Excellent service.. Technician was very knowledgable.. Will DEFINATELY use Embers in the future..read more

This was a far more customer friendly store under the prior owners. They'll sell you Ritz Carlton…read morepricing, but the service after the sale is more akin to Motel 6. Nope. We are done.

Called to get a quote on some gas logs. I spoke to Daniel who was incredibly helpful,…read moreknowledgeable, and patient; also had a great sense of humor. Highly recommended this company and the prices are definitely the best I've gotten so far.

We had such a great experience with the installation team at Hearth & Grill Shop. When I needed to…read morereschedule the installation appointment, the manager, John, took care of it easily. The installers, Don and Camacho, were professional and made sure I understood how everything worked.

Issac was so friendly and helpful. I will be back. He was so helpful when I was getting flowers.read more

I have been shopping at this local ACE Hardware (Elder's in Smyrna, TN) store for years. The…read morecustomer service (hourly employees) has always been amazing. The current manager, however, is a jerk! Chris A. lacks social skills when it comes to customer service; and, he seems to "bully" his employees in the way he talks to them. He doesn't seem to know his own job very well, to the extent of having to ask the Assistant Mgr. about the computer, what they had in stock, where to find an item, etc... The Asst. Mgr. and the employees seem to have to "work around" him to deliver the customer service that they have been known for!

Mark Bennett and Brandon Brewer were very friendly and super helpful. Their customer service is…read moreexcellent! We went in looking for a couch and found so many different options. The quality of the furniture and styles they have through out the store are very nice. Glad we found this place and looking forward to going back to shop for more!

The pilot light in my gas fireplace would not stay lit. I called three different companies to get…read moreestimates and schedules. Advantage was the most responsive and had the best price for a basic service call. Communication was excellent. Initial contact was by phone and I had to leave a message. Received a response by text quickly and that was how we answered questions and set up the appointment (I really like working this way!). I also received email confirmation and reminders of the appointment by text and email. Service technician arrived within scheduled time and included a text to let me know he was on the way. He inspected everything, cleaned thoroughly, and replaced the lava rocks. He tested electricity output, carbon monoxide levels, and checked for gas leaks. He determined that dirt and time was the culprit and no other repairs were needed. I was very impressed by the company and the service technician. And my fireplace is now working beautifully!

Advantage Gas Service did a very thorough job cleaning and servicing my fireplace. I definitely…read morerecommend them.

Pretty terrible I drive 50 miles watches are 50 % off not allowed to use the restroom and the only…read morewatch I'm interested in is 50% off retail with no box when All others have there box what a waste of time deserves no stars

My family went in to purchase a dishwasher they had hardly any stock and wait times exceeded into…read morethe end of March early April. Even so we decided to get a KitchenAid dishwasher our rep price matched it to their website. Everything seemed to be going well and we were excited to get our dishwasher replaced. This Wednesday March 5th they came to install it now while the two guys where incredibly kind and helpful they did not know what they where doing and after going through the manual with them we where able to get the machine to start. That night we ran a load and it all seemed to work. Yesterday 3/6/25 we went to start the dishwasher and it would not start at all. Kept beeping and nothing we did changed this I've been calling/emailing and texting since yesterday and no one has responded. At this point I want them to just come and take the useless thing and refund me if it's not going to work and they won't do anything for it.

Jennifer Nappier and the staff were super friendly and personable in helping me pick out a front,…read moreback door, and window shutters. In addition, they did the installation flawlessly and at a much better price than I could find anywhere. I would highly recommend Haynes Brothers to anyone for home upgrades and repairs!

I spoke to a Haynes Brothers Window Representative on April 30th about a replacement window/glass…read more The representative asked me to send pictures and they lot information. I submitted the email with all the requested information on May 2nd. I contacted Haynes Brothers to confirm they got the email. I was told the email was received and they would need to work to get the window information from their system. It's been roughly 4 weeks later and no further contact from Haynes Brothers. I called back today and there was obviously no follow-up or follow through. Why can't they call back and just tell me they do not want the business vs ghosting me. I am back to waiting for another "call-back".

He fixed a fireplace that hasn't worked properly since we bought the house almost 7 years ago. It…read morehas worked perfectly since then! He did it quickly and cleanly and for less than one of the Fireplace Companies charged us for a cleaning.

Pool contractor could not get these guys to commit to a gas line install for a pool/spa project…read more Fired. Went with another company. I guess business is good when you can throw away $7000 for a two day job. Oh well.

Since when are pots so expensive? Asking for a friend. lol I…read moreobviously live under a rock. I was pleasantly surprised how nice this nursery is. They have everything you can think of for your garden. Plants, pots, watering cans, soil, fertilizer etc. it's bigger than it looks from the outside. Pricing, I honestly don't know how it compares to others. But I felt like paying $43 for a pot was too much. Was it beautiful, sure was. I didn't interact with the staff much but they were helpful. Selection I felt was plenty.

This is truly a one-stop-shop for all of your gardening needs! I love frequenting Martin's…read morethroughout spring time as I get my garden prepped and growing, and, after a few years of having this as my primary garden center, I can say that I have never been disappointed. Their selection is better than any other local nursery I've been to (I've been to most of them at this point), the employees are extremely knowledgeable and helpful, and the quality of their plants, soil, and other products is top notch. They also have a lovely little store with local food, honey, and other products. Everything is reasonably priced and comparable to other garden centers -- I also love that they sell the same kind of plants in various sizes and number increments so you don't have to buy way more than you actually need! Overall, I rate Martin's as a garden wonderland and can't recommend them enough