to focus on what she was saying, but I didn't want to miss her call because it was very important to me. She told me my MRI was denied by my insurance, but I was a little confused why. After work I called her back to get some clarification. I said, "Hi there, Im a teacher and my school was a little chaotic when we spoke on the phone earlier, I was hoping you could please clarify some things for me about the MRI". And she said in the rudest tone, "We spoke earlier at length about this, what could I possibly explain to you." It was so incredibly rude. I have been trying to get answers about my pain for the past 4 months. I began to cry on the phone because I was so overwhelmed with this whole process and I could not believe the rudeness I was experiencing from her. She also called the doctor by her first name and I wasnt familiar with her first name, when I asked for clarification she said, "Don't you remember seeing your doctor last week?" ...She should not be working in a customer service position and I seriously hope Vero Ortho reads this and addresses it because that was so ridiculous I don't even want to go back.

Here is a supreme example of how kids today who want to become doctors don't become doctors because…read moreof the feel of it as being a calling. They do it as just another business they can own and operate. I am my parents caretaker and have been bringing them to this podiatrist for about three years with no problems. Each year my dad, 88, gets a free pair of shoes that is covered by Medicare due to his diabetes. This year the office hands him his pair of shoes and we thanked them. Three months later we get a bill in the mail for $150. My dad never spent $150 for a pair of shoes in his life. I called the office and mentioned that we said we'd take the shoes only if they were covered like last time and they said no problem. I told them the box was never opened and we will be glad to return them as we cannot afford them and they said they need the balance in full. This dragged on for over six months. Then both of my folks had an appointment as their feet were in bad shape. I called the office the day before inquiring about the bill and if there is still a problem. The girl said to come down for the appointment and not to worry about it, she will look into it. When I finally transported my mom in her wheelchair into their waiting room and dad sitting close by, this incredibly nasty and bully like woman emerges from behind the counter and demanded the $150 and the so called doctor CANNOT see them until it is paid! I asked her if we can speak alone. I told her I called the day before and she said that girl wasn't in and she made a mistake. You shouldn't be here unless the $150 is paid and was literally throwing us all out into the the street. Nicholas Rutledge came out to see what all the fuss was about and said that he is trying to run a business here. I asked him what happened to the doctors office! He said he will see my mom that day but NOT my dad because the bill was my dads. Would you believe? This guy is nothing more than a glorified shoe salesman. Stay away!

The podiatrists are great, but everything before that is horrible…read more Michelle at the counter is rude and does not know how to talk to paying customers. Customers sometimes wait as much as an hour to be seen. When someone asks how much longer, I've heard her say more than once "why, do you have to be somewhere?" No sign of an "I'm sorry for the delay" or "we're running behind". She obviously thinks everyone is retired with no where else to go, or that no one's time is as important. She needs a reality check & frankly a new line of work that doesn't involve people.

I just walked out. I was here as a new patient and arrived 15 minutes early as asked. Filled out…read moreall their paperwork and waited 45 minutes after my 2:30 Appointment time and said screw it. I saw people arrive after me get seen. The lady at the counter seemed like she didn't care when I asked when would I be seen after I waited 30 minutes. So after 45 minutes I asked for my co pay back and left. Obviously their time is more important than my time. Stay away unless you've got time on your hands to sit there waiting long after your appointment time.

This is a follow-up to my last review on 1/7/2021. Last week, which was 2 1/2 weeks after I…read moreoriginally was trying, repeatedly, to get an appointment with Dr. Paradoa, as a new patient, with somewhat of an urgency, I received a voice message from Dr. Paradoa's office to give them a call to schedule an appointment. Really??? I didn't bother to call them back as I saw a different doctor on 1/15/20, and got an appointment on 1st phone call. Then, today, 2/2/21, which is 3 1/2 weeks after I had tried to get an appointment with Dr. Paradoa, I answered a phone call from her office. The person on the phone said they wanted to schedule me an appointment based on my voice mail contacting them. I said, "Really??? 3 1/2 weeks after I originally tried to get an appointment? No thank you. I am not interested in having a doctor, no matter how good her credentials, that you can't actually get in to see in an emergency, much less for a routine appointment. I found someone else, thank you very much." I also spoke to someone last week who actually has used her. She stated that she doesn't even get to see her when she makes an appointment and that she is pushed off on an associate. I am so glad I didn't ever schedule an an appointment with her. Is this a scheduling coordinator problem? Is this how she operates her practice? Does she know this is what is going on? I don't know, but beware. I am in the medical field and we have never treated potential or existing patients this way.

This doctor left me waiting in a waiting room for over an hour…read moreNo one came in to check on me or explain why the prolong delay I finally just got up and walked out inexcusable!!

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Start to finish a good experience Definitely recommend to anyone needing foot care I personally…read morerecommend the doctor

I waited over an hour to see the doctor. No one ever came in to explain the status or reason for…read moredelay. I finally had to hop off the chair and go out into the hall to flag someone down. More waiting and the doctor burst in and proceeded to question what the problem was, (with the wait, not my foot!). He said we are in clinic... Then why was an appointment scheduled? He then proceeded to ask "What was my problem?" with the door wide open, he was obviously prepared to give a "quick" diagnosis so he could run out the door. I said "perhaps I should reschedule?" He replied yes, turned and walked out while under his breath saying...sorry!!! Very unprofessional and definitely bordering on rude. I of course did NOT reschedule and will post review on all relevant sites. No wonder our healthcare system is in the state it is.