I needed some smoke residue removed from my kitchen ceiling. I found Lightspeed through Google…read more Joe, the owner, I was very helpful and was able to schedule a time for him to give me a bid. The bid process was easy and Joe was very informative as well as professional. I asked about adding Services of cleaning my heater vents and dryer vent while they were here. Joe provided the bid information later that afternoon and I accepted. We were able to schedule the services quickly. Zack and Bronsyn we're also timely and very professional. They were able to get the job done and it looks great. I would definitely recommend crew at Lightspeed Restoration of Lexington!

I've used this company twice, both times for dryer vent issues. In the first location, another…read morecompany had failed to find the problem, Lightspeed did a great job. In the second location, they assessed the situation and gave it a quick "no problems" report. Very happy with the service and price.

We had a burst pipe in our home and Paul Davis restoration came to rescue. They were quick,…read moreefficient, courteous and answered all of our questions in a very courteous way.. needless to say it is in your best interest to hire them. I like to mention Yallen, Marshall, Noah, Austin and Thomas as the crew of gentlemen we met and they were unbelievably nice. They are a great asset for that company and should be praised. Thank you

I am currently in the middle of a restoration project. The work has been way below standards so…read morefar. Furthermore, getting them to finish anything takes so many phone calls, time and energy. I would not recommend this company. Our insurance company called them out. I am wondering why they use a company who has such low takings. I am guessing it is be because they bid low. We already need to have another company redo what they have messed up. Many tears and sleepless nights over this.

I would highly recommend Jacobs Ladder for your roofing needs…read more Hugh Johnson, the owner, is the ultimate professional and was so helpful in helping me understand the roofing and pricing process. I was also looking to replace gutters, and he advised me that all of the gutters did not need replacing, which of course saved me money. All the other contractors, just quoted me a full set of gutters. His work crew was awesome. They came on time, worked all day (finished in one day) and totally cleaned up the mess at the end of the day. I was also very pleased with his pricing. All in all, a great company!

Three weeks ago Jacob's Ladder came to my property for an estimate. I explained that getting the…read moreestimate was time sensitive, and the reasons thereof. They said they would not be able to start the project for about 3 months and I said that would be perfect timing; I only needed an estimate within a week. I told them I would be cancelling my original estimate since they came over so quickly, so I would really need their estimate. I have called them over half a dozen times and left messages with no response. Since there have been issues with phone service for the past 3 weeks, understandably there was a good possibility that they never even received my messages. Today, three weeks later, I again called the main number and texted the man who did the estimate. When I still received no answer, I called their emergency line explaining that although this is not an emergency, I thought that maybe they did not receive my previous messages and could she please relay the message. I went so far as to say that I know this is not an emergency as I am a RN and it's not life or death, but again, no one has returned a call or message in 3 weeks so perhaps they did not receive my previous messages. That said, I received a very nasty text from them saying that it was very offensive to them to inquire on their "emergency line" (the only line where someone answers the phone) that I expect a phone call back after 3 weeks of them doing the initial estimate and how "Christian" they are! So let me respond from the Bible, Proverbs 15:1: "A soft answer turns away wrath, but a harsh word stirs up anger." Christian IS as Christian DOES. I would not recommend this company.

Amazing services, job was done excellent! Would recommend to other people needing restoration work…read moredone. 5 STARS

Great service, fast to respond and show up in my time of need. I used them when my basement flooded…read moreand I couldn't have asked for more professional help during my time of complete chaos. Definitely recommend!

THE WORST COMPANY to deal with. Way over priced. They sub all work to Mexicans for cheap labor with…read moreno cares about the result. Can't get a hold of when you need them. The project manager acts like a child when confronted with issues. CHOOSE ELSEWHERE. Looking for new work?? Look elsewhere. They will drop you before your new hire paperwork is finished. Immature kids as managers with no accountability. Just don't, you'll thank me.

AWFUL! AWFUL! AWFUL! They came to restore our apartment when a fire sprinkler go off. They took our…read morefurniture and returned it damaged. They scrubbed the fabric too hard and hit our couch and loveseat against a ton of walls so when it was returned it was ruined. I called the office Both the associate Jordan, and the office manager Megan had an attitude problem. Megan essentially started arguing with me denying any damage. She was rude and would not let me speak.When I could get a word in I advised her that we would just file through renters insurance and they could deal with them. She laughed through next sentence and I hung up.

Believe the hype. Nils came on time (early actually) walked the floors and gave me a quote on the…read morespot. He includes a 25% discount for new customers as well! And if I understand him correctly that's the same price he gives you if you ever have him come back a year or two later for a re-do. I don't think anyone offers that anymore to anyone. Within 2.5 hours our tile floors (and the very dirty grout) were cleaned and sealed. Sparkling really. Came back 2 days later for some touch up as the last thing he said to us was if there is anything we didn't like or wanted fixed to just call, that he stands behind his work 100% and it is so true... my wife says it's the best money we've spent in a long time! Can't thank you enough for a professional job. He even moves the furniture for god sakes! Very happy customers. Call Nils now!

My carpet is quality but 10 yrs old! I thought I'd have to replace it! First carpet cleaner 3yrs…read moreago turned my teal carpet dusty brown!!! Nils came on time! Educated, told me my guest house carpet needed stretching before cleaning or it would ruin carpet! Cleaned my house! I AM IN TOTAL SHOCK! got out dirty stains, food spot, walkways. I live with lots of exterior dirt! My carpets truly look teal & new!! You can't tell the walkway from the new carpet under couch!!! Truly amazing!!! I'm very impressed and it takes a lot to do that to me!! I'm telling everyone I know! Thank you!

Polis I contacted Polis Handyman at the recommendation of a…read moreneighbor the morning of October 19,2022, after a fire caused by a shorted out heating pad in a plastic dog house on our deck. Fortunately, the Scott County Fire Department responded quickly and extinguished the fire just before flames reached the attic. The next day, Sam Richardson came out to examine the damage and make a repair estimate. He returned on the 24th with the estimate met with the insurance adjuster. This meeting resulted in a more thorough and complete repair estimate and insurance settlement. On the 26th, a Polis team came out and sealed the window, which had blown out during the fire. This action was extremely important for us considering the sub-freezing temperatures at the time. Sam scheduled repairs to begin on a 10-day time frame beginning on November 28th. Polis teams completed repairs and clean up on schedule, in spite of cold temperatures and outside work. I feel very fortunate to have contracted Polis. The photos are an indication of the quality of their work. Polis is a family-owned business. Sam quickly assessed our needs and reacted quickly to complete repairs. I highly recommend this business. Sam Richardson has considerable experience in home repair and construction. His employees are very competent and committed to timely-job completion. I also want to commend Elizabeth Richardson, Sam's wife, who handles scheduling and essentially manages the business. Their charges are reasonable, and the photos reflect the quality of their work. Gene P. Georgetown, KY

Our master shower had leaked and we needed subfloor replaced and shower floor rebuilt and tiled. We…read morewere very pleased with the finished product so much so that they are coming back to re-floor our other two bathrooms because we love our new master floor. The craftsmen with whom we dealt were conscientious and polite. Sam and Elizabeth are professional and delightful.

Was very pleased with their work. Showed up on time, did quality work, and cleaned up at the end…read moreof the day. Paul and his crew were very courteous and did an excellent job. Have no problem recommending their services.

From the owner: New Life DKI is a full service Restoration and Mitigation Contractor specializing in mold…read moreremediation, fire/smoke/water/wind damage. We are a franchise of Disaster Kleenup International. We restore your property to new life.