I'm having a knee replacement in January. I would go nowhere else but them. my entire family has had procedures done by their staff, and they are wonderful. I did not care for the Neurologist, Michelle Offner. I have Parkinson's and she came in and looked at me with her assistant and walked back out the door, and I could hear them talking about me saying "she doesn't look sick". I got up and walked out. And it's not only me other people have had bad experiences with her! Please get a new Neurologist ! But the doctors and the nurses are amazing. However, the front desk is always chaotic. Somebody needs to be in charge up there.! read more

I think they are a good clinic that does good work but there is a systemic money grab mentality going on here. On two separate occasions they completed ingrown toenail removals on two family members. Both times it required a second procedure later. On the second one, I inquired after being told that they did not put the nail bed neutralizer on the nail bed. I was informed that this was because of the infection the first time. However, the second procedure was also preceded by an infection that was worse the first time. I asked why they could do it this time but not previously. No adequate answer was provided, but there was a lot of babbling and double talk. This was the exact same scenario as for the other procedure. Both family members walked in with obvious infections and soreness due to the ingrown toenails. Both times, they cut out the nail, charge the insurance and charge copays for the visit and follow-ups. Both times, the nail grew back because the nail bed was not treated and another infection ensued. Both times, the exact same procedure was repeated with the addition of the nail bed neutralizer the second time. Both times, the toes looked identical for all practical purposes during the first and second procedure. Most recently, once again, after the surgery they scheduled a follow-up. I inquired if there's going to be a copay (and obviously insurance billing). The answer was yes and since the toe looked perfect, I canceled the appointment. I'm not paying a ridiculous copay and allowing them to bill insurance company for them to look at the toe and say, "Looks good, have a good day." This is in my opinion not only malpractice but criminal. I am pursuing further options and cannot wait for my day in court and with regulators. read more

I have to say medical side of service is fine but financial side borders on criminal confirm all bills are fine and then send you refund for surgery procedure that's seemed Highly expensive only to send me to collections thirty days later all in seem building mind pay for boot while I m getting fitted for it and then find out six-nine months later that was just an estimate but that's not what was told to me at the time pay 567.dollar bill that was supposedly eight months past due but they said they could give me a receipt saying final payment just a receipt that says received then I asked if I was done and matter was closed only to be informed it was an estimate borders on criminal . I been to car dealers who were more ethical than this medical facility. Buyers beware. signed very angry ex patient read more

I think I may have caught Dr Stack on a bad day. He came in to the examination room, looked at the x-rays of my knees and said, "Your knees look pretty good with significant spacing between the bones." I asked him why I was experiencing significant pain in the soft tissue above both knees. "I have no idea" he said as he turned and walked out of the examination room. Maybe he had never heard of LLSS. I ended up at the Hospital for Special Surgery in W. Palm Beach. Dr. Zachery Grabel took excellent care of me down there. Worth the drive. read more

horrible place , some girls are with s face that they need to go to the bathroom, after the put your injection for the pain only last s week they give you the wrong copay , when you book for the second injection to see if it works they said by the way it wasn't $170 it s $500 so you owe us money , then i set s payment and thdn aftrr months they call me i havent pay . so there is no communication, no professional people . donto go read more

Vero physical therapy. Amazing. Had a severe Achilles injury. Michelle my therapist is the best. Recommended dry needling which involves placing needles into the tendon to speed up healing. Did it three times. Swelling, pain totally disappeared. Michelle took me thru a series of stretches. Proud to say she healed me read more

I have been using Vero Orthopaedics for years. Different doctors but always top notch care and understanding. No surgeries. My care has always been thorough and I've always felt I was in good hands with the doctor I was seeing for the specific problem that I was experiencing. I have full confidence in all the doctors here. Especially Dr Constance who I'm seeing now for a serious heel injury. He and is staff are excellent. read more

My appts are consistently 45 min to an hour late. I leave my work to be on time and I sit! The care is excellent however time management needs a great deal of improvement. They should not be booking so many patients. The doctors want to provide the best care and as a provider myself, I completely understand. However, being the patient and not being seen until an hour after my appt is very frustrating. My time is just as valuable. read more

I am a teacher and when I spoke on the phone with Sharina in the authorization department I was still on campus at work, so it was a little hard for me to focus on what she was saying, but I didn't want to miss her call because it was very important to me. She told me my MRI was denied by my insurance, but I was a little confused why. After work I called her back to get some clarification. I said, "Hi there, Im a teacher and my school was a little chaotic when we spoke on the phone earlier, I was hoping you could please clarify some things for me about the MRI". And she said in the rudest tone, "We spoke earlier at length about this, what could I possibly explain to you." It was so incredibly rude. I have been trying to get answers about my pain for the past 4 months. I began to cry on the phone because I was so overwhelmed with this whole process and I could not believe the rudeness I was experiencing from her. She also called the doctor by her first name and I wasnt familiar with her first name, when I asked for clarification she said, "Don't you remember seeing your doctor last week?" ...She should not be working in a customer service position and I seriously hope Vero Ortho reads this and addresses it because that was so ridiculous I don't even want to go back. read more

I have used Vero Orthopedic three times for foot, hand, and now a back issue. The staff is and the facility is nice but everything else about this medical office is hard and frustrating to deal with. Forget ever trying to get a report or your MRR and X-rays sent to you or another doctor. They use a third party in Texas that you submit repeated request and make numerous calls to and still after a month of trying the records never get sent. Totally worthless service. After repeated request my wife drove to Vero and paid to get a copy of my X-rays and MRI that they did. I am 76 and very active. I recently ruptured a disk in my lumbar spine. I am in extreme pain now for weeks and it took me a couple weeks to get to see a certified doctor to suggest a path forward to get back to a healthy state again. I saw Dr, Popp that has the personality of a fish. He is against giving any pain meds when my pain is a 10+ 24/7.Not knowing the seriousness of my condition I had hoped to ask a few questions to help me understand my condition better, and what would be the long term success of surgery for someone my age. The replies were short and vague. I didn't get a sense of real concern for my condition that you might expect from a doctor. I am sure he is a good surgeon and many people have been satisfied with his work, but for me when it comes to my health I need to feel comfortable with the person I am entrusting my care. read more

I took my friend here all the way from Brevard County. We were very surprised at how beautiful this facility is. The people are also amazing. Always smiling and being very helpful. My friend couldn't stop talking about how wonderful this place was. We were supposed to see the Dr. but he was pulled for an emergency surgery and we had to see the PA which isn't a problem. She was so kind to him and really listened to him. We also had fun looking at the x-rays of his hand and we were laughing and so were the employees. Great place and great team!! KEEP IT UP read more

Vero Orthopaedics - This place is so clean and organized - Orthopedists Near Me - Vero Beach, Florida

I would give them ZERO if it was an option. All they care is getting money from insurance, didn't care about my back pain, as soon as the results came back that I wasn't a candidate for surgery "Dr." Popp attitude changed radically, wouldn't even recommend anything for the pain, referred me to Physical Therapy in the same office and didn't get a call for 2 full weeks. Zero follow up from any of the staff. it's basically a wholesale operation just interested in squeezing as much money as possible from your insurance with no interest in relieving your pain. stay as far away as you can from this place read more

Dr. Morra the podiatrist is excellent. Dr. Panatonni is also excellent. Beware of the other doctors. It seems as if the orthopedists just want to fix golf injuries, and avoid the neurologist at all costs. read more

Vero Orthopaedics - "Normal MRI - there's no reason you should be in pain, maybe we need to raise your blood pressure." Actual advice from Vero Orthopedics. - Orthopedists Near Me - Vero Beach, Florida

I wouldn't even give them a 1 star, they are that bad. My Primary Dr. referred me to Dr Garcia but he was unavailable so I went to see Dr. Alex Dees for hip pain. He scheduled a stat MRI. A week later I hadn't heard form anyone so I call the Office and was told it was faxed to the Xray place. I called and they had no record of an MRI order. I called 3 more times and got the same answer. I was told if I got their fax number, they would fax it. After 3 weeks I gave up and went to a more reliable Dr. Apparently, this place is way too busy to care for Patients but are quick to bill you. I will tell everyone I know to stay away for this place. read more

This is a company that apparently bills patients they have never seen in Tucson, AZ, and then turns it over to Optum to collect.

Excellent, excellent doctors! I saw Dr. Peden about 2 years ago for a VERY bad shoulder injury. I had seen another doctor prior to going to him and didn't have a good experience. Dr. Coren did the initial assessment and ordered tests. He was great. He had me see Dr. Peden. He was awesome! He is extremely knowledgeable and honest. He explained everything in great detail and told me my options. He did the surgery and on the follow up exam he showed me the internal video of the surgery! WOW...that was awesome. I have spoken to other people who have gone there and had different doctors and raved about them. The entire staff is very nice, polite, and helpful. I highly recommend VERO ORTHOPEDIC read more

I have used Vero Orthopaedics for 3 past surgeries (one near disaster) but a recent experience was terrible. A scheduled shoulder surgery was cancelled twice with no explanation nor the courtesy of a call. I was informed of the second cancellation at my pre-surgery appointment after a confirmation 9 days prior! Very poor communication between the staff members and patients. read more

all I can say is stay away, I had a meniscus tear, now 6 moths after surgery my knee is useless, I can no longer walk. trying to get records is almost impossible, I was better before the surgery, read more

Beautiful facility. Great staff. Dr Paterson was wonderful. Highly recommend Vero Orthopedics and Dr. Paterson.

This is not about the Drs. and their capabilities. This is about their Billing department, who can get you and your insurance company billed wrongly and send you to collection if you do not pay your Copay. These people are mean. Do not respond to your claims. They bill out of the hat for even 'follow up' visits. We - the people - have no means to fight big corporations and no resources to fight back been sent to collection by their "mistake". read more

Saw Dr.Cohren started out ok then when down hill. Got an MRI, went back for results, he started talking about the inner anatomy of the knee, I asked him to show me where on the image he was referring so I could understand better & he said "Be quiet and listen" was floored at how rude he was. Would never go back, recommend or do anything with this practice. They farm out all their services. Everything done thru texting. Asked for copy of MRI, which was done on site, NOPE....its in a cloud at another outsourced company location and took 3+ weeks to get. Got a bill for MRI and the agent had such a thick accent I had to ask her to repeat herself over & over. Don't be fooled by the new shinny building, simple awful. read more

I was seeing Dr Amber Morra as a second opinion. It started out well, then SHE brought up surgery, we discussed it at length, then I asked her to consider doing it a different way, she acted like she was on board, my caregiver was with me, we all seemed satisfied in trying this surgery first before the more radical, she walked out to get her surgical coordinators card, the tech walked in to see me out. I asked about the card, she said they were out, but gave me her name. I was told I needed 2 clearances, which wasn't an issue, then the coordinator said that the doc said I wasn't a surgical candidate?!! And went as far as to cancel my next appointment! No other options, my foot is still in a boot. No weaning me off of it, just dumped with no reason for her 180* change or any other plan of care! Unbelievable, should be considered malpractice! Stay away from these people. read more

I have been going to Vero Orthopedics for years with various issues. Thus far I have had excellent advice and treatment. Dr. Kane is my pain mgt. doctor and I couldn't ask for anyone better. Dr. Kinsella was really good as well. Just saw Dr. Panatonni and he was great, took all the time necessary and I was able to ask questions concerning another issue I have which usually you can only address one issue at a visit. The only complaint I have ever had was in the Physical Therapy department. They paid no attention to whether I was performing my exercises correctly or not, just stayed on computer or talked to another therapists. Needless to say, I found another PT place. Their new building allows for most all tests to be performed "in house" which is so very convenient instead of going elsewhere. Thanks Vero Orthopedic and Neurology, keep up the good work. read more

Stay away from these people they are the absolute worst From the front fest to the office manager to the doctors it is the worst run incompetent organization of so called professionals I've ever come across read more

Dr Nichols did a hip replacement on me several years ago-complete disaster!! I was on a walker for three months following surgery and on Dilaudid for the same amount of time Have had significant back issues ever since he did that hip replacement because the hip he put in was much much higher than the other hip Dr. Nichols needs to retire but in the meantime stay away from him read more

They have been impossible. They are slow - hurry up and wait. Lots of staff but they don't seem to know how to use the technology they have. You can't speak to a human being. You have to text. I was told I had to make another appointment with a second doctor for injury to the same arm because each only treat one part. I have waited and waited. There is no privacy. The waiting and therapy areas are like gymnasiums. The therapists wear jeans adding to an unprofessional atmosphere I would go out of my way to avoid returning. read more

Have been a patient there for 15 years,. I was seeing Dr William Kean have been on pain meds the whole time. With no relief to be seen I complained that the pain was getting worse. I'm in tears and he walks out of the office doesn't say a word and the next thing I know the nurse comes in saying I'm done. I leave schedule my next appointment, again nothing said. 2 weeks later I have to call the office to ask a question and they informed me that I am no longer a patient. I was discharged by the doctor. So now 15 yrs. 1 surgery, shoulder still hanging out of the socket. Pain thru the roof and I have to find a new doctor before my meds run out(I have sezures without it) in a pandemic! They really care, all they could say was I owed them for the visit.don't bother going only want you there for the money read more

I made an appointment with Dr. Amber Morra because I heard good things about her. After spending 20 minutes filling out the information required on line and then all the draconian releases you must sign (and there were many) detailing all the excessive fees you might subject to (the final one want you to agree to them giving out your information so you could getting advertising sent to you), I decided this place was not for me. I just call them to cancel and waited on line only to have someone pick up and then put me on hold and then was disconnected. I will never use a doctor who works at then facility under these conditions. I really want to use Dr. Morra but not under these conditions. read more

My wife had appointment scheduled for 3/24. They called in late January to cancel the appointment and reschedule. Got an appointment for 2/1. Nice! But when we arrived for appointment was told it had been canceled. Rescheduled AGAIN for the next day 2/2. Arrived for appointment and after waiting for 30 minutes was told the doctor was running 2 hours behind and was asked if we wanted to reschedule AGAIN! Terrible customer service. Have no idea about quality of doctors since we haven't seen one yet after 3 attempts. read more

If I could give negative stars I would. Everything about this office is horrible!!! The receptionists, the PT crew, the medical technicians and especially Dr Hill!!! You wait over a hour past your scheduled apt time and then a very rude and arrogant Dr Hill comes in the exam room for less than 3 minutes, doesn't listen to a word you say and leaves. I got below adequate care here , and was treated horrible by everyone once I started to question why I was getting worse instead of better. I ended up going for a second opinion and what a difference a real office with caring doctors and staff make. Also trying to get your medical records from their office is next to impossible! They are not keep on site but keep by a third party and you have to jump thru hoops and file paperwork requested to the third party to get your records . STAY AWAY!! Far far away read more

Don't expect for them to be ready for you at your scheduled appointment time. My wife has been there twice and waited 45 minutes past her appointment each time. Last time they said they were on schedule when we arrived but called the wrong name and when we didn't respond (to the wrong name) they gave her slot to the next person waiting. Then when we asked what was taking so long they lied and said first that "any minute your next" which later turned into "they were behind". I bet if a patient showed up 45 minutes late they would refuse to see them and bill them for the missed appointment. read more

There billing procedure is poor. I was told 40 co-pay, and turns out after many visits that it is 70 dollars. They had many opportunities to let me know, but many weeks later I received the additional charges. read more

Over one hour wait after booking a appointment is not working for me. Kind of defeats the purpose of a appointment. Only recommended if you have a lot of time, which I don't. About a year ago I was treated by Dr Forest, great experience and no wait time. Things sure have changed since then, unfortunately I'm not getting treated by her this time. read more

I have seen 4 Drs. at this practice over the years and NOT one of them has been able to help with any of my issues. Add to that on one recent occasion Dr. Ofner was rude, dismissive and borderline abusive. Never in my life have I been treated this way. Wait times are VERY long - over 45 min There is the feeling that you are just a number not a patient. Though some of the PA's and nurses were pleasant they seem to be at odds with the Drs. This is unacceptable on evry level AVOID this practice at all costs read more

If I could give no stars I would. My daughter was injured and referred to Dr. Coren at Vero Orthopaedics in September. We had one surgery and this was to gather cells for the second MACI procedure. The office and Dr gave us the run-around for six months (daily calls to them trying to get info ignored) they kept blaming the insurance company before they finally admitted that Dr.Coren cannot do the procedure she needed. We were sent to a doctor in West Palm Beach. Now that she's had the procedure and needs physical therapy, the Sebastian office won't even submit the claim to the insurance and keeps delaying her therapy after weeks of calls. Nine months later, my child still cannot walk! read more

Have to agree with the poor phone support and record keeping. Answering machine on at least 15 min before 5pm closing. Answering service would not pick up after hours. Wrong data in records kept us from checking in in advance which led to a ridiculous wait for my 90 year old mother... horrible. read more

Stay away. Go somewhere else. From the front office, to back office, to Dr. Hill, this is substandard customer service and substandard care. Unless you are getting treated for free (and that's how they treat everyone), go elsewhere. read more

When I hurt my back in Nov. 2020, I went to Vero Orthopedics in Sebastian, FL. Unfortunately, I initially saw Dr. Coren. I've NEVER been treated SO BADLY by anyone, much less a doctor. He wasn't interested in anything I had to say about what my problem was. He could only berate me with every breath, yank on my legs and continue to cause me severe pain again and again, while he talked to the nurse. He made SURE to tell me that he wasn't going to help me in any way and that he wasn't in "pain management", and therefore wasn't going to help me at all. In the end, he told me to see another doctor or just go to the hospital ER. After being wheeled out into the lobby (because I could not walk), I felt completely bewildered, upset and thinking I had done something wrong, when all I was asking for was a diagnosis and some help. I've never hurt my back before and had no idea what was happening, other than the fact that I felt like I had just been scrapped off of the bottom of his shoe. Unbeknownst to me, my husband had gone upstairs while I was getting an x-ray, and raised TOTAL HELL with the doctor that had referred me. He was on the 2nd floor of the same building. One of the nurses from that practice came down & got things moving for us. While I sat in Vero Orthopedics lobby in tears from being in so much pain and having been treated like I was scum, a nurse came up and whispered in my ear. She told me she worked for another doctor in the office and that they were going to take me to the back of the office and get me some help. (Thank God for my husband!). They were only waiting for Dr. Coren to go into an exam room, and they would wheel me back. They did. They gave me a shot, a prescription, and set up an appointment with a different doctor in the office. They were MORE than helpful. They were sympathetic and compassionate to me when I needed it most of all. I returned a day later to see a different doctor. I had an MRI done and found I had SEVERAL herniated discs in my lower back. After several weeks of PT, I was able to walk again and the feeling in my foot slowly returned. I'm, thankfully, almost back to "normal" without surgery, etc., but it came at a price. A price I paid by seeing Dr Coren in the beginning. If it hadn't been for my husband, I'm not sure what I'd have done. I cannot say ANYTHING good about Dr Coren, AT ALL. He's a HORRIBLE, HORRIBLE person and an even worse doctor. Honestly, I don't know why he even bothers to get up in the morning, unless he just likes hurting people, because he certainly doesn't help them. read more

I am in my 70's and in my opinion Dr. Aaron Howell is totally at the bottom of the list of doctors I have seen over the years. I will not go into the unprofessional way my case was handled and I would never ever recommend him to anyone. read more

I have seen multiple doctors at this practice and from front to back the staff is always very professional. The doctors really care about there patients. read more