EVERYTHING!!!. By Tam Harmon, Home Owner & Very Happy With " Bailey's Heating & Cooling"! The service, the Technicians are professional, very nice, take their time to explain how they can help if there is a problem, always call when they are scheduled to come to my house! I chose Bailey's when I really needed someone to come to my house during COVID!!! They were the only Professional Company to come to my house RiGHT AWAY!!! I've been using Bailey's Heating & Cooling since Covid and I will NEVER use any other company!! Also, the people who answer the phone always say "How can I make your day Better?!! read more

I am very pleased with the services I received from Bailey's Heat and Air Company and I highly recommend Randy Bailey and his company! I am a single mom and Randy is the first business man I've dealt with over the yrs that didn't take advantage of my situation. Overall Randy sent out 5 of his crew members to do a couple of different things including a split system changeout. They were all very knowledgeable, worked efficiently, very polite, friendly and answered all my questions without hesitation. They left everything as they found it and cleaned up behind themselves. I am a very happy and pleased customer! read more

Needed to replace a 20 year old heat pump. Prices and equipment were inline with other quotes. They arrived on time, explained what the process was, removed old units, installed new, installed and programmed new WiFi thermostat, and cleaned everything up. Answered all questions and were done in just a few hours. read more

I have used this company for years and they always come through no matter what. Professional quality.. Jayne read more

The local electric utility did a free energy check on my home and found three items that needed attention. Bailey's addressed these items for me quickly, efficiently, and at a fair price. While reviewing the electrical company's findings, they found another issue, which my builder addressed. I would definitely use these folks again in the future. read more

We just had BHA replace our 31 year old HVAC system. First they came to our house, and checked the air flow and leakage in all of our ducts. We had a 30% leakage. Second, they took this data back to their office, and ran a computer model to see what size Trane air unit and furnace would be required. Mitch teaches this analysis technique to others for PG&E in Stockton. After sizing our requirements for our 2100 sf house, they started building a larger intake manifold out of sheet metal, and came back to install our new units, reduced the duct leakage from 30% to 8.8%, and added 1ft-5inches more insulation over the entire 2nd story of our house. All this was done in 4 days, by very competent people. Stanley D. Hiatt, PE Tracy, CA read more

I had Bailey's install a Lennox Heatpump/air handler approx. one year ago (1/2017). I've waited a full year to ensure the system would still be in working condition before I left a review. I called into the shop today (1/17/2018) to see if someone would come out for a one year inspection to ensure the system was correctly running but I was informed that the one year free labor is typically reserved for a problem with the system not an inspection. So I figured I would go ahead an leave my review since I'll likely be looking for another company to service the unit from here out. *I'd like to say up front that it seems the unit is in working condition and now properly installed. The initial visit Bailey's sent out 2 guys to install my new Lennox system. The younger guy (I suspect a new employee) of the two headed into the basement to dismantle the old air handler and install the new one, while the other gentleman was in charge of sealing the ductwork with mastic. Later in the evening a 3rd guy joined the group to move the new condenser (outside) into place. There was a hiccup with the younger guy wanting to carry the condenser through a tight space that I said wouldn't work, but he insisted. A couple of minutes later we backed the now scratched unit out of the space and took a smarter route. (I had to help carry the unit this time). It was a long day for the guys at this point so we agree to finish up the install the following day. When the guys left I inspected what has been done so far and noticed the fore-mentioned young employee had installed the air handler in the basement incorrectly and decided to sawzall the cover panel in order to rectify his mistake and allow for an opening. Not what I wanted to see on my 5k+ purchase. The following day the young man didn't return with the other two installers. I told the guys of the issue and they had a service tech order a new panel and come up to fix the problem (the young man had installed the condensation pan inside the unit backwards) while the other two finished up the rest of the install. At the end of this day I inspected the work again and realized that the RETURN AIR BOX was not properly mounted to the air handler causing the unit to suck in basement air to cool my living space. At this point I was losing what little confidence I had in the company. The 3rd day they sent out a nice older gentleman who rectified my issues with the return air box. We talked together for a bit an came to a conclusion as to what to do to fix the issue. He bent me a new return box out of sheet metal on site and installed it properly. At the end of the day the install was proper and done (to the best of my knowledge) correctly. I would hate to know what would have happened if I didn't inspect the work however. I would not use them again for an install. I can't speak as to how they do on maintaining a unit, but install is not their strong point it seems. Yelp did not allow me to add pictures but I have left reviews with google including images to reference. read more

My HVAC went out. I contacted my electrical company, NGAEMC and they provided a list of reputable companies. I contacted Bailey Heat and Air and the they were quick to contact me. They were friendly and professional. They had my replacement unit installed and running within 24 hours. They even did some much needed updates such as an additional return for my finished basement area and insulated my attic. I'm very pleased. read more

We bought an old house and we wanted to ad heating and air to the house. We received 3 quotes and choose them to do the work. We asked for them to be done on a certain date and they were. The house is cold now and we are very pleased with this company. read more

Our heat/air unit went out. Bailey's was called. Three days later they finally show up (after indicating they would be coming on the 2nd day, but was a no show; then indicating a 3:30-4:30 arrivial time on the 3rd day, which actually turned in to a 7:10pm arrival time) Upon arrival, THEY NEVER SPOKE A WORD to us. Don't know if they were mad at the world or not, but neither one of them spoke a word. They had to go into the crawl space to check the wiring for the unit, apparently there was a 'Short' (which was the only word spoken by one of them) in the wire that they taped with electrical tape and then left. Very RUDE behavior on these guys, and I don't really know if the problem is fixed or not. I would not recommend these guys to check a dog house. read more

Was very pleased with punctual arrival and way the work was done. They hauled off old unit and cleared away all debris. Would recommend them for price and service! read more

Great customer service, from booking to service, I was highly pleased with the staff at Bailey's Heating and Air. I will definitely be calling them for any future needs! read more