Daniel was excellent to work with from day one. He listened to our concerns, answered questions and…read morethoroughly helped us understand each stage of our restoration. Rick and Benjamin were very friendly as well. You can tell they enjoy their jobs and take pride in the work they do. Overall, the team worked together to make sure we were happy with the end results. We truly appreciate everything they did for us!

I am really impressed with this team. They provided a turn-key job on our neighborhood sign…read more Granted, this was not a house or commercial building, but they did excellent work and communicated to me pricing, timing, and resources. They are ethical people and I would recommend them to anyone that needs a contractor.

Horrible all across the board.. No communication.. We went through several contractors,several SE…read moreemployees. Horrible craftsmenship..Our insurance agency and adjuster will be doing a full blown audit for our job. Plus a friend of mine in the same boat as us. I would not recommend them to a enemy.. lies and lies, excuses and excuses. Our 4-6 week project lasted over 7 months... Nic is a joke!! I wish I could load pics of everything...

I had a tree limb fall and my Insurance company sent Southeast Restoration to give an estimate…read more They submitted to my Insurance company without sending me a copy and I didn't agree with what they had on the estimate(example:replace roof/fence) so they sent someone to remove my wall and ceiling in my living room and now states because they are not doing the roof, they will not be fixing my living room wall and ceiling....I didn't get to have Thanksgiving in my home and now looks like Christmas is out...I will never recommend them to anyone, ever!!!!!

The last crew that cleaned my carpets, two rooms and hall on first floor was the best I have had…read more.. trying to get in touch with the manager to tell him.. zi want them again! please call me or text 7702318624 tim rogers

They came back and worked very herd to get my carpets cleaner. I give them a A for effort...my rug…read morewas just too dirty. Dan Chattanooga

Quality isn't great but they get the job done. I visited the warehouse and there's no unity among…read morethe workers and the owner doesn't care much for his laborers. But I know the work they do is nasty hard work so I'll give them a bit more credit.

Servpro of Chattanooga offered me $2,000 to write a five-star Google review for them instead of…read moresharing my story. On May 18, 2024, my home caught on fire, luckily a neighbor spotted the flames and called the fire department. My insurance company recommended Servpro for the cleanup. After checking their Google reviews, I decided that I would work with them. Working with Servpro was an absolute nightmare. One of their technicians punched a hole in the floor of my tub/shower with a ladder and another used packaging tape to construct a plastic barrier to keep out fumes which resulted in paint being torn off two walls in my kitchen. Multiple members of Servpro's management team promised me that all the damage would be resolved to my satisfaction, but it wasn't. Servpro's first attempt at remedying the situation was to connect me with a company that could put a patch in my tub/shower at my expense. I promptly made it clear that I would not accept that offer. After getting my insurance agent involved, they decided they would pay a contractor to remedy the damage they had caused, but after seeing the initial estimate they backtracked. Servpro then offered me $1,500 (this was roughly 20% of what the initial estimate to remove and replace the shower had been) to remedy the damage. After some back and forth and making it quite clear that they weren't going any higher we settled on $2,000. There was one sticking point that I just couldn't get past. In order to receive any compensation for the damage to my home they demanded that I write a five-star Google review for them. Initially I agreed but I let them know of my displeasure. On the day I was to receive my check they presented me with a non-disparagement agreement and a non-disclosure agreement to sign. It was at that point that I told them I would rather share my story than lie for them. They of course did not see asking me to write a five-star review for them asking me to lie for them. When you see there multiple five-star reviews ask yourself how many of them were paid for.