Parris Houchins and BugBoyd were kind and professional. They were on time and got everything to…read morecome up exactly like it was when I first bought the house. I'd highly recommend using them for any project inf the future.

Six years ago, during the process of purchasing our home, we encountered a serious issue: the…read moreproperty we fell in love with had foundation problems. In order for our lender to approve the mortgage, the foundation needed to be repaired. We selected AFS to perform the repairs because they offered a lifetime warranty on the home's foundation--an assurance that gave us peace of mind. The initial repairs were completed, and we were issued a lifetime warranty. The bank approved the loan, and we purchased the home. Two years later, we noticed that cracks on both the front and back of the foundation appeared to be worsening. We contacted AFS, who came out, confirmed the deterioration, and proceeded to tear down the drywall in the basement on the front side of the house. They installed more large metal reinforcement strips--the same as what was done during the original repair. However, per their policy, they did not replace the drywall or clean up any of the resulting mess. We were left to hire another contractor to rebuild the walls and restore the area. Two more years passed, and once again, we observed worsening cracks. We reached out to AFS, who initially attempted to charge a service fee for their visit. After reminding them of the lifetime warranty, the fee was eventually waived. Upon inspection, they confirmed the issue was indeed getting worse. This time, however, they stated that they would not perform any further repairs, claiming that the original payment ($10,000) only covered the amount of work already done and that additional repairs would not be included. We argued that the warranty explicitly covered the foundation for the lifetime of the home, regardless of the initial cost. We were ultimately refused further assistance. At this point, I filed a complaint with the Better Business Bureau (BBB) and included AFS in the correspondence. Within 20 minutes, a manager from AFS contacted me, offering to help resolve the issue. Following this, AFS returned and proposed a more aggressive repair: tearing down the basement walls yet again, installing large steel beams, and anchoring rods into the ground from the exterior--requiring the driveway to be torn up in the process. They assured us this would permanently stabilize the foundation. While the driveway was repaired, we were again left with extensive interior damage, and for the third time, we paid out of pocket to restore the basement walls. Now, two years later, we are once again facing shifting in our foundation. AFS again attempted to charge a service fee. After inspection, their technician confirmed that while the front of the house is stable, the back is sinking--a concern we previously raised when they were last on-site. We were explicitly told then that stabilizing the front would protect the entire structure. When I asked for clarification, the technician confirmed that our home is essentially splitting in half and could eventually slide down the hill into the creek. However, they now claim the warranty only applies to the specific wall where the original repairs were made--not the foundation as a whole. This contradicts the lifetime foundation warranty we were promised at the outset. (And was the only reason we were even able to get the loan to purchase the home in the first place) After six years, three major repair efforts, and repeated assurances that our home's foundation was secured, AFS is now refusing to honor the warranty they provided. We are left with a structurally compromised home and few options. To any homeowners considering foundation repair: please be warned. Our experience with AFS has shown that their warranty may not provide the protection you are led to believe it does. They have applied temporary fixes and walked away, leaving us with mounting costs and a home that may ultimately be unsafe.

Great experience. Everything from estimate to finish was great. Everyone was friendly and…read morecourteous They were on time, worked hard and cleaned up after themselves . We highly recommend Chase and his team for your concrete work.

Jason came to give us advice on our driveway which had developed some new very small cracks. We…read moreappreciated his professionalism and advice. He was extremely knowledgeable as to the best solution to our problem. We would definitely not hesitate to use his company when these need to be repaired.

Great company! They came out to provide their opinion on the foundation of a home I was purchasing…read more The inspection was free. Very professional too!

From the owner: American Foundation Repair & Basement Waterproofing specializes in foundation repair, basement…read morewaterproofing, and crawl space repair for homeowners in the Chattanooga, Johnson City, Cookeville, Knoxville Tennessee, Asheville North Carolina, and the Tri Cities region. Our team of certified professionals understand the ins and outs of common household problems associated with deteriorating foundations, rotting crawl spaces, and wet basements. We guarantee that you and your family's home will be provided with the best care, attention to detail, and most effective and reliable repair systems & products available on the market.

Awful - and then even worse. We're in the Washington, DC area and had BDry install a basement…read morewaterproofing system in 2019 -- complete with multiple errors. Their "Lifetime System Warranty", a major reason we went with this LOSER company, is worthless after they left the DC and MD areas in 2020, and no way to contact a national BDry HQs. None. Calling BDry's National Ripoff Hotline, AKA their supposed National Office listed on the Warranty provides the message: "Thank you for calling BDry. Please visit BDry.com for more information -- then disconnects. Calling a number found online and you get: "The number you dialed is not in service . . . " and no national corporate BDry office is listed online, just locally managed locations. Screw BDry.

I am updating my review due to the new leadership/management at…read more B-Dry resolving our problem. I am happy they decided to do the right thing, so I am updating my rating to 4 stars.

My before and after photos are identical. Thousands of dollars and no change in appearance. Now, a…read moreyear later, my cracks are getting bigger. RamJack says it's not their fault.

Solid repair. Estimator came out and spent a lot of time going over the foundation and the…read moremeasurements. They came up with a precise solution and I am satisfied with the results. Everything was thoroughly explained and the engineering permit was taken care of right up to the notification of the building inspector. I recommend them.

They promised that they would get and apply for all the permits needed with the city before the…read morework would be done, however, they never applied for it. When I called them asking for the engineer's letter, a requirement from the city, they refused to give it to me. Also, when I called to get the company's tax ID number for filing my taxes, they refused to give it to me. they are very efficient when it comes to signing a contract. Once it is signed, they have no customer service and will let out to dry.

From the owner: Affordable Foundation and Home Repair is a family-owned-and-operated company. With a combined 20…read moreyears of experience in this industry, we proudly serve Alabama, Tennessee and Eastern Mississippi areas for any of your foundation and home repair needs. Our service area includes Alabama, Tennessee and Eastern Mississippi. We are a fully licensed and insured foundation repair company that homeowners in Alabama, Tennessee and Mississippi can depend on. Whatever the kind of foundation issue that you are facing in your home, we can take care of it. Our company of expert foundation repair contractors is Home Advisor Screened and Approved. You can rest assured knowing that we will fix the problems in your home and keep new ones from occurring.

We just had a representative come out and perform a thorough inspection and produced a…read morecomprehensive review. We are comforted, knowing that David is our contact & consultant for Ram Jack, foundation solutions. Knowledgeable, professional & gracious. -Thank you

Phillip Mims came out and did a thorough examination on our 124 year old home. He is knowledgeabl,…read moreprofessional and honest. I will recommend him and his company to anyone with foundation issues knowing they will not sell them services that are not necessary. Many thanks

Paid $1500 deposit on 5th August 2025 as a deposit for basement painting. Vendor was unable to do…read morethe work on the date planned due to his current job running over. rescheduled but then had to cancel. He said he would go ahead and refund the deposit. Even said he would put a check for $1500 in my mailbox. He never did. As of October 25 has not refunded my $1500. Filed a complaint with my credit card. He responded that he completed the work. Beware of this company. There are plenty of honest painters in the Chattanooga area who want the work.

Andrew levan from crawlspace doctor came to my house to address my crawlspace concerns. I was very…read moreimpressed by his knowledge, help, and customer service skills. I am very thankful for Andrew!