I don't normally write reviews, but my experience learning about and buying gas logs from SH&G was…read moreeasy and pleasant. The sales person was knowledgeable and explained the different options well. I'd highly recommend anyone in the market for gas logs, fireplace inserts, grills, etc. check them out.

I can only say that these folks provide super friendly service and seem to take joy in doing so. I…read moredealt with a lady named Emily and she could not have been more knowledgeable and helpful. Thank you ALL. BTW they have relocated from their old store on 72 to 6882 Hollow Road NW, Huntsville, AL 35810. 256-534-1715

I stopped by AllSouth Appliance on Lee Highway (they've moved from Bonney Oaks) recently to seek…read moreadvice on a service issue I was having with a GE refrigerator purchased at a competitor that has since gone out of business. Although I have an extended warranty contract on this appliance, multiple visits from their service people failed to diagnose, let alone fix, the problem. Despite being very busy and my not being a customer, they took the time to listen to my problem and recommended an appliance repair company they felt was best suited to fix the problem. Long story short, their recommendation resulted in the refrigerator being fixed within 24 hours. When I'm next in the market for any new appliance, I will definitely buy from AllSouth.

From the owner: AllSouth Appliance Group, Inc. was founded in 1997 to provide homeowners and builders the largest…read moreselection of name brand home appliances in the Southeast. Offering large showrooms and great brands like Subzero, Wolf, GE, Viking, Kitchen Aid, Maytag, Samsung and many more. In addition to appliances you will find great outdoor products like Big Green Egg, Traeger, DCS, Lynx and Alfresco for the best in backyard entertaining. Offering sales, delivery, install and service, AllSouth looks forward to serving you.

My elderly parents were concerned because the pilot light would not come on in their gas fireplace…read more I recommended my parents call this company after doing some online research. Today my mom reported that a technician named David came to their house and in less than 5 minutes discovered that they did not understand how to light the pilot light. The gas logs are new to them. He helped them change the batteries to the remote and explained how to maintain the logs. Not only was he on time and polite, he didn't even charge them for the service call. I am extremely grateful and highly recommend them based on this great experience.

Tonight is the coldest night of the year and we woke up to the power out. Some kindling and a…read morecouple of pieces of seasoned oak and it may be very cold outside, but we're warm inside. Our Vermont Castings stove is a wonder. It looks great, provides clean heat and on a morning like this, RELIABLE.

This business is closed. We didn't call before and travelled 30 minutes out of the way to go here…read moreonly for it to not be open once we arrived. A quick phone call confirmed our worst fears. Closed for good.

This store is a great place to go and get all of your barbecuing and grilling needs. The owner is…read moreincredibly knowledgeable and very friendly.

Found this place through Facebook Marketplace, otherwise I would have never known about it. The…read morelocation is hard because of Bridgey McBridgeFace. (Only the locals will understand this reference.) But, once you get there and parked, it's a great experience. We were greeted by Jaylen and his girlfriend, Denver. Both lovely individuals! Jaylen was not a pushy salesman at all. He answered all our questions and then gave us time to think and look around. They have multiple brand names of smokers and grills, including Blackstone, Oklahoma Joe's, and Char Broil. Lots of accessories! Grill covers, spatulas, wood chunks and pellets, split logs, sauces, and rubs. Prices were extremely reasonable. Come on out and support this local business!

Louis and the Team are knowledgeable, have a great selection of grills and accessories from all the…read moretop brands, give great deals and excellent customer service that is increasingly rare today. Beats the big box stores by miles. Give them a chance and support the locally owned shop - you'll be happy!

HBT smokers is a class A outfit if you need a smoker. They do custom builds or they do standard…read morestyle smokers with standard specs. We engaged them to build a smoker to cook food for over 500 people a day over the course of a week. They built a custom smoker with hot and cold water, smoker box, grill surface, roof, and mounted in a standard ball trailer for ease of transportation. We could not be more happy with the staff and work they provided and highly recommend them if you're in the mood for an awesome smoker

From the owner: HBT is a family owned and operated business, established in 2012. We take personal pride in each…read moresmoker that is built here at HBT. All smokers are manufactured in our shop that is in Guntersville, Alabama and distributed to many vendors and customers throughout the United States.

I heard about an annual event they host here called the Fire Show and decided to attend. The event…read morewas from 9:00 am to 4:00 pm on June 7th. I arrived around 11 and it was packed. So much so, that I had to park at a neighboring business. The event was free. There were grilling demonstrations and samples of items from various vendors including seasonings and sauces. The store itself was huge and had everything that a cook needs. Various brands they carry included Ruffoni, ZWillling, Yeti, Heston, Le Creuset etc. they had rows and rows of spices, seasoning and sauces. There were many grills to choose from as well. I had a great time at the event and I look forward to returning and purchasing items to add to my cookware collection.

I purchased a small wood cutting board from Atlanta Grill Company several months ago. Nothing fancy…read moreor expensive. I am an experienced home cook and know how to properly care for wood products, but despite appropriate care the board began separating at the glued seams. I brought it back to the store expecting some level of support or a replacement discussion. Instead, I was told the store only guarantees products for 30 days and that I should contact the manufacturer myself. No assistance was offered beyond that, and they did not offer to help identify or write down the manufacturer information. For a store that positions itself as upscale and specialty focused, this was a missed opportunity. Standing behind the products you sell and helping customers navigate quality issues is part of the value proposition. While still in the store, I found several cutting boards I liked. Rather than purchasing them there, I ordered the same boards on Amazon instead. That decision was driven entirely by the lack of customer support. I will not be returning.

Tony knows his stuff, is very fair, and the person you want to deal with…read more 100%. Satisfied !

Highly impressed with Tony and his company. We were putting…read morein a pool and decided last minute to add an outdoor kitchen into the plan. Problem was that the construction guys needed the grill on site that same day for measurement purposes. After searching online for local companies that sell high quality grills, I came across Kettle and Grates. Spent 30 minutes reviewing the K&G website and then called Tony for advice. We decided on a grill, Tony took my credit card information over the phone, and he delivered the grill a couple of hours later... just in time for the crew. Just fantastic service. And if that wasn't enough, when we discovered a small manufacturing defect upon installation, Tony came out the next business day to replace the part... no questions asked. Refreshing to see a business care that much about the customer experience.

Excellent service.. Technician was very knowledgable.. Will DEFINATELY use Embers in the future..read more

This was a far more customer friendly store under the prior owners. They'll sell you Ritz Carlton…read morepricing, but the service after the sale is more akin to Motel 6. Nope. We are done.